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Has your sapphire screen scratched yet?

  • Yes

    Votes: 16 15.5%
  • No

    Votes: 87 84.5%

  • Total voters
    103
I have knicked a sapphire watch crystal before but it wasn't easy. It was cranked hard on a sharp surface.

Yeah, I've got a 15 year old TAG I've daily worn throughout college, post-grad, and work. From sea-level beaches to the highest places in North America...and it's as clear and scratch free as the day I bought it. Maybe the OP was just unlucky enough to run into something rare that would scratch it.
 
Sources?
Cult of Mac says no coating on Sapphire as it would dumb. hence the increased reflection outside.
http://www.cultofmac.com/320789/apple-watch-sport-has-better-display-than-pricier-models/

Apple says so directly in their user guide. Unless you're suggesting that Apple lied about their own coating..?

https://manuals.info.apple.com/MANUALS/1000/MA1708/en_US/apple_watch_user_guide.pdf

Search for "oleophobic" and it will take you right to it.
Combined with the fact that you can feel the coating on a new Watch, what other proof do you need?

Quoted, again:
The front of Apple Watch is made of Ion-X glass (strengthened glass) or sapphire crystal, each
with a fingerprint-resistant oleophobic (oil repellent) coating.

Also, unless I somehow missed it, no where in that article that you linked to does it mention the coating, or lack thereof.
 
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Fact?! Think you need to check your facts! Sapphire is the 2nd hardest TRANSPARENT material, after diamond, however there are a few non-transparent materials which are harder than Sapphire.

Sapphire is a 9.5 on the mohs hardness scale, diamond is a 10, there are a few things which are in the 9.6-9.9 range which can (and will) scratch sapphire. Admittedly there are not many items in the 9.6-9.9 scale, but they do exist.

Also, is it just me or does the picture look like a gold milanese loop?? Maybe just the lighting though??

Don't you start that "what color is the dress?" crap here!
 
...yet everybody gets violently angry whenever somebody dares to talk about using as screen protector on their apple watch. :rolleyes:

Who's violent?

I don't use any protection of any kind and my stuff stays pristine (most phone cases are actually no bueno for your phone anyway -- yeah, they can protect it some if you let it go several feet above a hard surface, but the grit that gets into the case gives the phone no end of micro abrasions that are rather unsightly).

Of course, I go to (apparently) usual lengths to keep my precious devices in good shape, lengths which most people seem unwilling to do, but yeah, if you're determined to keep your device pretty without protection, it's more than feasible.

See? No violence. And that's about the same tenor I use with all my 'no case' posts.
 
Apple says so directly in their user guide. Unless you're suggesting that Apple lied about their own coating..?

https://manuals.info.apple.com/MANUALS/1000/MA1708/en_US/apple_watch_user_guide.pdf

Search for "oleophobic" and it will take you right to it.
Combined with the fact that you can feel the coating on a new Watch, what other proof do you need?

Quoted, again:

Going to disagree since in the same document it talks about using a Lightning connector with the apple watch
apple said:
Lightning to USB Cable Discoloration of the Lightning connector after regular use is normal.
Dirt, debris, and exposure to moisture may cause discoloration. If your Lightning cable or
connector become warm during use or if Apple Watch won’t charge or sync, disconnect the
cable from the power adapter and clean the Lightning connector with a nonabrasive, dry, lintfree
cloth. Do not use liquids or cleaning products when cleaning the Lightning connector.
 
[Quote:apple]
Going to disagree since in the same document it talks about using a Lightning connector with the apple watch
Lightning to USB Cable Discoloration of the Lightning connector after regular use is normal.
Dirt, debris, and exposure to moisture may cause discoloration. If your Lightning cable or
connector become warm during use or if Apple Watch won’t charge or sync, disconnect the
cable from the power adapter and clean the Lightning connector with a nonabrasive, dry, lintfree
cloth. Do not use liquids or cleaning products when cleaning the Lightning connector.

