How clicky is your crown?

[The Cockney Rebel]

I’ve just noticed that the crown on my S10 has become mushy.

Some times it doesn’t register a click/press.

I’m intending to take it into an Apple Store in the next few days, and requesting a replacement, under UK Consumer Law.

My series 8 has a very noticeable clicky crown, so I have that for comparison.

Anyone else had this?

 

[hg.wells]

Have you cleaned the Digital Crown?

How to clean your Apple Watch - Apple Support

Cleaning your Apple Watch keeps it working properly and can fix some common issues.

support.apple.com

 

[jz0309]

I’ve just noticed that the crown on my S10 has become mushy.

Some times it doesn’t register a click/press.

I’m intending to take it into an Apple Store in the next few days, and requesting a replacement, under UK Consumer Law.

My series 8 has a very noticeable clicky crown, so I have that for comparison.

Anyone else had this?

do as suggest by @hg.wells first.
If that doesn't resolve it, approach Apple in a non-confrontational way, "demanding" a replacement might not give you what you want ... rather be nice and courteous and express your disappointment and ask for ways to resolve

 

[The Cockney Rebel]

Have you cleaned the Digital Crown?

https://support.apple.com/en-us/108893[/URL ]

Thanks. I might give it a try.

 

[The Cockney Rebel]

do as suggest by @hg.wells first.
If that doesn't resolve it, approach Apple in a non-confrontational way, "demanding" a replacement might not give you what you want ... rather be nice and courteous and express your disappointment and ask for ways to resolve

Yeah bud, I'll be very polite.

I've had devices replaced, and even refunded, under the UK's Consumer Law.