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If I'm only about 100 miles from Memphis, and my tracking page shows that it left Anchorage at 3:44 pm...

Do I have a chance of getting it on Monday? My estimated delivery is currently the 20th by 10:30 AM.
 
Nice, I bet your as stoked about getting it as I am. :) whats your current computer? what do you use it for? just wondering, kinda of bored right now lol.

Me :
Mini 07 1GB ram 80GB 1.83GHz C2D I use it for photography ( not the best thing in the world for that lol )

i've got a crap toshiba (2007, CD 1.6GHz, self upgraded to 2GB ram) with a broken lcd (hooked up to external samsung P2370HD right now)...but this will be my first apple product i've ever bought! (was gifted an video ipod 4 years ago)
first year med student, so definitely need a laptop! plus a bit of a technology aficionado, so def stoked for the massive performance upgrade!
 
If I'm only about 100 miles from Memphis, and my tracking page shows that it left Anchorage at 3:44 pm...

Do I have a chance of getting it on Monday? My estimated delivery is currently the 20th by 10:30 AM.

The 20th is Tuesday. It's only an extra day :p Mine's not scheduled to deliver until Thursday -- it's gonna be a long week...
 
I ordered my CTO 17" MBP Tuesday and received a shipment notice last night for a delivery date of the 21st (9 days after order, 6 days in transit).

I called Apple to get a refund for the $18 and was told they can't do that because...

1. Shipping is 2-3 BUSINESS days and my order will be delivered on the 21st which is only 3 business days (Mon-Wed) because I received my shipment notification late Friday night (doesn't count).

2. The volcano ash is causing delays and that isn't their fault.

3. It has already shipped expedited and they have already paid those costs.

They offered me a $15 off $100 coupon for my troubles. I told them I wanted a refund and they told me they flat out can't do that.

As much as I have appreciated Apple's customer service in the past this is pretty maddening.

I'm in the same boat! I'll send them a letter
 
Oh..It's been a long time since I've posted on these forums. I am just so excited.

Ordered 17''/i7 CTO. Not Shipped. Est. delivery is April 19-23 :(

So impatient.
 
It might just stay there. My arrival time is Tuesday morning so we'll see!


This is my first mac ever and I'm super excited!!
 
No worries: FedEx has added an additional 3 (FDX 70, 76, 74) more flights out of Anchorage to Memphis tonight, that brings the total for like 7 or 8 today I think!

http://flightaware.com/live/findflight/PANC/KMEM

They weren't really added...those appear to be regular flights. Flights don't show up as "scheduled" until a flight plan is filed, which might not be until shortly before departure. Unlike commercial flights, cargo airlines don't publish schedules, so it's impossible to know with certainty what future flights are coming up. The best way is to look at the flight histories; the link you posted is the best starting point for such. From there, the best thing to do is to look at ALL of the flight #s listed for that route, then look back and see if they operated on the same day of the week as you're looking for in the past. For example, the scheduled FDX70 appears to regularly operate once a week on Saturdays. Keep in mind that weekend schedules are often a good bit different than weekday schedules; often you'll run into one flight # that operates through the week, then possibly even a different "regular" Saturday flight and yet another "regular" Sunday flight. And other flights may operate irregularly 2 - 3 times a week and things like that. This is where my educated guesses at what days the PVG-ANC and PVG-MEM flights operate come from; looking at the historical flight data, and seeing that they operated on the same days of the week in the past...

Of course, flight #s, routes, operating times, etc can change at any time, and we won't know about it for cargo flights until they show up as scheduled (or fail to show up.) It is possible that FedEx has "spare" capacity between their major hubs and can tack on a flight if needed; again, I'm kinda new to tracking these cargo flights in detail myself. :)

Even if I live in California, my package goes to Memphis first?

It might. But there are ANC-OAK flights, so you'll likely be on one of those. And since your name is SoCal (and I think I remember you said you're in LA), there are OAK-LAX and OAK-ONT flights...but again they may just drive the package down. The FedEx connecting flights from ANC to the continental US are ANC-EWR, ANC-IND, ANC-MEM, and ANC-OAK. MEM is their "superhub", IND is another major hub, and EWR and OAK are more regional hubs.
 
