How does +1k one-star reviews not warrant a response from Apple?

[adriandegar]

How is it possible to have so many one star reviews for the primary accessory shipping with Apple's flagship product(s) and not have an official response or redesign from the world's most profitable tech company? I know Apple has doubled down on lightning amid rumors of a switch to USB-C. Why are these cables so fragile? Is the nature of the lightning port itself conducive to producing a fragile male connector?

https://www.apple.com/shop/product/MD818AM/A/lightning-to-usb-cable-1-m

 

[shenfrey]

1 is nothing. Their not that fragile anymore either.

 

[44267547]

How is it possible to have so many one star reviews for the primary accessory shipping with Apple's flagship product(s) and not have an official response or redesign from the world's most profitable tech company? I know Apple has doubled down on lightning amid rumors of a switch to USB-C. Why are these cables so fragile? Is the nature of the lightning port itself conducive to producing a fragile male connector?

https://www.apple.com/shop/product/MD818AM/A/lightning-to-usb-cable-1-m

After all the iPhone cables I have owned, I have never had an issue with any of them. I'm not saying there are not negative reviews out there or those who have had poor experiences. But I treat my cables responsibly and I have never had any of them fray or fall apart, or issues with the lightning connector itself. And also, Apple has change the lightning cable with a more durable material since the iPhone 7.

 

[tjleonard]

After all the iPhone cables I have owned, I have never had an issue with any of them. I'm not saying there are not negative reviews out there or those who have had poor experiences. But I treat my cables responsibly and I have never had any of them fray or fall apart, or issues with the lightning connector itself. And also, Apple has change the lightning cable with a more durable material since the iPhone 7.

They did address it, wireless charging.

 

[44267547]

They did address it, wireless charging.

Considering it's not even available until 2018. I don't necessarily see that being a director asvantage over wired charging being the primary.

 

[617660]

You have an issue with the charging cable? Well, that will be $20 to resolve your issue, sir.

 

[OneMike]

After all the iPhone cables I have owned, I have never had an issue with any of them. I'm not saying there are not negative reviews out there or those who have had poor experiences. But I treat my cables responsibly and I have never had any of them fray or fall apart, or issues with the lightning connector itself. And also, Apple has change the lightning cable with a more durable material since the iPhone 7.

the cables for the last couple years have held up better.

 

[tjleonard]

Considering it's not even available until 2018. I don't necessarily see that being a director asvantage over wired charging being the primary.

It is available now? If you’re referring to their mat, you don’t need that.