That is reference to the charging box that comes with the Edition, and includes a Lightning cable I believe. Also, Apple specifically says "each", including both the ION-X glass and the sapphire.

I don't really see why you're in denial about the sapphire having a coating? It's not THAT outlandish?
 
I think they're talking about the lightning connector on the power cord. Surely Apple isn't going to think that their own watch has a lightning connector... I don't think it's a reference to the Edition box, because they also say this:

Sleeping or sitting on the Lightning connector should be avoided.

Here's the part about the coating, BTW. Seems pretty clear cut. That said, I've never fully understood all of the people saying "it's just the coating scratching!" in the iPhone forum, since scratches are scratches. Can you get rid of them by somehow cleaning off the coating?

The front of Apple Watch is made of Ion-X glass (strengthened glass) or sapphire crystal, each with a fingerprint-resistant oleophobic (oil repellent) coating. This coating wears over time with normal usage. Cleaning products and abrasive materials will further diminish the coating, and may scratch the glass or the sapphire crystal.
 
That is reference to the charging box that comes with the Edition, and includes a Lightning cable I believe. Also, Apple specifically says "each", including both the ION-X glass and the sapphire.

I don't really see why you're in denial about the sapphire having a coating? It's not THAT outlandish?

Because if you have used one, you would notice that they accumulate a LOT more finger prints than the iphone, and would inhibit the hardness of the sapphire. and they
DO
NOT
include a lightning cable.

IOW: Its a standard manual (probably iphone) that was slightly modified to speak to the :Apple:watch. but is not 100% accurate.
 
Is that a diamond-tipped drill bit in your pocket or are you just excited to have received your Watch?
Oops.
Sorry man.

If not a phone call, I'd definitely walk into an Apple Store. I can't imagine them not replacing - especially considering it came out of the box that way. No how long it will take to revive said replacement is unknown. But I expect they'd make this right. They've always been pretty reasonable with any defects I've had over the years.

Slightly OT (but possibly related): I'm looking to add Apple Care to both my wife's & my Watches. Hers has already arrived. Mine is set for late May. When ordering via Apple Store app, does anyone know if ordering x2 will yield coverage for each device? I've never ordered Apple Care after the fact. Is it pretty intuitive to assign Apple Care to each device?

Cheers.
 
Because if you have used one, you would notice that they accumulate a LOT more finger prints than the iphone, and would inhibit the hardness of the sapphire. and they
DO
NOT
include a lightning cable.

Alright, but I have tried on the Apple Watch at the Store and did not notice any difference in regards to finger prints compared to my Sport. Granted, it was only about 15 minutes, but I still think it's silly to assume that the Watch doesn't have the coating. To add even more proof, they have a patent for applying the oleophobic coating to a sapphire Watch display. Yes, some patents go "unused" but if Apple stating it has a coating isn't enough to convince you then I don't know what will?

I also don't see the relevance to the lightning cable bit? How does that relate to the coating statement in the guide?
 
Fact?! Think you need to check your facts! Sapphire is the 2nd hardest TRANSPARENT material, after diamond, however there are a few non-transparent materials which are harder than Sapphire.

Sapphire is a 9.5 on the mohs hardness scale, diamond is a 10, there are a few things which are in the 9.6-9.9 range which can (and will) scratch sapphire. Admittedly there are not many items in the 9.6-9.9 scale, but they do exist.

Also, is it just me or does the picture look like a gold milanese loop?? Maybe just the lighting though??

Care to name these few things that are harden than sapphire? Are they things you are actually going to come into contact with in real life?
 
I also don't see the relevance to the lightning cable bit? How does that relate to the coating statement in the guide?

The idea is that the document can't be trusted since it includes some inaccurate information. The lightning connector reference is odd, but after thinking about it my hunch is that they simply copied and pasted a section from the iPhone manual. The part about the coating, though, is a direct and specific reference to both watch models.
 