Apr 17, 2010 8:40 PM
Departed FedEx location
ANCHORAGE, AK
Apr 17, 2010 1:11 PM
Arrived at FedEx location
ANCHORAGE, AK
Apr 17, 2010 9:17 PM
In transit
SHANGHAI CN
Apr 17, 2010 7:44 PM
In transit
SHANGHAI CN
Apr 16, 2010 12:24 PM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
Apr 16, 2010 11:53 AM
Picked up
SHANGHAI CN
Package received after FedEx cutoff
Apr 16, 2010 11:53 AM
Left FedEx origin facility
SHANGHAI CN
Apr 15, 2010 9:58 PM
Shipment information sent to FedEx

Just departed from Anchorage, time for a good sleep and it'll possibly be in Memphis Sunday morning. Tuesday is good hope for the flight to Florida, still estimated delivery is Wednesday the 21st. Any opinion?
 
So, FDX48 PVG-MEM arrived about half an hour ago. If anyone gets an arrival scan in Memphis showing up shortly (and customs clearance after that), and your package was last in Shanghai and didn't go to Anchorage first, let us know! Still curious if they're shipping any of these orders on that route, or if everything is going to ANC first.

Since Apple is using this International Priority "Direct Distribution" thing, which seems to mean that they ship pallets of stuff which get broken up once they hit the destination country, they'd have to package and hand off pallets to FedEx as either ANC-bound or MEM-bound separately. I'm sure that FedEx could give them the data on what route things are "supposed" to take and Apple could incorporate that into the packing process. However, it's also quite likely that to simplify things they just package everything together as machines are produced, then just send them all on to ANC since there's no real benefit to going directly to MEM.

(Even with that data on extra fuel tanks available for the 777F and such, which does the long PVG-MEM route, and knowing that MD-11s are less fuel efficient than 777s, I still suspect that the MD-11F flights to ANC may be more fuel efficient than the flights to MEM. Now, a 777F PVG-ANC would be even better for efficiency; apparently FedEx is planning on replacing MD-11Fs with 777Fs, and then replacing some of their DC-10s, which they use for more regional stuff, with those freed-up MD-11s...)
 
What about UPS?

My tracking info says it is coming UPS, coming to Atlanta, last status was "in transit"

SHANGHAI, CN 04/17/2010 7:33 P.M. ORIGIN SCAN:confused:
 
Just departed from Anchorage, time for a good sleep and it'll possibly be in Memphis Sunday morning. Tuesday is good hope for the flight to Florida, still estimated delivery is Wednesday the 21st. Any opinion?

I think we're going to start seeing purposeful delays as these packages hit the US network. There are certainly multiple Sunday morning flights from Memphis to various locations in Florida, although I suppose your package isn't going to connect to those shipping out this late. But there are Sunday daytime flights, and then again a ton of flights out early Monday morning (during that 2:30 - 5AM or so bank outbound from MEM.) There's no reason your package couldn't be on one of those, and get to you either Monday or Tuesday. Since it's scheduled for Wednesday, I suspect a purposeful delay at this point to conform to whatever the "set" delivery date is supposed to be. So you may see it bounce around through a couple locations and/or be on a truck for some time (with multiple connections and sitting around excessively in the middle.)

Unfortunately, I don't know of any way to track FedEx trucks other than to assemble a fleet of people to sit outside FedEx facilities, then follow the trucks and see where they're going. :) (Hrm, or we could just have people sneak in and put GPS transponders on all the trucks! Works in the movies!)
 
I think we're going to start seeing purposeful delays as these packages hit the US network. There are certainly multiple Sunday morning flights from Memphis to various locations in Florida, although I suppose your package isn't going to connect to those shipping out this late. But there are Sunday daytime flights, and then again a ton of flights out early Monday morning (during that 2:30 - 5AM or so bank outbound from MEM.) There's no reason your package couldn't be on one of those, and get to you either Monday or Tuesday. Since it's scheduled for Wednesday, I suspect a purposeful delay at this point to conform to whatever the "set" delivery date is supposed to be. So you may see it bounce around through a couple locations and/or be on a truck for some time (with multiple connections and sitting around excessively in the middle.)

