Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

How To Report a Problem With iOS 6 Maps Data

jrswizzle said:
But it is working - for me and a lot of other people.

Generally it's the ones who are upset that are the most vocal. The fact that certain places around the world aren't accurate doesn't mean the app itself isn't functional.

I understand for the people getting inaccurate data it renders the app "useless" but you have the option to report the problem and fix it. I don't see what griping about it will do.
Click to expand...

For a lot of other people, however, it's unusable. If you spent $200 for a phone plus a long term data contract and couldn't use one of it's major features, would you say "I can't wait to help them fix this!" or would you be a bit pissed off? I'd wager the latter, and even if you wouldn't it's hard to fault people for feeling that way.
 
lwapps said:
Oh god there really is no hope. Hopefully google will submit maps on the app store so we can all upgrade to ios 6 soon.
Click to expand...

Good grief, like Google never steers you wrong? Google Maps have gotten me lost before. They're not perfect. iOS maps will improve.

There are plenty of non-Google alternatives in the meantime.

Apple's mistake was not dumping Google years ago. Continuing to rely on Google for search is another mistake.

TEG said:
All you need to do is spend some time on http://openstreetmaps.org and fix your community. The maps will then be shared with Apple, Garmin, TomTom, Nokia, Bing, and Mapquest. Apple IS NOT using a proprietary system, they are using an open, wiki-style, map system that anyone can edit in order to improve the quality.
Click to expand...

Good point.

Apparently Google is "best" because they're "open" (based on all the endless pro-Google anti-Apple noise on the Web) - except of course for when they're not.

And Apple is "worst" because they're "not open" - except of course for when they are.

Just trying to understand the Google fan mentality. ;)
 
Silmarien said:
Everyone seems to have forgotten that Google Maps can be used by anyone free of charge on a PC.
People have paid good money on the new iPhone- why should they have to do the work of correcting mistakes? To me it sounds totally understandable that they are furious by Apples faulty product.



Also I want to add that the Google Maps that the previous iPhones have is totally different than the Android application which could be updated. iPhones Google Maps was launched so many years ago and never was updated...
Click to expand...

Which is seen as the reason Apple broke away from Google.....Google's restriction of the maps API was so much that Apple couldn't add new features or innovate.

Hence we have Apple maps with vector-rendering, more detailed POI cards and turn-by-turn nav.
 
lwapps said:
Oh god there really is no hope. Hopefully google will submit maps on the app store so we can all upgrade to ios 6 soon.
Click to expand...

You can always fire up Safari and go to http://maps.google.com and add it to your home page... Works nicely.

So does http://m.maps.nokia.com (which is actually the web interface to NavTeq which Nokia owns).

Or you can use http://maps.bing.com .

There are also a hundred other apps you can download. Like Waze. Or you can buy an app like Navagon.

Man if only we had an alternative to Apple maps...

Or you can help make Apple maps better by reporting problems which help them get to the point Google is today, the same way Google got there...
 
fig said:
For a lot of other people, however, it's unusable. If you spent $200 for a phone plus a long term data contract and couldn't use one of it's major features, would you say "I can't wait to help them fix this!" or would you be a bit pissed off? I'd wager the latter, and even if you wouldn't it's hard to fault people for feeling that way.
Click to expand...

Sure - I tend to think a little more rationally/less emotionally than some people. But as you said, the maps option is a big feature and each company wants to use it as a competitive advantage. My point is:

There were reasons Apple broke from Google. Maybe it was competition, maybe it was Google's restriction of the maps API, maybe it was money-driven. There were reasons - we buy Apple because we believe them to offer the best products/ecosystem. I for one am going to trust the decision AND instead of focusing on the negatives which will be taken care of with time (just like Google maps' problems diminished over time) I look at what has improved with the new maps icon.

I think if people get behind the idea that Apple Maps' base is better than Google's (iOS offering) in time we'll have a mapping option that not only rivals Google's but surpasses it.
 
valkraider said:
You can always fire up Safari and go to http://maps.google.com and add it to your home page... Works nicely.

So does http://m.maps.nokia.com (which is actually the web interface to NavTeq which Nokia owns).

Or you can use http://maps.bing.com .

There are also a hundred other apps you can download. Like Waze. Or you can buy an app like Navagon.

Man if only we had an alternative to Apple maps...

Or you can help make Apple maps better by reporting problems which help them get to the point Google is today, the same way Google got there...
Click to expand...

Or download MapQuest App, it has turn by turn navigation via voice and it doesn't need Siri so iPhone 4 users can have the feature. Oh and its free as well.
 
LagunaSol said:
Good grief, like Google never steers you wrong? Google Maps have gotten me lost before. They're not perfect. iOS maps will improve.

There are plenty of non-Google alternatives in the meantime.

Apple's mistake was not dumping Google years ago. Continuing to rely on Google for search is another mistake.



Good point.

Apparently Google is "best" because they're "open" (based on all the endless pro-Google anti-Apple noise on the Web) - except of course for when they're not.

And Apple is "worst" because they're "not open" - except of course for when they are.

Just trying to understand the Google fan mentality. ;)
Click to expand...

The difference there is Google pays Apple to be the default search option - not the other way around like it was with maps.
 
jrswizzle said:
Ya then we can continue doing Google's work for them.

You people realize that actively or not everyone using Google Maps is feeding Google information they use to continually update the maps??

So now Apple asks us to do the same thing and its suddenly offensive?

:confused:
Click to expand...

