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Had enough off 2017 macbook pro
- Thread starter dan9700
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Can you make your desktop background a completely white image and post a picture?
Over two decades with Apple, just replaced my last Mac employed professionally with a Huawei MateBook X. Have simply given up on Apple; talking, never delivering. Steve Jobs once stated Apple would never produce garbage, sadly Apple is very close to that point now, admittedly beautifully executed, however fundamentally flawed.
Disappointed, angry yes, visited the Apple Store today to specifically look at the 2017 15" MBP, just a joke, with every display model having inconsistent keyboards...
Here @ #1123 genuinely disappointed....
Q-6
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What do you mean, "irrespective"?? That is the whole point we're discussing!! I never said there are no issues, I said that they are not widespread and just a fact of life when you mass-product hundreds of millions of devices. There is quite simply no data whatsoever to support a claim that Apple QC is going down.
Customer sat is the closest thing we have, because if there were so many issues and if they were so widespread, customer sat would surely go down, which is not the case. So yes, I have more than anecdotal forum post to support my position. And you don't.
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Not only are you looking at them wrong, but you bought them wrong, you are even using them wrong. Most likely they are fakes. An Apple doesn't come with zero issues and happy customers these days.
/s
I have to use Mac for XCode and other development. It's not really an option for me.
The glue have nothing to do with yellow tint or uneven tint. It doesn't have color like this.
Doesn't matter if they ship the Mac in 2hr, the screen already have the top layer on way before they even arrived into Foxconn assembly line. It's call "Assembly Line" for a reason.
I have other Mac that have yellow tint or uneven tint, it's always like that after years. Never get better.
It's a Myth that it's caused by Glue, and its NOT caused by it. It's the their manufacturing process for the Panel itself. Which is somehow common on Apple product for some reason?
This is very true. They should not be having this many. But exactly how many? If we were to count, will it even reach 100 users ? (from our forum)
I'm also a long time Apple fan and lover who has moved on.. Heck I was one of those people who paid the $100 a year to have the @mac.com email address long ago...I still have and use it but sadly that's all that's left of my Apple experience..
I moved onto PC's, Android and Windows Phones and canned my Apple TV for a Roku... It was a costly transition when all was said and done as most of my apps and programs (or their equivalent alternatives) needed to be purchased again for the new operating systems.
I was once locked into Apples ecosystem and continued to purchase inferior products because of that ecosystem.. No more! I feel free!
If Apple ever decides to get their act together I can easily return but I don't foresee that happening anytime soon...
IMHO, Tim Cook has destroyed Apple... Maybe the next one up after him can restore Apple to its prior glory. I'll gladly return when and if that ever happens..
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Haha surely someone who speaks as confidently as you do recognizes that customer satisfaction data is just about as meaningless and biased as anecdotal forum posts. I'm not about to engage in a debate about the strength and reliability of these poor metrics, but you can continue to flex your e-arm as you wish. To completely dismiss these concerns because of your blind trust of Apple's reputation is a bit ignorant but I digress.
At the end of the day, more than a handful of people have experienced various issues with the 2017 MBPs. I'm very happy with my machine but will be the first to say that what I've experienced of late is certainly the only time this has happened in all the years I've spent purchasing and recommending Apple products to my colleagues. It absolutely doesn't confirm there are underlying QC/design/product issues but it undoubtedly raises some questions. I for one am grateful for Apple's willingness to meet customers in the middle when their products aren't as expected.
Anyhow, you're suspended so there goes that discussion.
It's funny how these threads start with Ive returned 10 MBPs....and end with Tim is destroying Apple. Lol
Sometimes I wonder if people are returning that many just so they show up in the refurb store quicker and then re purchase them at reduced cost.
Sometimes I wonder if people are returning that many just so they show up in the refurb store quicker and then re purchase them at reduced cost.
Hope you guys don't mind if i chip in...
10 years ago I bought my first iPod, and it was a beauty.
And of course I was so in love with it that I jumped ship.
Can you image ? A tiny mp3 player made me abandon my Nokia N95 (with 3G, 5mp camera + Carl Zeiss optics) for a 2G phone with a pathetic 2mp camera.
Half a year later I gave my 17" HP Quad-Core with dGPU to my mom and I bought the 2008 13" Macbook with a Dual-Core CPU and a louzy chipset...later I bought a BTO model because I needed a little more speed. I still use it today.
I was doing the same with all my devices.. exchanged my superior NetGear for an AirPort and so on.
Just b/c it was made by Apple.
