Had enough off 2017 macbook pro

dan9700

macrumors 68040
Original poster
May 28, 2015
3,108
4,273
Im now onto my 6th new one 3 of them had keyboard issues and 2 of them had half warm tone and half normal now the 6th one came and the backlight screen is so much darker than my other one why cant this dam laptops just be made the same this is now a joke ive spent the last few months with hell speaking to apple
 

Felix4334

macrumors newbie
Jun 24, 2017
3
1
Rostock, Germany
I had the warm / normal tone issue with the new iPad Pro, bought six, returned six and decided to try again in a few months. But I also need a new Macbook. First one arrived Friday and has a yellow right corner. For such a high price... i'm very disappointed.. :(
 
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raqball

macrumors 68000
Sep 11, 2016
1,948
8,890
Wow that's crazy...

Maybe look into a Windows machine.. I have 2 recent purchases and both were stellar out of the box. A Lenovo X1 Carbon and a Surface Laptop.. No complaints with either thus far...

They are expensive but so is the MacBook Pro...

Good luck if you decide to try for #7....
 
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Populus

macrumors 6502a
Aug 24, 2012
886
803
Valencia, Spain.
Among Windows machines, you can choose different brands. Here, you only have the model Apple sells you. And if that model have low quality control issues, such as defective screens, well, you are... screwed (can I say that word?) up.

So, my advice, look for a different machine. Is the 2015 MacBook Pro an alternative? Retailers are selling its last existences and now is a good moment to purchase one on sale. I just got one and, aside from one dead pixel, and the left lateral being a bit darker, the rest is pretty ok.

Regarding low quality screens, and in general, a lower quality control in Apple products, I think they are a bit obsessed with the margin of benefits (did I say it correctly?) and it is evident in some areas such as screens and other minor details. I'm sure they recycle some iPhone bodies, because I bought once an iPhone SE with marks in the aluminum. And this is unacceptable.
 

baypharm

Contributor
Nov 15, 2007
1,596
476
Wow that's crazy...

Maybe look into a Windows machine.. I have 2 recent purchases and both were stellar out of the box. A Lenovo X1 Carbon and a Surface Laptop.. No complaints with either thus far...

They are expensive but so is the MacBook Pro...

Good luck if you decide to try for #7....
Can you elaborate on the Surface laptop you bought? Which model? And your impressions of it? Thinking of getting one.
 

wiffle

macrumors regular
Apr 5, 2017
156
72
What tests are you running to look at tone and backlight intensity?
 

SteveJUAE

macrumors 68030
Aug 14, 2015
2,766
2,451
Land of Smiles
Im now onto my 6th new one 3 of them had keyboard issues and 2 of them had half warm tone and half normal now the 6th one came and the backlight screen is so much darker than my other one why cant this dam laptops just be made the same this is now a joke ive spent the last few months with hell speaking to apple
Crap happens but not usually to that degree :(

My sympathises
 

Patcell

macrumors 6502
Aug 8, 2016
428
177
Bergen County, NJ
This is kind of scary... I actually got my 2017 Pro last Friday and there was a stress mark on the aluminum just below the right speaker grill. Apple exchanged without question and the new one seems perfect so far. Six is crazy though...
 

lambertjohn

macrumors 65816
Jun 17, 2012
1,025
1,006
Will Apple keep exchanging laptops endlessly until you're happy? Of do they cut you off at some point?
 

sapibobo

macrumors newbie
Mar 13, 2013
18
3
Jakarta, Indonesia
Im now onto my 6th new one 3 of them had keyboard issues and 2 of them had half warm tone and half normal now the 6th one came and the backlight screen is so much darker than my other one why cant this dam laptops just be made the same this is now a joke ive spent the last few months with hell speaking to apple
I had the same issues with screen. it had a yellowish tint and off colors, compared to 15 TB 2016. I am waiting for the replacement with a bit of pessimism :(
 

inhalexhale1

macrumors 65816
Jul 17, 2011
1,019
644
PA
Can you elaborate on the Surface laptop you bought? Which model? And your impressions of it? Thinking of getting one.
I would strongly recommend testing a surface in depth before purchasing. I went to the Windows Store by me, and looked into it. The eraser left streaks on the screen, the stylus did not feel as good as Apple's, and the trackpad for the new pro was buggy on most of the demo units there.
 
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aaronj876

macrumors newbie
Jul 4, 2017
4
1
Seattle, WA
Im now onto my 6th new one 3 of them had keyboard issues and 2 of them had half warm tone...
How warm was it? Mine definitely looks warmer than I would expect and warmer than my other 2017 MBP w/o touchbar. If you adjust the white point in the color profile does it get it back to where it should be? Or should I really replace the screen/return the laptop?
 