Unfortunately, I don't know of any way to track FedEx trucks other than to assemble a fleet of people to sit outside FedEx facilities, then follow the trucks and see where they're going. :) (Hrm, or we could just have people sneak in and put GPS transponders on all the trucks! Works in the movies!)

I really need to stop looking at this page lol. I agree with you too. I believe they are going to purposely delay it, if not, it has the potential to be here Monday or Tuesday. As far as fact goes, the office I work at (10 mins away from my house) gets Fedex delivery almost daily. I don't understand their purpose for delaying, but oh well, I just have to live with it. Also, good point, I should seek donation for a GPS transponder and throw it in the Fedex truck when they are here to see what they're doing. Possibly eating donuts somewhere.
 
My tracking info says it is coming UPS, coming to Atlanta, last status was "in transit"

SHANGHAI, CN 04/17/2010 7:33 P.M. ORIGIN SCAN:confused:

You're in the US and have a MBP coming via UPS? I've only seen Europeans with UPS deliveries so far... interesting.

If it is UPS, you may see a "Location Scan" when it hits the first "real" hub (which would be the Shanghai airport most likely), and then you should definitely see a "Departure Scan" shortly after the flight leaves Shanghai. The only US-bound UPS flights I could find from Shanghai when looking earlier are all to ANC; you can see them here. There are several leaving at different times with various day-of-week operating schedules...

Also, with UPS, once you have a "Departure Scan", you can use a site like trackthepack.com to get a bit more detailed info; specifically, it'll show you where the package is in transit to, both for air and ground packages. However, keep in mind that it shows the final destination of the flight #, NOT the first stop. For example, if you look at UPS85, the eventual destination is SDF (Louisville.) However, there's a 3 hour "stop" in Anchorage. The plane that flies the remaining leg to SDF may or may not be the same plan that flew PVG-ANC; it just retains the same flight #. But in this case, after your package departs Shanghai, trackthepack.com would show you it being in transit to Louisville...when it's really in transit to Anchorage. (You can use that to your advantage, though, to help narrow down which PVG-ANC flight you're on, based on the final destination of the flight #!)
 
UPS to US I swear.

You're in the US and have a MBP coming via UPS? I've only seen Europeans with UPS deliveries so far... interesting.

If it is UPS, you may see a "Location Scan" when it hits the first "real" hub (which would be the Shanghai airport most likely), and then you should definitely see a "Departure Scan" shortly after the flight leaves Shanghai. The only US-bound UPS flights I could find from Shanghai when looking earlier are all to ANC; you can see them here. There are several leaving at different times with various day-of-week operating schedules...

Also, with UPS, once you have a "Departure Scan", you can use a site like trackthepack.com to get a bit more detailed info; specifically, it'll show you where the package is in transit to, both for air and ground packages. However, keep in mind that it shows the final destination of the flight #, NOT the first stop. For example, if you look at UPS85, the eventual destination is SDF (Louisville.) However, there's a 3 hour "stop" in Anchorage. The plane that flies the remaining leg to SDF may or may not be the same plan that flew PVG-ANC; it just retains the same flight #. But in this case, after your package departs Shanghai, trackthepack.com would show you it being in transit to Louisville...when it's really in transit to Anchorage. (You can use that to your advantage, though, to help narrow down which PVG-ANC flight you're on, based on the final destination of the flight #!)

yep. tracking number thru UPS shows it In Transit origin scan shanghai. I ordered standard shipping, but the UPS tracking record says expedited. -
Shipped
Shipped on: Apr 17, 2010 via UPS
Tracking #: 1ZV501976785465236 (Pre-sign for this shipment)
Product / Part No.
Qty

MBP 17/CTO
Z0GP


UPS info:
Tracking Number:1ZV501976785465236 Saved Status: In Transit Rescheduled Delivery Date:04/21/2010 Shipped To: NORCROSS, GA, US Shipped/Billed On:04/17/2010Product:WORLD EASEType:packageService:EXPEDITEDWeight:5.00 Kgs
 
Imagine Steve Jobs was somehow responsible for this Volcano to erupt?