Fast forward to mid 2009 and I was full in the ecosystem ; got a shiny new Macbook Pro, the mighty 3GS and an Apple TV.
tl;dr : by 2009 I bought a product from all of Apple's categories [compuer, phone, mp3 player, etc] all because of an iPod.
But by late 2015 it was starting to fade away... exchanged my iPhone 4 times (baseband was dead, faulty lock button, etc), my old Retina 15" had a dead Thunderbolt port out of the box and the USB Port on the right side died in a few weeks after purchasing, my AirPods arrived with the Right headphone dead out of the box - still wating for the replacement ones, iOS lags and you know it, macOS is ok I guess but I'm seeing that damn beachball more and more often on all of my machines, i like the watch but the loadings time are awful (Series 1 so it's dual-core)..
Still love the ecosystem, but man, it feels like something is missing...
Lol I feel like I wanna fall in love with a new brand, just like it did in 2007 with Apple.
But here's the catch.. which brand today has an ecosystem like Apple ?
....
PS : here's a pic just for fun with my 3 generations of MBP... damn, how time has passed.
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The only thing that seems to consistently cause issues with Apple products for me are the damn power buttons. My iPhone 5 had it happen twice, and the button is now completely unusable. On my 6S Plus the power button is also stuck in a bit and only the top half works. That said, other than that I’ve never had an issue.
Oh, thank you. I'd like to purchase a BTO 2015 MacBook Pro, with 256GB and 16GB of RAM but sadly they killed it before I decided to purchase it... so 128GB of storage, and 8GB of RAM. But this machine (13" 2015 MBP) is gorgeous
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I am really liking my Surface Laptop.... More than I thought I would...
I've been stalking the Surface Laptop, to escape the keyboard insanity with the latest MBPs, but I wasn't sure how I'd take to it.
I'm glad to hear that you like yours. Do you find the SSD ok? The reviews say that it's much slower than the one on other equivalent laptops.
I have 3 minor gripes with it...
1. The SSD is slow compared to other machines. I have done some 1080P video editing on it and today I transferred a 9GB file without issues. Did it take longer? Yes but nothing that really concerns me.
2. The CPU is the 7200U. I think it should have came with the 7300U (about 10% faster)
3. The screen is gorgeous but glossy
Other than those 3 the machine is absolutely stellar! Of those 3, none are even close to being deal breakers for me..
I posted more detailed thoughts on it here --> https://forums.macrumors.com/threads/surface-laptop-reviews.2051000/page-4#post-24757179
He certainly seemed a bit OCD
just the time and effort of taking it back would not seem worth it, but each to their own and I can only assume if Apple agreed then the faults etc warranted an exchange[doublepost=1499297175][/doublepost]
Yes, but the simple fact it's a joy to use within it's spec makes it a very nice laptop, what more can you ask for
I really enjoyed setting up and using my sisters SL
I'm familiar with the uneven tint across the screen...where one side is pinkish/warm...the other side is blueish. You can see this issue on some floor models at the store...at least from what I saw of the 2016 models. I've been to two Apple stores recently and didn't see it on the new 2017 models. Granted it can be difficult to immediately see in store because of the bright environment in the store. It's definitely apparent when you're at home and you're reading a web page or typing in Pages.
With regard to the displays...might it help if we knew a little more information?
Example:
Panel A030 or A031?
(Apple menu > System Preferences > Displays > Color > Open Profile > Line 17 'mmod' > Model)
Silver or Space Grey
(I saw a perfect silver 15-inch with the A031 panel. Probably the best I had seen of the 15-inch in 2016/2017 models).
Expecting a perfect display is not being "too picky"...this wouldn't be an issue if the display was evenly lit and had no uneven tint. I don't think this is too much to ask since they start at $2,399USD and only go up in price from there.
My 2013 15-inch MBP has no display issues. I'd consider it perfect. When I purchased a few late 2016 15-inch MBPs last year it was such a let down.
With regard to the displays...might it help if we knew a little more information?
Example:
Panel A030 or A031?
(Apple menu > System Preferences > Displays > Color > Open Profile > Line 17 'mmod' > Model)
Silver or Space Grey
(I saw a perfect silver 15-inch with the A031 panel. Probably the best I had seen of the 15-inch in 2016/2017 models).
Expecting a perfect display is not being "too picky"...this wouldn't be an issue if the display was evenly lit and had no uneven tint. I don't think this is too much to ask since they start at $2,399USD and only go up in price from there.
