I Refuse to Use (Any New MB/MBA)

[oldtime]

You and I have very different views on this. If it was such a colossal ****up as you claim, people wouldn't continue to buy millions of these. And I'm not the only one "lucky" - I don't know a single person who has this problem in real life - neither does my wife at university. As I said, I'm not invalidating, it just seems to me if it was even a tiny bit of a colossal ****up, it would happen to more than just Macrumors users.

Sign me up for the crowd that would be happy if they went back to the 2015 keyboard tho. I do like that one better. Also think it is unreasonable to think that Apple would ever do such a thing.

https://appleinsider.com/articles/1...em-to-improve-reliability-and-thats-not-great
"It turns out there was a problem, and is worth discussing. And, it is one worthy of a repair program. But, it is not an "epic fail" or any other declaratives that we've seen lately. Headlines like "The new MacBook Pro keyboard is ruining my life" remain hyperbole out of proportion to the actual issue."

"Overall, the total number of service calls is lower for both the 2016 and 2017 MacBook Pro, versus the older models, even including the keyboard failures."

It only happens to MR users? Really? Are you unaware of popular internet websites such as reddit or twitter or apple's own support pages, where tens of thousands of people have complained about this issue? Keep in mind these are only the people grumbling online. Many people don't do that.

The fact that they are continuing to put this POS keyboard in every new laptop despite a high enough incidence of failure that they've been legally compelled to replace it for free (as well as the fact that many people just loathe typing on the damn thing) is a real bad look on Apple's part. They've stepped in ****, and rather than putting on new shoes they're walking across all our carpets.

Also, spare me your anecdotes about your wife and her classmates and blah blah blah. #1 you aren't a reliable source. You could be digging in your heels and lying through your teeth. Who would know? #2 I could just counter punch and post something like this https://twitter.com/djbressler/status/1083758794813911041 or that much shared article from the tech writer whose name I can't remember that claimed half the new macbooks in his office had their keyboards fail within a year.

The moment it happens to you, you'll be singing a different tune. And given your quasi-gaslighting of those who have made it into a big deal bc it's affected them, I hope it does. Have a nice day

 

[iapplelove]

I still use my MBP 2012 classic, chose that one over the first gen retina and boy what a great decision that was..

I don’t necessarily need a Mac any longer as my iPad Pro and iPhone cover all my needs, however I still like desktop applications from time to time.

I have zero intentions to replace this machine when it finally dies.

 

[BigMcGuire]

It only happens to MR users? Really? Are you unaware of popular internet websites such as reddit or twitter or apple's own support pages, where tens of thousands of people have complained about this issue? Keep in mind these are only the people grumbling online. Many people don't do that.

The fact that they are continuing to put this POS keyboard in every new laptop despite a high enough incidence of failure that they've been legally compelled to replace it for free (as well as the fact that many people just loathe typing on the damn thing) is a real bad look on Apple's part. They've stepped in ****, and rather than putting on new shoes they're walking across all our carpets.

Also, spare me your anecdotes about your wife and her classmates and blah blah blah. #1 you aren't a reliable source. You could be digging in your heels and lying through your teeth. Who would know? #2 I could just counter punch and post something like this https://twitter.com/djbressler/status/1083758794813911041 or that much shared article from the tech writer whose name I can't remember that claimed half the new macbooks in his office had their keyboards fail within a year.

The moment it happens to you, you'll be singing a different tune. And given your quasi-gaslighting of those who have made it into a big deal bc it's affected them, I hope it does. Have a nice day

The workplace study is https://www.notebookcheck.net/A-wor...oard-failure-rate-of-30-percent.415595.0.html

Didn't mean to say that ONLY happens to MR users. It was an exacerbated statement: "You'd think if this was a complete failure, I'd see it outside of the internet" - would have been a much better way to put that.

Yeah, I'll probably be singing a different tune the moment it happens to me or someone I know. Best wishes and have a great day as well - thank you.