Just to mess with the patient ones who've been waiting for months? :D
 
Apr 17, 2010 9:26 PM
Departed FedEx location
ANCHORAGE, AK

I'm thinking FDX74....I really really hope FedEx doesn't purposefully delay; I understand some of the business reasons for it, but it just sounds wrong..
 
UPS info:
Tracking Number:1ZV501976785465236 Saved Status: In Transit Rescheduled Delivery Date:04/21/2010 Shipped To: NORCROSS, GA, US Shipped/Billed On:04/17/2010Product:WORLD EASEType:packageService:EXPEDITEDWeight:5.00 Kgs

Very interesting. Nobody else has posted having a US package ship via UPS yet, just you! As with FedEx, chances are you'll get onto a flight to the US soon, then get purposefully delayed within the US network which is why your delivery date is as late as it is. UPS is somewhat better than FedEx as far as letting things show up earlier than they're scheduled to, though, in my experience, so you may get lucky and have it show up early...

Also, good point, I should seek donation for a GPS transponder and throw it in the Fedex truck when they are here to see what they're doing. Possibly eating donuts somewhere.

Hmm, that would actually be kinda cool to ship around a bunch of packages with GPSes in them. :) You'd need a decent power source, the GPS device, and a cellular data device to transmit coordinates (or you could have it record a track log and extract it upon arrival.) You'd also need a really good GPS antenna, likely built out to fill the insides of the box with a lot of empty space; you're going to be inside a metal truck or a metal plane for a while, with other packages stacked on top with more metal in those. And even more metal if you're inside a plane; GPS receivers have more trouble locking on at high velocities as well, so you need a REALLY good antenna if you want your receiver to pick anything up while it's in flight... might be best to just forget about GPS reception in flight and go into sleep mode and save power, and use generally available flight tracking info. Hmm, I'm really overthinking this silly plan that belongs in a movie plot so I'm going to stop now. :)
 
yep. tracking number thru UPS shows it In Transit origin scan shanghai. I ordered standard shipping, but the UPS tracking record says expedited. -
Shipped
Shipped on: Apr 17, 2010 via UPS
Tracking #: 1ZV501976785465236 (Pre-sign for this shipment)
Product / Part No.
Qty

MBP 17/CTO
Z0GP


UPS info:
Tracking Number:1ZV501976785465236 Saved Status: In Transit Rescheduled Delivery Date:04/21/2010 Shipped To: NORCROSS, GA, US Shipped/Billed On:04/17/2010Product:WORLD EASEType:packageService:EXPEDITEDWeight:5.00 Kgs

Question for ya. I'm also UPS (Canada) I received the Shanghai ORIGIN SCAN notification 2 days ago and nothing else has popped up since... how long did it take for yours to update with its arrivals to anchorage, memphis etc..
 
Status: In Transit Rescheduled Delivery Date:04/21/2010 Shipped To: NORCROSS, GA, US Shipped/Billed On:04/17/2010Product:WORLD EASEType:packageService:EXPEDITEDWeight:5.00 Kgs

So, I looked up this UPS "World Ease" service, and it's basically the same as the FedEx "Direct Distribution" that everyone else's US-bound FedEx packages are going through; they group a bunch of packages together onto pallets and send them off to FedEx/UPS, and then they get broken up when they hit the destination country. They clear customs as an individual unit as well (and apparently, per UPS, can clear to the entire EU; and I surmise possibly to the non-EU Schengen countries.) That may be of interest to folks in Europe, since your shipments should clear as they get to the first EU hub and not need to wait further to get into individual countries.

Until we see other folks post that they have US shipments coming via UPS, I'm going to assume for the moment that it's possible that for some reason your shipment got mistakenly stuck in with a bunch of Europe-bound boxes. :) We'll see! (Anyone else with a US delivery coming via UPS, let us know, so the overly obsessed curious folks like me have additional interesting info to obsess over!)
 
Anyone else yet who got stuck right after the cut-off?

Apr 17, 2010 12:57 PM
Left FedEx origin facility
SHANGHAI CN

Apr 17, 2010 12:43 PM
Picked up
SHANGHAI CN
Package received after FedEx cutoff

When do you guys think it will ship? It's been like this since last night.
 
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