My 2013 15-inch MBP has no display issues. I'd consider it perfect. When I purchased a few late 2016 15-inch MBPs last year it was such a let down.
MrGuder, you are one "smart cookie". That's an interesting line of thought, but to me it seems that if a person returned it once, he might be inclined to say thrice on a forum. And with the heavy nitpicking it is also entirely possible that people will stop doing any and all work and just chase an elusive perfection they think Apple is. It's a good combination of hardware and software working together, is all. But no, we will talk about speaker grille holes being different color, shake the damn things unnaturally and talk about rattles, popping keys and what not.
So what if keys pop when hot? Unless they ssttiicckk, a pop here and there is fine, no? It might even be mildly amusing. But no, since they know they have the power to return it, they will most definitely abuse that power and blame Apple when the next one behaves exactly the same. I understand issues like uneven tint, difference between left and right sides, etc as valid. But the forum is generally a place where issues heat up and pop more than the MacBook keyboards.
Man you guys are dedicated. After about the fourth one I would have looked elsewhere.
How many of these MacBook Pro Notebooks have shipped ?
Tim said 4.2 Million Macs in one qtr but Apple makes a lot of different macs
https://www.macrumors.com/2017/05/05/tim-cook-strong-demand-2016-macbook-pro/
To Play with some numbers let's guess 100k 2017 15 inch models shipped
If 50% had QC problems that would be 50000 defects in the suppply chain
If 10% had QC problems that would be 10000 defects in the suppply chain
If 1% had QC problems that would be 1000 defects in the suppply chain
If .1% had QC problems that would be 100 defects in the suppply chain
And so on, and they have shipped A Lot of Machines.......
A lot more than 100k, so many in fact there are alternate vendors
For LCD screens, sub assemblies, chipsets, and such.
And I would expect from the Refurbishment Stream alone the overall defect rate on 4.2 million products in one qtr to be closer to .001% if not lower
And other Vendors get their parts from the same suppliers Apple does.
So the sky isn't falling.
Satisfaction is the goal in design, manufacturing, packaging, delivery, and support.
Tim said 4.2 Million Macs in one qtr but Apple makes a lot of different macs
https://www.macrumors.com/2017/05/05/tim-cook-strong-demand-2016-macbook-pro/
To Play with some numbers let's guess 100k 2017 15 inch models shipped
If 50% had QC problems that would be 50000 defects in the suppply chain
If 10% had QC problems that would be 10000 defects in the suppply chain
If 1% had QC problems that would be 1000 defects in the suppply chain
If .1% had QC problems that would be 100 defects in the suppply chain
And so on, and they have shipped A Lot of Machines.......
A lot more than 100k, so many in fact there are alternate vendors
For LCD screens, sub assemblies, chipsets, and such.
And I would expect from the Refurbishment Stream alone the overall defect rate on 4.2 million products in one qtr to be closer to .001% if not lower
And other Vendors get their parts from the same suppliers Apple does.
So the sky isn't falling.
Satisfaction is the goal in design, manufacturing, packaging, delivery, and support.
Some people will never be happy, and there's not a lot to do except hand them a soapbox and listen to their frustrations. What annoys me is when these people condemn an entire product, do not own that product, and attempt for some reason to pursued others to never touch and steer clear. Truth is MacBooks are great, always have been. Always have some with problems, always been the best for support/warranty. Perhaps it's that when people buy an HP, you kind of expect something to be wrong; whereas with Apple, you expect it to be perfect? I imagine people forgive a slightly misaligned screw on a SurfaceBook because they are trying or something, and will condemn Apple for the most mundane of things.
If something doesn't work for you, kindly reduce your ego to understand how it may work for others. If you find something difficult, understand it could be you and not a general consensus. Adapt, learn, try something else. Nothing is one size fits all, and there are always going to be things you personally do not like where others love. The key is to not turn that into a heated debate based solely on personal opinion, but try to find a compromise. A lot of people here have grown increasingly vocal on their issues with the new MBPs, and the truth is it's not going to change anything. Sure you'll get a few people who join your debate, but all that serves is agreeableness to your point of view, which ultimately when challenged underscores a personal notion and not a wide spread flaw.
Just help people is all I ask, don't attempt to spread misery and hatred for the sake of inflating your point of view. Know these machines are brilliant for 99% of people. Just as other manufacturers make computers that are also great for 99% of people. You might inhabit that 1%, and trust me you'll never be happy with anything as nothing will ever live up to your ideas of perfection or standard.
I'm done discussing things on threads like this now,