That's exactly what it was! I put down for either a 16gb or 32gb black and was like 2nd on the list so when they get a shipment in I "should" be the first to get a call.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Has your Best Buy reservation come in yet?
- Thread starter porcupine8
- Start date
- Sort by reaction score
That's exactly what it was! I put down for either a 16gb or 32gb black and was like 2nd on the list so when they get a shipment in I "should" be the first to get a call.
I reseved today. They said they haven't gotten shipments since launch and they don't expect to get a shipment till demand slows down a bit.
My BB customer service desk rep told me that they got "a truck" in tonight, and they'd know by tomorrow morning if they got any iPads. I heard an employee by the iPad 2 display telling a customer that the iPads don't come in on their trucks: they arrive by Fedex, and he didn't think that they would get any until next week.
My apple online order is scheduled to arrive on April 6: hopefully, BB will be quicker than that.
My apple online order is scheduled to arrive on April 6: hopefully, BB will be quicker than that.
I reserved one at BB on Saturday morning. They called me this afternoon to tell me that it was in stock. Fortunately for me, I found one at a different BB on Saturday afternoon.
Still no word from BB
I reserved my IPad on Saturday, requested IPad 3G At&t 32GB. Called yesterday for a status update, was informed that they have no way of tracking iPad shipments because they ship directly from Apple. I'm wondering if I made the right choice ordering my iPad from BB and not online or directly from The Apple store. Guess it's a mute issue now anyway..
I reserved my IPad on Saturday, requested IPad 3G At&t 32GB. Called yesterday for a status update, was informed that they have no way of tracking iPad shipments because they ship directly from Apple. I'm wondering if I made the right choice ordering my iPad from BB and not online or directly from The Apple store. Guess it's a mute issue now anyway..
Order from both. You can always cancel an order.
BB employee told me that it seemed like more people wanted AT&T. I'm thinking of switching to Verizon.
Yeah, I'm beginning to seriously doubt Worst Buy.
I mean it's Wednesday already, and I pre-ordered Friday at 5:05pm. I can't imagine many people are ahead of me.
I'm hoping for the end of next week now. Cause hoping every day, just won't make it happen. If it comes before the end of the next week, I'll be happy.
I'm a Best Buy employee. I understand many people are upset over the reservation process so I want to clear a few things up:
1. Your gift card is refundable. If you find the iPad somewhere else you can return the $100 gift card and cancel your reservation (provided you haven't already spent money from the card).
2. The system is set up to ensure that those who come in first get their iPads first. You might not like having to put money down but at least you don't have to worry about getting up at 7 a.m. each morning and waiting in a line just to be told, "Hey, we actually don't have any iPad 2's today. Sorry, try again later." As soon as we get a shipment, we'll make sure all the reservations are fulfilled before we make the product available on the floor. Speaking of shipments...
3. Apple gives us no indication of when we will receive new iPads. Although we can place an order for a given amount, we're at the liberty of Apple's shipments as to how many we receive and when we receive them. They don't come in like the rest of our product on regular deliveries. When employees tell you that we don't have any idea, they mean it. We don't have any extra access to shipping knowledge. We just wait for Apple to drop product off. If employees give you any shipping information other than this, it is most likely wrong. We don't have any idea when more iPad 2's arrive.
If you've put down a pre-order, please don't call the store. We're not secretly holding them in the back and trying to deprive you of your iPad 2. As soon as something comes in, we'll let you know. At least that's how my store is doing it. We care about our customers. iPads are great revenue for our stores and, contrary to what many people say, we want to sell them to people.
For those of you who have preordered with Best Buy, we appreciate the business! I know it's annoying not to have information about when the product will be in, but that's why we'll let you return the deposit just in case you happen to find it somewhere else
1. Your gift card is refundable. If you find the iPad somewhere else you can return the $100 gift card and cancel your reservation (provided you haven't already spent money from the card).
2. The system is set up to ensure that those who come in first get their iPads first. You might not like having to put money down but at least you don't have to worry about getting up at 7 a.m. each morning and waiting in a line just to be told, "Hey, we actually don't have any iPad 2's today. Sorry, try again later." As soon as we get a shipment, we'll make sure all the reservations are fulfilled before we make the product available on the floor. Speaking of shipments...
3. Apple gives us no indication of when we will receive new iPads. Although we can place an order for a given amount, we're at the liberty of Apple's shipments as to how many we receive and when we receive them. They don't come in like the rest of our product on regular deliveries. When employees tell you that we don't have any idea, they mean it. We don't have any extra access to shipping knowledge. We just wait for Apple to drop product off. If employees give you any shipping information other than this, it is most likely wrong. We don't have any idea when more iPad 2's arrive.
If you've put down a pre-order, please don't call the store. We're not secretly holding them in the back and trying to deprive you of your iPad 2. As soon as something comes in, we'll let you know. At least that's how my store is doing it. We care about our customers. iPads are great revenue for our stores and, contrary to what many people say, we want to sell them to people.
For those of you who have preordered with Best Buy, we appreciate the business! I know it's annoying not to have information about when the product will be in, but that's why we'll let you return the deposit just in case you happen to find it somewhere else
Last edited:
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)
re: shipments, do they come in overnight like at Target or do they come in during the day?
I find it pretty unbelievable that Best Buys have gotten 0 shipments since Friday while MANY Targets are getting shipments daily (check the stickied Target thread). If I would have reserved at Target (if it was possible) I would have had mine several times over by now!
re: shipments, do they come in overnight like at Target or do they come in during the day?
