Handful of Apple Vision Pro Units Develop Identical Crack in Cover Glass

[RickDEGH]

Crackalaka.
That’d be 3,500 sir.

 

[Tulani]

So Zuckerberg was right all along?

 

[votdfak]

Crack is whack

 

[Corefile]

What is factory QC, Tim Apple? I thought you were a logistics guy???

 

[Warputin]

Apple: Did You drop it?
Me: Me? no no definitely did no drop it, nope!

 

[spazzcat]

Unpopular opinion but this why you should always wait for second or third gen, especially at that price!

Well, that is one way not to flush out any issues. Someone has to be first.

 

[WayneShorter]

If it wasn’t centered, you could use an EyePatch.

iPatch

 

[unregbaron]

How can this not be something Apple has to pay for?

 

[MrRom92]

Cool, $3500 gadget that doesn’t even last a month. Good going Apple! This is the reputation the brand has now

 

[spazzcat]

I counted correctly there are five units cracked? If that is the case this isn't even a story at this point.

 

[spazzcat]

How can this not be something Apple has to pay for?

It has to be proven defective, and the user did not drop the unit. If it proven to be a defect Apple to pay to replace or repair it.

 

[designaholic]

If it’s a manufacturing issue, Apple will certainly admit that and will fix these for free.

Like they did with the iPhone 4 and also the subsequent gen MBP that still had the Flexgate issue they decided to ignore.

 

[kevcube]

You mean front plastic, not glass.

no, that's a crack in the front glass. under the plastic.

 

[cesko]

G4 Cube anyone?

 

[mihighil]

If it wasn’t centered, you could use an EyePatch.

Ipatch

 

[klasma]

Ipatch

Well, it’s EyeSight, so…

 

[Jim Lahey]

I’m no fan of this thing. Some might say I’m even a detractor. But has it crossed anyone’s mind that just because these owners say it wasn’t mishandled, doesn’t necessarily make it so. I mean, anyone can make the reasonable argument that it should be tough, but let us not forget the number of users who claim that their iPhone or iPad bent itself while laying flat on a table.

 

[epox999]

1st gen product gremlins strike again

 

[iPay]

Dear Customer,
Congratulations, you just unlocked the Dynamic Rift™. Instructions will follow up shortly.

 

[3goldens]

It's really sad that the majority of comments are negative. The only people who have a seeming vested interest in this apparent fault are those that are not owners of AVP. It's really sad that these jealous people have to gloat at the first sign of problems.

 

[mattopotamus]

It's good you posted an article about this. For people experiencing the problem, at least they have a point of reference if they go to an Apple Store with this issue.

 

[longofest]

With AppleCare, the deductible fee for a cover glass repair costs $300. Without AppleCare coverage, the same repair costs $800. Some of the owners affected say they have contacted Apple Support and have been asked to pay the repair costs, since the crack has not officially been identified as a manufacturing defect.

What utter ********

 

[uptownnyc]

It's an undocumented feature

 

[StuBeck]

Unpopular opinion but this why you should always wait for second or third gen, especially at that price!

Even just waiting for gen 1.1 will help. These devices are constantly being changed to reduce costs and also resolve ongoing issues. The later iPhone 6 Plus had changes made to make the folding in someones back pocket less of an issue for example.

 

[Orange Bat]

The entire idea of seeing someone’s “eyes” through the front really seems as silly as it sounded at the announcement. It doesn’t seem to look very good, and now it also has allowed for a flaw in the front plastic see-through cover as well. Even if I was considering buying an AVP I’d wait and see if Apple releases one without this stupid ”feature” in a cheaper package.