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What is Cook’s email? I am not going to ask for an early delivery, but i am going to let them know how disappointed I am with the servers and App being down and then dispaarate outcomes for those ordering at the same time on direct with Apple, IUP apple and direct with wireless proivder. They should have the same outcomes for same time booking regardless of the cathegory of booking.

Try Google, it's amazing :)
 
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What is Cook’s email? I am not going to ask for an early delivery, but i am going to let them know how disappointed I am with the servers and App being down and then dispaarate outcomes for those ordering at the same time on direct with Apple, IUP apple and direct with wireless proivder. They should have the same outcomes for same time booking regardless of the cathegory of booking.

Tim Cooks email: tcook@apple.com

I emailed him last night, pretty late. I know it was past 11pm EST. She got ahold of me pretty quick. I did not ask for any bump in shipment, I already got my gift from Apple, but she did say ship times are very likely to improve (however she could not guarantee ANYONE or myself would see a bump) so I hope she is right on that front. I concentrated on how Apple had a dry run with the preorders for the iPhone 8/8+, and I admitted there was not as much demand for them as the iPhone X, that they should have had an idea. I also told her more importantly that Apple needs to oversee the carriers systems and basically approve them before preorders because I told her that if it was not for AT&T crashing and not being able to get past their screen, I can almost guarantee I would be getting my iPhone X tomorrow as with a lot of you. I told her that if carriers want to sell the latest and greatest iPhones they should be ready and Apple she make sure they are ready by running "dry runs" on their systems and if they fail they do not get to sell the iPhones until they prove their servers/systems are ready. So I hope Apple acts on some of that.

:apple:
 
Other people has cleared through customs in 2 hours, mine is almost 3. Will I still get my phone by Nov 6th...

But its okay, still much better than Nov 16 :')
 
Tim Cooks email: tcook@apple.com

I emailed him last night, pretty late. I know it was past 11pm EST. She got ahold of me pretty quick. I did not ask for any bump in shipment, I already got my gift from Apple, but she did say ship times are very likely to improve (however she could not guarantee ANYONE or myself would see a bump) so I hope she is right on that front. I concentrated on how Apple had a dry run with the preorders for the iPhone 8/8+, and I admitted there was not as much demand for them as the iPhone X, that they should have had an idea. I also told her more importantly that Apple needs to oversee the carriers systems and basically approve them before preorders because I told her that if it was not for AT&T crashing and not being able to get past their screen, I can almost guarantee I would be getting my iPhone X tomorrow as with a lot of you. I told her that if carriers want to sell the latest and greatest iPhones they should be ready and Apple she make sure they are ready by running "dry runs" on their systems and if they fail they do not get to sell the iPhones until they prove their servers/systems are ready. So I hope Apple acts on some of that.

:apple:

I sent the Executive I spoke with, also an assistant to Tim Cook, one last email, telling her that people have been seeing their ship dates bumped, who weren't even promised the Nov 3rd date like I was. It is BS, and I'm making one last ditch effort to see if I can't get a better date. We will see what happens. Either way, I think we will all be getting our phones before the 17th-24th. It just makes me mad that people who ordered later than I did, using the same App, same carrier, and same 256GB Silver iPhone X are getting Nov. 6 ship dates and I haven't seen any change at all.
 
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When is it too late to re-route my delivery? May not be home on Monday.... Friday would have been perfect, hah.
 
*sings the blues*

Placed my order on the 27th
Kept refreshing the site till I had no strength


So excited when the order finally went through
Looked at my 7 Plus and bid it adieu


Now I just sit and stare at my order all day
Praying it arrives before my hair turns gray


Judging from the feedback here the IUP guys have all the luck
As far as the rest of us go, apple surely doesn't give a f**k


Beginning to regret having sold the 7 plus
Not gonna stop with the whining and the fuss


Gonna have to soldier on till the 17th of October
Really don't see how I'll be able to if I'm sober
 
When is it too late to re-route my delivery? May not be home on Monday.... Friday would have been perfect, hah.

You will have to call UPS or FedEx, whoever is shipping and tell them. They can either reroute or hold it at the facility and you can pick it up as soon as you get back.

:apple:
 
*sings the blues*

Placed my order on the 27th
Kept refreshing the site till I had no strength


So excited when the order finally went through
Looked at my 7 Plus and bid it adieu


Now I just sit and stare at my order all day
Praying it arrives before my hair turns gray


Judging from the feedback here the IUP guys have all the luck
As far as the rest of us go, apple surely doesn't give a f**k


Beginning to regret having sold the 7 plus
Not gonna stop with the whining and the fuss


Gonna have to soldier on till the 17th of October
Really don't see how I'll be able to if I'm sober

I think you mean "soldier on till the 17th of November." I think it's hilarious, haha.

:apple:
 
Not sure if mine got "bumped" or not but last night my 17-24 range got bumped to 16-24 LOL. Today my card was charged and the status changed to preparing for shipment. I wonder if that means I'll get a launch day delivery from Apple anyway?

Probably not, but mine changed to Shipped from PFS overnightt with a delivery date of the 8th from Apple, but the 6th when I tracked it on UPS.
 
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