Apologies for the quasi-gaslighting.

 

[smirking]

Also, spare me your anecdotes about your wife and her classmates and blah blah blah. #1 you aren't a reliable source. You could be digging in your heels and lying through your teeth...And given your quasi-gaslighting of those who have made it into a big deal bc it's affected them, I hope it does. Have a nice day

Try decaf brother. Disagree without being a total jerk about it. Nothing BigM said warranted that kind of response.

 

[oldtime]

The workplace study is https://www.notebookcheck.net/A-wor...oard-failure-rate-of-30-percent.415595.0.html

Didn't mean to say that ONLY happens to MR users. It was an exacerbated statement: "You'd think if this was a complete failure, I'd see it outside of the internet" - would have been a much better way to put that.

Yeah, I'll probably be singing a different tune the moment it happens to me or someone I know. Best wishes and have a great day as well - thank you.

Apologies for the quasi-gaslighting.

Try decaf brother. Disagree without being a total jerk about it. Nothing BigM said warranted that kind of response.

Came off harsher than intended. Just frustration from my experience w/ Apple's current line of laptops boiling over. ATP the butterfly KB is my nemesis and it's too easy to take on a friend of my enemy is also my enemy mindset.

 

[smirking]

Came off harsher than intended. Just frustration from my experience w/ Apple's current line of laptops boiling over. ATP the butterfly KB is my nemesis and it's too easy to take on a friend of my enemy is also my enemy mindset.

Everyone here lets the moment get the better of them at least once in a while, but most of them wouldn't ever own up to it. Most of them would just double down and start taking shots at me too so you're already a width above the majority of the MR crowd.

MacRumors should hand out a "Sorry dude, my bad! I wasn't specifically pissed at you." achivement to display on profiles.

 

[imrazor]

More grist for the mill:

https://www.zdnet.com/article/apple-lied-to-me-about-the-macbook-air-and-now-we-have-a-problem/

It's not an isolated problem affecting a relative minority of users. Apple has not only let form triumph over function, they've kicked function to the curb.

I am so glad now that I got a MBA 2017, with the last keyboard of it's kind...

 

[Dave245]

Now that Apple have "tweaked" the Macbook Pro keyboard (with this years update), would you buy a 2019 Air if Apple added the "tweaked" keyboard to it?

From the articles and reviews that i have so far read (iFixit is the best one) it seems they have changed a couple of things, the new material that's now being used under the keys, is a nylon material. According the iFixit video (linked down below) the plastic is also different.

I wonder why Apple didn't update the 2018 Macbook Air keyboard to the new one, at the same time as last weeks Macbook Pro update . Unless they plan to update the Air soon it seems silly to give the Macbook Pro the "tweaked" keyboard, but keep the problematic one in the Air.

 

[PaladinGuy]

Now that Apple have "tweaked" the Macbook Pro keyboard (with this years update), would you buy a 2019 Air if Apple added the "tweaked" keyboard to it?

From the articles and reviews that i have so far read (iFixit is the best one) it seems they have changed a couple of things, the new material that's now being used under the keys, is a nylon material. According the iFixit video (linked down below) the plastic is also different.

I wonder why Apple didn't update the 2018 Macbook Air keyboard to the new one, at the same time as last weeks Macbook Pro update . Unless they plan to update the Air soon it seems silly to give the Macbook Pro the "tweaked" keyboard, but keep the problematic one in the Air.

Well, it’s yet to be determined how much it really improves things.

 

[MBAir2010]

Now that Apple have "tweaked" the Macbook Pro keyboard (with this years update), would you buy a 2019 Air if Apple added the "tweaked" keyboard to it?

nope too late, they knew there was a problem and did not fix that until maybe now.
maybe
and their personal at their store are arrogant, selfish, non-greeting imbeciles.

 

[AustinIllini]

nope too late, they knew there was a problem and did not fix that until maybe now.
maybe
and their personal at their store are arrogant, selfish, non-greeting imbeciles.