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aaronj876

macrumors newbie
Jul 4, 2017
4
1
Seattle, WA
Yes, Nightshift/flux is off. If I adjust my white point I can end up matching my other devices--that's why I was curious if there were other problems besides it being slightly too warm (which is fixable w/ a color profile)
 

New_Mac_Smell

macrumors 68000
Oct 17, 2016
1,914
1,491
Shanghai
Yes, Nightshift/flux is off. If I adjust my white point I can end up matching my other devices--that's why I was curious if there were other problems besides it being slightly too warm (which is fixable w/ a color profile)
Well that's what colour profiles are for :). If it's 'fixable' then it's not a problem, you should adjust the colour profile to whatever colourspace you are working with and go from there, with ANY display. If it's too 'warm' and there's no adjustment that can fix it, then it's an issue.
 
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nabeel24

macrumors regular
Oct 24, 2013
101
214
Since we're on the topic, I just picked up a 2017 MacBook Pro 15".

I noticed that the left side of my display shows a "reddish" white, while the right side is more bluer.

Not sure if it'll show from the images below. With that said, anyone notice anything odd about my display?
 

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New_Mac_Smell

macrumors 68000
Oct 17, 2016
1,914
1,491
Shanghai
Since we're on the topic, I just picked up a 2017 MacBook Pro 15".

I noticed that the left side of my display shows a "reddish" white, while the right side is more bluer.

Not sure if it'll show from the images below. With that said, anyone notice anything odd about my display?
I can't see anything myself there. Always give them a week or so for the glues to settle and LEDs to warm in before judging them. But the sides are always going to be a little off due to IPS glow. Load up a full screen white image to properly check, and be aware of viewing angles and stuff too. You'll notice more issues when viewing from an angle and stuff.
 

shansoft

macrumors 6502
Apr 24, 2011
392
215
I can't see anything myself there. Always give them a week or so for the glues to settle and LEDs to warm in before judging them. But the sides are always going to be a little off due to IPS glow. Load up a full screen white image to properly check, and be aware of viewing angles and stuff too. You'll notice more issues when viewing from an angle and stuff.
This glue myth never goes away.....

It's not the glue, and glue is never part of the problem. It just manufacture panel that cheap out on quality productions in order to meet the demand on a cheaper cost. The 1:5 golden ratio that apple have been using.

Look at Surface or any other laptop. It's actually rare for any other brand to find this type of issue compare to Apples.

Have gotten multiple Razer Blade QHD for LAN party, and couple Surface for work. None of them have any sort of tint issue. Backlit bleed sure, but not uneven tint.
 
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New_Mac_Smell

macrumors 68000
Oct 17, 2016
1,914
1,491
Shanghai
This glue myth never goes away.....

It's not the glue, and glue is never part of the problem. It just manufacture panel that cheap out on quality productions in order to meet the demand on a cheaper cost. The 1:5 golden ratio that apple have been using.

Look at Surface or any other laptop. It's actually rare for any other brand to find this type of issue compare to Apples.

Have gotten multiple Razer Blade QHD for LAN party, and couple Surface for work. None of them have any sort of tint issue. Backlit bleed sure, but not uneven tint.
User was asking about discolouration at the edges of the screen, not an uneven tint issue.

Glad you've had plenty of other brands that haven't had the issue though, maybe go use them instead?

Unlike other manufacturers, Apple launches are shipped straight from the factory, and especially for BTO options. So the computer you receive is generally less than 48 hours old. Therefore things are still curing, that is not a myth, that is how glue and stuff works. LEDs also need warm in times to acclimatise. Nothing to do with 'cheap' productions or anything as you put it, but if you think Apple put a $100 screen in their computer then great, go buy a Surface with it's vastly more expensive components. Just remember it will have been sat in a warehouse for weeks if not months happily curing away because they don't tend to sell as well as MacBooks...
 

WhiteWhaleHolyGrail

macrumors 6502a
Nov 14, 2016
620
417
Since we're on the topic, I just picked up a 2017 MacBook Pro 15".

I noticed that the left side of my display shows a "reddish" white, while the right side is more bluer.

Not sure if it'll show from the images below. With that said, anyone notice anything odd about my display?
My 2016 model has this tint but the affected areas on the sides are far thinner. I have always noticed a slight hue on my MBPs depending on the viewing angles and put it down to general LCD issues.