why the hell would anyone do this?
Why? Oh, I don't know, maybe because there's a good chance the phone could be returned to the poor guy who just spent $400 on it?
why the hell would anyone do this?
The manager informed me there was no policy setup for this scenario and I could bring it in, but he would figure out what to do when we got there.
They refused to provide me with any personal information, phone number, e-mail etc.
As well, them not having a plan in place for this scenario explains two things.
People who find iPhone's DON'T bother looking for the original owner.
People don't lose their $400.00 iPhone's that often.
No, sorry, I think you misunderstood me. I meant at least mail it to the store, to the attention of the manager you spoke with. Then let him do the legwork to get the phone returned to its rightful owner.
That's assuming you aren't in the vicinity of the 5th ave store with 5 minutes to spare.
So, now I should spend money to ship the phone to the 5th Avenue store, and leave it in the hands of an Apple associate and or manager to make sure it gets back to the original owner when Apple has no standing policy in place when this type of scenario presents itself?
yes. or take it there.
So, now I should spend money to ship the phone to the 5th Avenue store, and leave it in the hands of an Apple associate and or manager to make sure it gets back to the original owner when Apple has no standing policy in place when this type of scenario presents itself?
Judging by the two people I spoke to, associate and manager, their tone was one of, "why are you even calling about this?"
With the amount of business they do, and sounding extremely surprised about this occurance, I suspect no one has found a lost iPhone and tried returning it. Nor did they get a call about just purchasing an iPhone and lost it and to be on the look out for someone who might be looking to return it.
You seem like a generous soul, PM me so I can give you my address to send the postage amount too.
I did what I could, and Apple was not helpful nor seemed to care too much about the situation.
This entire experience should help remind everyone to keep their valuables close to them and to not be as absent minded to make a purchase as large as that and treat it with the same respect as a gum wrapper.
i think you just want to keep it and you're attempting to justify that position.
I did what I could, and a majority of people would have not even thought twice about trying to return it. Especially with an item as hot as an iPhone.
Again, its a lesson learned for someone, and a lesson for us all to be more careful with our personal possesions. Especially ones JUST purchased.![]()
If it were me I'd try harder than that to return the iPhone to the unfortunate person who left it on the train. Perhaps it's above and beyond what's necessary, but it's certainly how I'd want someone to treat me if it was my phone that got lost.
While I could probably keep the phone without feeling guilty I'd prefer to find a resolution I could really feel good about.
Was the receipt in the bag?
No receipt was found in or around the bag.
Well its like this. The iphone has a serial number. That number is on the receipt. When you plug in the iphone to use it the SN is sent to ATT to activate it. Using a cell phone triangulates your position. Expect your sis to be arrested for using that cellphone in the future.
This is of course only possible if the person who bought it follows through with this scenario but seeing as how they were stupid enough to lose it in the first place they probably won't.
what does that mean?
When you pickup an item not belonging to yourself, you are accepting the responsibility of doing your best to locate the owner. Otherwise, you shouldn't touch it; it's not yours (this is known as stealing).
I would have called the Apple Store with the serial number and my contact information, and informed the manager that I would hold the iPhone while the owner was being located (either by tracking the serial number, or waiting for the owner to call the store). If the owner was located by either means, he/she would have to give the approximate location of where they left the iPhone. If they did, the iPhone is theirs (again).
I also would have filed a lost/found report with the police.
In the event the rightful owner was located, your time didn't go to waste, as you did a very nice deed. In the event that the owner was never located and you were allowed to keep the iPhone, your hard work obviously paid off.
For some reason, it just seems wrong that you are telling all of us about this. I think this is one of those noble deeds I would keep to myself. I also think that it is wrong for you to be putting someone else down for making such a costly mistake. Shame on you!
When you pickup an item not belonging to yourself, you are accepting the responsibility of doing your best to locate the owner.
Seriously, though, I think the 5th avenue store should take the phone back and issue the original buyer a credit. They know who bought it.