Had enough off 2017 macbook pro

Discussion in 'MacBook Pro' started by dan9700, Jul 4, 2017.

  1. dan9700 macrumors 65816

    dan9700

    Joined:
    May 28, 2015
    #1
    Im now onto my 6th new one 3 of them had keyboard issues and 2 of them had half warm tone and half normal now the 6th one came and the backlight screen is so much darker than my other one why cant this dam laptops just be made the same this is now a joke ive spent the last few months with hell speaking to apple
     
  2. Felix4334 macrumors newbie

    Joined:
    Jun 24, 2017
    Location:
    Rostock, Germany
    #2
    I had the warm / normal tone issue with the new iPad Pro, bought six, returned six and decided to try again in a few months. But I also need a new Macbook. First one arrived Friday and has a yellow right corner. For such a high price... i'm very disappointed.. :(
     
  3. raqball macrumors 6502a

    raqball

    Joined:
    Sep 11, 2016
    Location:
    California
    #3
    Wow that's crazy...

    Maybe look into a Windows machine.. I have 2 recent purchases and both were stellar out of the box. A Lenovo X1 Carbon and a Surface Laptop.. No complaints with either thus far...

    They are expensive but so is the MacBook Pro...

    Good luck if you decide to try for #7....
     
  4. Populus macrumors 6502

    Populus

    Joined:
    Aug 24, 2012
    Location:
    Valencia, Spain.
    #4
    Among Windows machines, you can choose different brands. Here, you only have the model Apple sells you. And if that model have low quality control issues, such as defective screens, well, you are... screwed (can I say that word?) up.

    So, my advice, look for a different machine. Is the 2015 MacBook Pro an alternative? Retailers are selling its last existences and now is a good moment to purchase one on sale. I just got one and, aside from one dead pixel, and the left lateral being a bit darker, the rest is pretty ok.

    Regarding low quality screens, and in general, a lower quality control in Apple products, I think they are a bit obsessed with the margin of benefits (did I say it correctly?) and it is evident in some areas such as screens and other minor details. I'm sure they recycle some iPhone bodies, because I bought once an iPhone SE with marks in the aluminum. And this is unacceptable.
     
  5. baypharm macrumors 65816

    baypharm

    Joined:
    Nov 15, 2007
    #5
    Can you elaborate on the Surface laptop you bought? Which model? And your impressions of it? Thinking of getting one.
     
  6. marc55, Jul 4, 2017
    Last edited: Jul 4, 2017

    marc55 macrumors 6502a

    marc55

    Joined:
    Oct 14, 2011
    #6
    My 2015, 2016, and 2017 13" MBP's were all perfect out of the box.

    m
     
  7. BoxsterRS macrumors member

    Joined:
    Jul 13, 2010
    #7
    Looks like a random lemon case. Sucks it happened.
     
  8. wiffle macrumors regular

    Joined:
    Apr 5, 2017
    #8
    What tests are you running to look at tone and backlight intensity?
     
  9. SteveJUAE macrumors 68000

    SteveJUAE

    Joined:
    Aug 14, 2015
    Location:
    Land of Smiles
    #9
    Crap happens but not usually to that degree :(

    My sympathises
     
  10. raqball macrumors 6502a

    raqball

    Joined:
    Sep 11, 2016
    Location:
    California
    #10
  11. Patcell macrumors 6502

    Joined:
    Aug 8, 2016
    Location:
    Bergen County, NJ
    #11
    This is kind of scary... I actually got my 2017 Pro last Friday and there was a stress mark on the aluminum just below the right speaker grill. Apple exchanged without question and the new one seems perfect so far. Six is crazy though...
     
  12. lambertjohn macrumors 6502

    Joined:
    Jun 17, 2012
    #12
    Will Apple keep exchanging laptops endlessly until you're happy? Of do they cut you off at some point?
     