I find it pretty unbelievable that Best Buys have gotten 0 shipments since Friday while MANY Targets are getting shipments daily (check the stickied Target thread). If I would have reserved at Target (if it was possible) I would have had mine several times over by now!
Usually our Apple shipments come in during the day. The store I work at has received one shipment of 5 16gb 3g AT&T iPad 2s since launch day. That's it. It will likely vary from store to store.
Thank you BBYEmployee. It's pretty insane that no knowledge of what's going on is being communicated. Communication is pretty important to keeping a happy customer. I understand it's not Best Buy's fault, it's Apple. They should give you guys an idea of when and what is coming in, so you can tell the people waiting a more accurate estimate. When I pre-ordered on Friday, they told me 24 hours, or early next week. We are now at Wednesday and I have heard nothing.
Mel
I agree. It is inconvenient. Although it would be difficult for Apple to communicate that information to all the different BBY stores since each individual store gets different allocations of products. I'm sorry for those who were given dates by Best Buy employees on when we will likely get shipments in. I can ensure you that until the truck arrives with iPads on it, we all have no clue
I agree. It is inconvenient. Although it would be difficult for Apple to communicate that information to all the different BBY stores since each individual store gets different allocations of products. I'm sorry for those who were given dates by Best Buy employees on when we will likely get shipments in. I can ensure you that until the truck arrives with iPads on it, we all have no clue
Well, surely, Apple must have a computerized system and models on how many they can produce daily. I don't think it would be too difficult to be honest.
But again, this is not a Best Buy problem. They are trying to do there best.
I'm just hoping I get one within a month.
LOL Just to be clear, I didn't call my BB to make sure they hadn't skipped me in line or anything (although I have considered double-checking that they've got my phone # right.... just in case.....) - I even said on the phone "I know you obviously haven't gotten to my name yet" but I just wanted to know if they'd gotten anything in. Mostly to add to the general knowledge base of how often BBs are getting shipments and how many they're getting at a time.
I'm friends with the local Best Buy manager here - according to him, Best Buy makes almost nothing on iPads at launch, but they use them to get people into the store in the hope that they will buy accessories and service plans (which are the real money makers for BB).
They make more on other Apple products (MacBooks and iPods), but it's still not much.
I'm a Best Buy employee. I understand many people are upset over the reservation process so I want to clear a few things up:
1. Your gift card is refundable. If you find the iPad somewhere else you can return the $100 gift card and cancel your reservation (provided you haven't already spent money from the card).
2. The system is set up to ensure that those who come in first get their iPads first. You might not like having to put money down but at least you don't have to worry about getting up at 7 a.m. each morning and waiting in a line just to be told, "Hey, we actually don't have any iPad 2's today. Sorry, try again later." As soon as we get a shipment, we'll make sure all the reservations are fulfilled before we make the product available on the floor. Speaking up shipments...
3. Apple gives us no indication of when we will receive new iPads. Although we can place an order for a given amount, we're at the liberty of Apple's shipments as to how many we receive and when we receive them. They don't come in like the rest of our product on regular deliveries. When employees tell you that we don't have any idea, they mean it. We don't have any extra access to shipping knowledge. We just wait for Apple to drop product off. If employees give you any shipping information other than this, it is most likely wrong. We don't have any idea when more iPad 2's arrive.
If you've put down a pre-order, please don't call the store. We're not secretly holding them in the back and trying to deprive you of your iPad 2. As soon as something comes in, we'll let you know. At least that's how my store is doing it. We care about our customers. iPads are great revenue for our stores and, contrary to what many people say, we want to sell them to people.
For those of you who have preordered with Best Buy, we appreciate the business! I know it's annoying not to have information about when the product will be in, but that's why we'll let you return the deposit just in case you happen to find it somewhere else
Appreciate the input.
I'm not looking to get mine elsewhere, so I'm stuck waiting.
I just hope that apple gets some to you guys before April, long trip I'm taking so I really want to have it by then.
Which location in Houston did you order it from on Saturday? Do you know what number you were? Thanks in advance!
Yeah, I'm just hoping by May myself
I figure the longer period of hoping will just make me not dread everyday not getting a call from Best Buy.
As for probabilities, this is just my thinking. I've revised them a bit, but as of now, this is what I'm setting my expectations on. This is of course my own opinion and not based on any factual evidence what so ever.
40% - 3/18
65% - 3/25
75% - 4/1
How would it be difficult for Apple to communicate inventory information? I'm sure their systems can track the location of individual serial numbers so why not throw these hard working employees a bone and give them some info on when the next truck will be heading their way.
After waiting in the Apple Store line for 90min two days in a row and coming home with nothing (didnt tell us what models are available until AFTER we get in the store), I have to say that Best Buy is actually handling this roll out the best because of the pre-order system. Unfortunately, I had to do preorders at two stores because neither of them can give solid info on actual delivery dates.
I was fifth in line at Best Buy saturday morning. 4 people got ipads, I was without. I asked if they would be taking reservations, and was told no. I walked around for a while, calling other stores when a separate employee started a reservation and ticket list. So instead of being first on the list, I was 4th, but no big complaints. They all wanted higher gb 3g models, so I was first on the list with a 16gb wifi black.
Still no call, sadly. I'm just glad I stuck around for a little bit.
Still no call, sadly. I'm just glad I stuck around for a little bit.