It's alarming to see how many people truly believe Google exists solely to do them favors. :(

Greatest corporate propaganda coup of all time.
 
I used this method within the first 24 hours of the iOS update to report 3 fuel stations in my town with the wrong name and to report that our local hospital wasn't present. So far they aren't fixed. I'm interested to know how long it takes for them to make the updates.

I figure it will be a while given the huge undertaking they have with this maps business.
 
LagunaSol said:
It's alarming to see how many people truly believe Google exists solely to do them favors. :(

Greatest corporate propaganda coup of all time.
Click to expand...

Get of fantasy island will You - Apple want's your data just like Google and for the same reasons...
 
Serious question: does anyone have an idea of what has gone wrong with maps? Tomtom say their data is good (and their app and standalone devices seem to suggest this) but what I am noticing is lots of POIs in the wrong place BUT the real location has the same street name and number just a different town! It's almost like the software has missed the town bit and worked off the start of the postcode as these POIs are never hundreds of miles out just in a nearby town with the same start to their postcode.

I'm sure there are lots of other problems but this seems to be the main one in my local area
 
fig said:
So that's a good justification for them to release a product that doesn't work well? Apple has more money than most countries, there's a lot of options outside of developing their own maps.
Click to expand...

Out of curiosity what would you do outside of developing your own mapping solution? Note switching to Bing, Mapquest or other mapping solution wouldn’t solve the problems Apple face.

Unfortunately there are time when you’re faced with a decision that’s going to be painful in the short term, but better in the long run. It happened when Apple switch from 0x0 to PPC, from OS 9 to OS X, Carbon to Cocoa and PPC to Intel. We had to limp along with Fat Binaries, Classic mode, late releases of major apps (Adobe & Microsoft) and Rosetta. They were all varying degrees of unpleasant, but they had to be done.

So Maps is going to suck for a lot of people. In January it’ll suck for less people. When iOS7 rolls around it’ll be good for more people than bad and I’d guess by 7.1 you’re looking at 95% parity with Google – in fact Google has some catching up to do, Maps has 100 million business listings compared to Google’s 80 million.
 
Seppentoni said:
So Apple want's me to help them with their Software for free?

No thanks. I'll pass.
Click to expand...

Don't use Facebook. Or Google. Or Instagram. Or LinkedIn. Or Flikr. Or Yelp. Or YouTube.

Because believe it or not, they all use crowd-sourced data to "help them with their software".

It's the way the modern web works. You get a service for providing your information.

I just don't get why people are complaining at all. If you don't like it, help fix it or don't use it. Simple as that. You can still use Google Maps if it is that important to you. However that would be "helping Google with their software for free" so I guess that's out too, eh?
 
It's not all bad

In general, the Apple Maps program is inferior right now, but it's not all bad. A lot of people have been making fun at the ripply warped look of some of the 3d renderings, but some of them are actually better than what you get out of Google Earth. See these two attached screengrabs. Granted, the Google Earth representation is better overall and more accurate, but there do appear to be some areas where the Apple version more than holds its own.
 

Attachments

  • IMG_0433.jpg
    IMG_0433.jpg
    290.9 KB · Views: 87
  • IMG_0434.jpg
    IMG_0434.jpg
    291.5 KB · Views: 108
dv8r said:
Get of fantasy island will You - Apple want's your data just like Google and for the same reasons...
Click to expand...

No no no....

The problem is that people attack Apple for doing the same things Google does, either without realizing or acknowledging Google does those things.

His point is there seems to be a double standard when coming from the Google camp and attacking Apple.

On the other hand I (and many) know both companies (and for that matter Nokia and Microsoft and the others) do the same corporate stuff.

Although Apple hasn't been fined $22.5 million by the FTC for privacy related infractions...
 
I submitted my local Sushi place 'Sushi X' several days ago and it has not been added.

Last night I submitted my parents ex-store in England, Pets' Corner in Leiston and it was added within 24 hours!
 
valkraider said:
Don't use Facebook. Or Google. Or Instagram. Or LinkedIn. Or Flikr. Or Yelp. Or YouTube.

Because believe it or not, they all use crowd-sourced data to "help them with their software".

It's the way the modern web works. You get a service for providing your information.

I just don't get why people are complaining at all. If you don't like it, help fix it or don't use it. Simple as that. You can still use Google Maps if it is that important to you. However that would be "helping Google with their software for free" so I guess that's out too, eh?
Click to expand...

i dont exactly see the connection with flickr and youtube.


peoples objection to crowd sourcing is one thing. peoples objection to the most valuable company on the planet asking its customers to work for free because they couldnt be bothered to have this very important piece of software ready is something totally different.

how is me searching for the empire state building helping google?
 
valkraider said:
Don't use Facebook. Or Google. Or Instagram. Or LinkedIn. Or Flikr. Or Yelp. Or YouTube.

Because believe it or not, they all use crowd-sourced data to "help them with their software".

It's the way the modern web works. You get a service for providing your information.

I just don't get why people are complaining at all. If you don't like it, help fix it or don't use it. Simple as that. You can still use Google Maps if it is that important to you. However that would be "helping Google with their software for free" so I guess that's out too, eh?
Click to expand...

Facebook: Don't have to pay to use it.
Google: Don't have to pay to use it.
Instagram: Don't have to pay to use it.
LinkedIn: Don't have to pay to use it.
Flickr: Don't have to pay to use it.
Yelp: Don't have to pay to use it.
Youtube: Don't have to pay to use it.
Apple Maps: Pay ~600$ to buy the phone.

Does this answer your question?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back