HELP MY MACBOOK ISNT WORKING

Discussion in 'MacBook Pro' started by TiaMaria, Jul 20, 2019.

  1. TiaMaria macrumors newbie

    Joined:
    Jul 20, 2019
    #1
    upload_2019-7-20_19-8-15.jpeg

    When I start up my Macbook it has these lines. Also when I am watching Netflix they come and go constantly

    Help
     
  2. jandrso macrumors member

    jandrso

    Joined:
    May 21, 2019
    Location:
    Fl, US
    #2
    I'm assuming you've restarted more than once. Any recent trauma? Did it fall? Recent update? How old is the machine?

    Turn off the machine and the while holing command + R restart it. Does it go into recovery mode?

    I will wait.....
     
  3. maerz001 macrumors 65816

    maerz001

    Joined:
    Nov 2, 2010
  4. retta283 macrumors 6502a

    retta283

    Joined:
    Jun 8, 2018
    Location:
    Kingman, AZ
    #4
    Try plugging it into an external display. If it does the same thing, the GPU has failed. What year and model is your MacBook?
     
  5. TiaMaria thread starter macrumors newbie

    Joined:
    Jul 20, 2019
    #5
    Did not fall. No update needed. Only got it last october/november brand new.

    Tried that, didn’t help
    --- Post Merged, Jul 20, 2019 ---
    No idea what that is
    --- Post Merged, Jul 20, 2019 ---
    No update needed, no fall or trauma. Only bought brand new last october/november

    Tried that. Didn’t work
    --- Post Merged, Jul 20, 2019 ---
    No update needed, no fall or trauma. Only bought brand new last october/november

    Tried that. Didn’t work
     
  6. maerz001 macrumors 65816

    maerz001

    Joined:
    Nov 2, 2010
    #6
    So u are still under warranty. Bring it back to Apple
     
  7. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #7
    "No update needed, no fall or trauma. Only bought brand new last october/november"

    Take it to an Apple Store genius bar.
    They will fix it or REPLACE it.

    When you go, make sure you have a pic on your phone like the one above, so you can show them what's going wrong.
     

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6 July 20, 2019