The idea is that the document can't be trusted since it includes some inaccurate information. The lightning connector reference is odd, but after thinking about it my hunch is that they simply copied and pasted a section from the iPhone manual. The part about the coating, though, is a direct and specific reference to both watch models.

I see. And I agree with you. I "might" agree that the manual is "copy-pasted" and thus contains some inaccurate information, but after reading the entire "Cleaning and Care" section, it's clear that the section is entirely dedicated to the Watch, and not taken from the iPhone manual.

Again, I'm going to reference that the guide states that "EACH" display glass has the coating. If it was a generic copy-paste, this part would be more vague I think.

EDIT: Also, the Edition does in fact come with a Lighting-to-USB cable, as it states under the "What's in the Box" section when you go to buy an Edition on the site. Unless that can't be trusted either.
 
Care to name these few things that are harden than sapphire? Are they things you are actually going to come into contact with in real life?

I'll bite.

Silicon Carbide and Boron.

Are you going to come into contact with these in real life? Probably.

Are you going to rub your watch screen up against them? Probably not.
 
Alright, but I have tried on the Apple Watch at the Store and did not notice any difference in regards to finger prints compared to my Sport. Granted, it was only about 15 minutes, but I still think it's silly to assume that the Watch doesn't have the coating. To add even more proof, they have a patent for applying the oleophobic coating to a sapphire Watch display. Yes, some patents go "unused" but if Apple stating it has a coating isn't enough to convince you then I don't know what will?

I also don't see the relevance to the lightning cable bit? How does that relate to the coating statement in the guide?

Because its WRONG. Therefore, anything in that manual to me, can be assumed flawed. Especially when it goes against the logic of using sapphire if there is a coating applied to it which would be the same hardness on both IonX and Sapphire, meaning the sapphire use is totally irrelevant to the watchs scratch resistance.

- So the Editions Box moonlights as a lightning charger base for the watch. interesting. Still doesnt resolve my thoughts that the sapphire is no better than the sport if both are coated. and the fact Consumer reports was able to scratch one and not the other with a Mohs 7 bit.
 
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Small update: I've been to an Apple Store. Of course, a problem like this would normally not be covered by warranty (...), but as the product is brand new Apple is calling back all the devices with "odd" problems (in my case, they couldn't explain how it got scratched, so they'll probably check if the scratch is under the display or what).
I'm the lucky third person in the world who had to return his watch.
At least is free of charge (!!!).
Now waiting 1-2 weeks to have it back :(

Thats good they're doing something about it, I remember when I got my iPhone 5S from a store and it was brand new, opened it when I got home and it looked like someone had been sawing at it with a knife on the edge of my screen, completely mad, took it back straight away and they said it was odd too and obviously a manufacturing fault and swapped it for me right away!
 
Because its WRONG. Therefore, anything in that manual to me, can be assumed flawed. Especially when it goes against the logic of using sapphire if there is a coating applied to it which would be the same hardness on both IonX and Sapphire, meaning the sapphire use is totally irrelevant to the watchs scratch resistance.

Well the Edition DOES come with a Lightning cable, as stated on Apple's site. Since all watches use the same guide, it is therefore not wrong. Is it a bit silly to use a "scratchable" coating on a sapphire display? Perhaps. but scratches on the coating are 1) hairline and very difficult to see. 2) Only visible under very specific light. 3) Do not affect visibility of the display as you can only see the scratches when the display is off. Also, the coating wears off over time, so the scratches would disappear anyway.
 
How so ? The Sport model uses Ion-X glass which is even less scratch resistant then the sapphire crystal used on the stainless steel and gold models.

Sport model is also AT LEAST a couple hundred dollars less


it's also been proven that the Sport model has a brighter display with less washed out colors and is better to view in the sunlight because it doesn't use the sapphire display. I'll take that over the possibility of getting some micro scratches
 
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