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Normal is every 10 minutes. Not 5-10 minutes.

As per photo. Every few minutes.

Between 836 and 930 watch was off. Same for 930 and 1130.
 

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You have multiple recordings for 8:35. Looks like you are glancing at your heart beat. They don't seem like the passive 10 minute recordings we are discussing.
 
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And I agree with what some of the posters have said. Apple should give us a setting for resting and workout HR recording intervals. Let us decide how to use the battery life. I could care less about getting Facebook or twitter or digital touches on my watch. I bought for fitness reasons.

Agree 100%. The AW can be an amazing fitness/training tool if Apple would just stop crippling with software restrictions, and quit being some damn worried about the battery. It is the easiest device I own to charge and it charges quickly.
 
Well here it is folks .. they've finally updated the document on the heart rate monitor function.

https://support.apple.com/en-us/HT204666

Now it "attempts" to measure your heart rate every 10 minutes, but won't record it if you are in motion? Huh???

One would think that is when you would want to record it to gauge calorie burn.

Not according to the geniuses at Apple though.
 
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Well here it is folks .. they've finally updated the document on the heart rate monitor function.

https://support.apple.com/en-us/HT204666

Now it "attempts" to measure your heart rate every 10 minutes, but won't record it if you are in motion? Huh???

One would think that is when you would want to record it to gauge calor burn.

Not according to the geniuses at Apple though.

Oh dear oh dear. "This changes everything"!

I've had my watch for 3 weeks now and I just might take it back for a refund. I've been mis-sold. The heart rate/fitness stuff for me is the single most important feature.

Incidentally, I wore my watch in bed last night. It stopped updating the heart rate at 02:15. So according to Apple's new "functionality" for the next 8 hours I must have been moving my arm constantly in my sleep. Total BS.
 
Interesting: "If you’re not able to get a consistent reading because of any of these factors, you can connect your Apple Watch wirelessly to external heart rate monitors such as Bluetooth chest straps."
I have a polar H7, how can I connect it to my AW?
 
Interesting: "If you’re not able to get a consistent reading because of any of these factors, you can connect your Apple Watch wirelessly to external heart rate monitors such as Bluetooth chest straps."
I have a polar H7, how can I connect it to my AW?

You can't! Maybe somebody should tell Apple!
 
I find it absolutely astounding that tens of thousands of users around the world have been reporting this problem to Apple over the past week. "Friendly" Apple engineers have been escalating to issue high up the food chain. Users have been sent replacement watches. A few users even receiving calls from Tim Cook's office while all along it's a new feature by design.

Apple must have the most appalling internal communications. The right hand has no idea what the left hand is doing.

Their reluctance to release any kind of information has really bitten them in the ass this time.
 
Why I bought it...

I took screenshots of the original version yesterday, just in time it seems! This was 'last updated April 29' and, like many of you, I bought the Watch based on the 10 minute readings (also on the assumption that calorie burn would be accurate and not based on BMR x 1.5!).

Have taken 4 screenshots but can't put them into one post.

image.jpg
 
I took screenshots of the original version yesterday, just in time it seems! This was 'last updated April 29' and, like many of you, I bought the Watch based on the 10 minute readings (also on the assumption that calorie burn would be accurate and not based on BMR x 1.5!).

Have taken 4 screenshots but can't put them into one post.

View attachment 556904

Thanks for posting this. I'm sure it will come in helpful to those of us returning the watch outside the 14 day period.
 
Well I'm gutted feel totally mis-sold. If this information had of been included in the update information I would not have ran it

I wonder if Apple made suits and you bought one. would they come round and take back the waistcoat claiming it was no longer a feature!
 
Thanks for posting this. I'm sure it will come in helpful to those of us returning the watch outside the 14 day period.

My pleasure, that's exactly why I posted it. I will post the other three shots in case they're required. The Watch's functions were effectively misrepresented.

Here's screenshot 2:

image.jpg
 
Last but certainly not least ..

Note the date at the bottom- 29 April.

Again, apologies for not posting them together, I did try to but couldn't. I haven't checked 2. and 3. against today's updated (idiotic) version but included them for completeness. Suggest anyone considering returning their Watch takes screenshots of today's updated version.

image.jpg
 
I would encourage anyone unhappy about this to tip or contact the major Apple/Tech blogs to hopefully have them report on the change.

Apple probably doesn't care about a few returns, but bad press gets their attention.

Here are few I read:

MacRumors
iMore
9to5mac
Engadget
Mashable
CNET
 
I would encourage anyone unhappy about this to tip or contact the major Apple/Tech blogs to hopefully have them report on the change.

Apple probably doesn't care about a few returns, but bad press gets their attention.

Here are few I read:

MacRumors
I more
9to5mac
Engadget
Mashable
CNET

Done!!
 
I would encourage anyone unhappy about this to tip or contact the major Apple/Tech blogs to hopefully have them report on the change.

Apple probably doesn't care about a few returns, but bad press gets their attention.

Here are few I read:

MacRumors
iMore
9to5mac
Engadget
Mashable
CNET

Thanks for these. Ray of DC Rainmaker hasn't finished his full review but has a preliminary page up: http://www.dcrainmaker.com/2015/05/apple-watchfitness-focused.html#comment-1227516
 
I had aa feeling this would happen so i sold my watch on ebay and bought the fitbit charge. This does continous heart rate monitoring 24/7 and the battery lasts 6 days. Best of all it is fairly discreet aso you can wear it together with your normal watch.
 
Kind of funny that they employed the Politics 101 tactic of changing the document in the wee hours of Saturday AM.
 
I had aa feeling this would happen so i sold my watch on ebay and bought the fitbit charge. This does continous heart rate monitoring 24/7 and the battery lasts 6 days. Best of all it is fairly discreet aso you can wear it together with your normal watch.

Good for you! I was going to return my watch because of the BMR issue but held onto it because I thought an update would fix it. Grrrrrrr!! I love my Fitbit One but am so tempted to get a Charge HR. Enjoy it!
 
Like others here I am completely puzzled why the heart rate sensor would cut off when the user is moving... What?!?!

Confused.
 
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