My first AirPods (generation 1) have been playing up for a long time. I often listen to music or Apple TV in bed using just one earbud (I’m a side sleeper) and when using both at the gym, the second earbud volume would be out of sync - even after resetting/resyncing. The sound quality also has deteriorated rapidly and after one year and even at max volume they are now barely useable. The microphone makes a lot of crackling and screeches during calls - even after the latest firmware upgrade v6.3.2 (March 2019) My 2 year Australian warranty also wasn’t honoured in the UK. Perhaps the rapid degradation in sound quality is the reason Apple doesn’t offer AppleCare on these devices. Waiting for my Gen 2 airpods...more on that in a separate post --- Post Merged, Mar 26, 2019 --- Apple seem to have switched courier companies and now uses DHL (UKmail) in the UK. DHL must be the worst courier I’ve ever had the misfortune of being forced to use. There is no delivery window (like UPS and DPD) so waiting in all day is a sheer pleasure /s When I missed the delivery, they left 2 cards saying the delivery was left with a local delivery point, but neither card number is locatable via their website. No phone number to call either. So I’ll have even more pleasure /s trying to track them down for the next few days. This always happens with DHL. Please Apple ditch these incompetent archaic couriers and go back to DPD or UPS!