  13. SteveJUAE macrumors 68000

    SteveJUAE

    Joined:
    Aug 14, 2015
    Location:
    Land of Smiles
    #13
    Not sure one guy in rMB forum exchanged 20 times :rolleyes:
     
  14. baypharm macrumors 65816

    baypharm

    Joined:
    Nov 15, 2007
    #14
  15. sapibobo macrumors newbie

    sapibobo

    Joined:
    Mar 13, 2013
    Location:
    Jakarta, Indonesia
    #15
    I had the same issues with screen. it had a yellowish tint and off colors, compared to 15 TB 2016. I am waiting for the replacement with a bit of pessimism :(
     
  16. inhalexhale1 macrumors 6502a

    Joined:
    Jul 17, 2011
    Location:
    Ridgewood, NJ
    #16
    I would strongly recommend testing a surface in depth before purchasing. I went to the Windows Store by me, and looked into it. The eraser left streaks on the screen, the stylus did not feel as good as Apple's, and the trackpad for the new pro was buggy on most of the demo units there.
     
  17. aaronj876 macrumors newbie

    aaronj876

    Joined:
    Jul 4, 2017
    Location:
    Seattle, WA
    #17
    How warm was it? Mine definitely looks warmer than I would expect and warmer than my other 2017 MBP w/o touchbar. If you adjust the white point in the color profile does it get it back to where it should be? Or should I really replace the screen/return the laptop?
     
  18. New_Mac_Smell macrumors 65816

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    UK / China
    #18
    Just checking but people are turning Nightshift off, and calibrating display colours before judging 'warmth' right?

    Screen Shot 2017-07-05 at 11.42.09.jpg
     
  19. aaronj876 macrumors newbie

    aaronj876

    Joined:
    Jul 4, 2017
    Location:
    Seattle, WA
    #19
    Yes, Nightshift/flux is off. If I adjust my white point I can end up matching my other devices--that's why I was curious if there were other problems besides it being slightly too warm (which is fixable w/ a color profile)
     
  20. New_Mac_Smell macrumors 65816

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    UK / China
    #20
    Well that's what colour profiles are for :). If it's 'fixable' then it's not a problem, you should adjust the colour profile to whatever colourspace you are working with and go from there, with ANY display. If it's too 'warm' and there's no adjustment that can fix it, then it's an issue.
     
  21. nabeel24 macrumors member

    Joined:
    Oct 24, 2013
    #21
    Since we're on the topic, I just picked up a 2017 MacBook Pro 15".

    I noticed that the left side of my display shows a "reddish" white, while the right side is more bluer.

    Not sure if it'll show from the images below. With that said, anyone notice anything odd about my display?
     

    Attached Files:

  22. New_Mac_Smell macrumors 65816

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    UK / China
    #22
    I can't see anything myself there. Always give them a week or so for the glues to settle and LEDs to warm in before judging them. But the sides are always going to be a little off due to IPS glow. Load up a full screen white image to properly check, and be aware of viewing angles and stuff too. You'll notice more issues when viewing from an angle and stuff.
     
  23. shansoft macrumors 6502

    Joined:
    Apr 24, 2011
    #23
    This glue myth never goes away.....

    It's not the glue, and glue is never part of the problem. It just manufacture panel that cheap out on quality productions in order to meet the demand on a cheaper cost. The 1:5 golden ratio that apple have been using.

    Look at Surface or any other laptop. It's actually rare for any other brand to find this type of issue compare to Apples.

    Have gotten multiple Razer Blade QHD for LAN party, and couple Surface for work. None of them have any sort of tint issue. Backlit bleed sure, but not uneven tint.
     
  24. New_Mac_Smell macrumors 65816

    New_Mac_Smell

    Joined:
    Oct 17, 2016
    Location:
    UK / China
    #24
    User was asking about discolouration at the edges of the screen, not an uneven tint issue.

    Glad you've had plenty of other brands that haven't had the issue though, maybe go use them instead?

    Unlike other manufacturers, Apple launches are shipped straight from the factory, and especially for BTO options. So the computer you receive is generally less than 48 hours old. Therefore things are still curing, that is not a myth, that is how glue and stuff works. LEDs also need warm in times to acclimatise. Nothing to do with 'cheap' productions or anything as you put it, but if you think Apple put a $100 screen in their computer then great, go buy a Surface with it's vastly more expensive components. Just remember it will have been sat in a warehouse for weeks if not months happily curing away because they don't tend to sell as well as MacBooks...
     
  25. WhiteWhaleHolyGrail macrumors 6502a

    WhiteWhaleHolyGrail

    Joined:
    Nov 14, 2016
    #25
    My 2016 model has this tint but the affected areas on the sides are far thinner. I have always noticed a slight hue on my MBPs depending on the viewing angles and put it down to general LCD issues.
     

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