Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Handful of Apple Vision Pro Units Develop Identical Crack in Cover Glass
- Thread starter MacRumors
- Start date
- Sort by reaction score
That’s a $199 add-on from Zeiss.
Well at least it's cheap - what more could you expect 🤷♂️
In that video he clearly shows there’s glass behind a layer of plastic.
Wauv… paying $3500 plus $499 in AC+. And then being asked to pay $299 to get this fixed.
This is clearly a product for those who are so "pro" that money is never an issue
This is clearly a product for those who are so "pro" that money is never an issue
In the video: “But at least now we know there really is glass”.
It is glass, but it's covered in plastic.
The only rational decision is to stay away from this product. It's insane that people are being made to pay to repair what's clearly a design flaw.
I really sympathise with US consumers - in Europe this would fall under 'poor workmanship at point of sale' laws and require Apple to fix for free or refund. Please elect some people who will make this situation better for you guys.
Out of hundreds of thousands of units a “handful” of cracks doesn’t freak me out, but if the above is true (and I don’t know that it is) that’s bloody absurd. It’s a new product under warranty, Apple, so sthu and fix it or replace it.
Maybe that’s why they’re not selling it in EU 😂
Indeed, that's what laminated glass is - are we clear it's the glass part that is cracking (under the plastic layer) and not the plastic (on the exposed surface) tho?
(sounds rather unplausible to me, but may as well ask)
"We were unable to find additional similar reports on social media, on Apple's online Support Community, or in the MacRumors forums, suggesting that this is quite possibly a manufacturing defect limited to a small batch of units, rather than a widespread problem."
This should be front and center.
This should be front and center.
If it’s a manufacturing issue, Apple will certainly admit that and will fix these for free.
I imagine Zuckerberg is going to add "it's free of cracks!" to his next video about how much better his headset is compared to Apple's. 🤪
Is it a design flaw or a manufacturing issue? If anyone pays to get this fixed Apple will reimburse if it’s a manufacturing issue, which it looks like it is.
So Apple found an odd way to make personas look marginally better.