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How interesting - did they admit it was faulty?

Glad you're getting a new one - sad you have to be without one for a whole week!

Great service for an AW8! Edit: Oops - Thanks jz0309 - AW10
The lady who assisted me concurred that the crown is faulty.

She even invited me to feel her’s.

No worries about waiting a week. I have my S8 to use until then, and I’ll appreciate the new gestures when I get my replacement.

Gotta love UK Consumer Law 👍🏼.
 
The lady who assisted me concurred that the crown is faulty.

She even invited me to feel her’s.

No worries about waiting a week. I have my S8 to use until then, and I’ll appreciate the new gestures when I get my replacement.

Gotta love UK Consumer Law 👍🏼.
💯 it’s a defect. What series watch did the Apple genius wear, btw?

It’s cool that the UK and even Europe have these enhanced consumer protection laws for Apple devices.
 
I don’t know what Apple Watch she had, but the difference is night and day.

I was offered delivery, but it wasn’t convenient.

I’ll collect next Wednesday 👍🏼.
Yea my Digital Crown clicks fine. The only time I wear my watch in the water is when I swim in the pool. 🏊

Indeed, I think to get the watch delivered it has a shipping fee? I only see people doing it if they live far from an Apple Store. Plus, it’s safer and more accountable to get it picked up at an Apple Store for the repaired device, imo.
 
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