So you went to the Dell XPS, which is literally a computer designed by imbeciles.

camera at the bottom of the screen? lol

 

[Dave245]

nope too late, they knew there was a problem and did not fix that until maybe now.
maybe
and their personal at their store are arrogant, selfish, non-greeting imbeciles.

They had an issue with the keyboard, it seems they are finally fixing it. I can't say i share the same in store experience, every time i go to an Apple store the staff are very friendly, very informative and they don't push me to buy anything. It is the best retail experience i have every time i go shopping.

 

[MBAir2010]

So you went to the Dell XPS, which is literally a computer designed by imbeciles.
camera at the bottom of the screen? lol

what is with the attacks?
the other users respect other's purchases and quotes.
why can't you?

 

[Dave245]

So you went to the Dell XPS, which is literally a computer designed by imbeciles.

camera at the bottom of the screen? lol

Personally i tried a Windows device (Surface Pro 6) and while it's ok, it's not a Mac! that may seem silly to say, but the experience with a Mac and Apple products in general is just brilliant. Apple have made mistakes, there is no denying that, however the ecosystem is the best. iPad Pro is my favourite tablet, while the Mac is my favourite computer.

 

[MBAir2010]

They had an issue with the keyboard, it seems they are finally fixing it. I can't say i share the same in store experience, every time i go to an Apple store the staff are very friendly, very informative and they don't push me to buy anything. It is the best retail experience i have every time i go shopping.

the store in madison wi thinks replacing a problematic product with a brand spanking new one is th e only solution. the east coasts store do not say hello or walk up to anyone, especially near the computers or laptops. I had a horrible experience this march were i well marched out of the store in anger.

 

[AustinIllini]

what is with the attacks?
the other users respect other's purchases and quotes.
why can't you?

To be clear, I wasn't attacking you. I was simply spinning your comment about Apple's geniuses being (your words) "imbeciles" and pointing out that someone (probably an imbecile) at Dell thought a below the screen camera was an appropriate user experience.

 

[Dave245]

the store in madison wi thinks replacing a problematic product with a brand spanking new one is th e only solution. the east coasts store do not say hello or walk up to anyone, especially near the computers or laptops. I had a horrible experience this march were i well marched out of the store in anger.

I live in the U.K maybe it's different over here, but my experience in Birmingham and London Apple stores have been positive ones. I can certainly understand the frustration and anger if you have had a bad experience.
[doublepost=1559220139][/doublepost]

probably an imbecile) at Dell thought a below the screen camera was an appropriate user experience.

Is that the camera that looks like it's looking up somoneones nose

 

[AustinIllini]

Again, I want to say I wasn't attacking the poster, I'm just pointing out the hypocrisy. Although, in fairness, it sounds like Dell fixed the silly camera.

 

[cedwhatev]

Great stuff. Keep this post alive foreverrrrrr!!

 

[cube]

I will not buy any laptop that doesn't take a hard drive.

 

[lcseds]

Actually, there may be many people (myself included) that don't give a flip about camera location since they do not use it for anything. For sure Dell could have done a better job with that, but it's not a big issue for some consumers.

 

[BigMcGuire]

Actually, there may be many people (myself included) that don't give a flip about camera location since they do not use it for anything. For sure Dell could have done a better job with that, but it's not a big issue for some consumers.

Turned on my XPS 15's double chin cam one time, by accident, during a WebEx call. What an ugly surprise that was! From that point on, a tiny Post-It note cutout resides over the camera's location on the screen. <cough>. Agreed.

 

[lcseds]

Sort of the difference between a studio portrait and a drivers license pic. Lot more chins for some of us older folk when you have to look down. lol But again, no impact for me personally.

 

[imrazor]

Now that Apple have "tweaked" the Macbook Pro keyboard (with this years update), would you buy a 2019 Air if Apple added the "tweaked" keyboard to it?

Sorry for the late reply, but I would need this fix to be proven before I buy a Macbook with a 'modern' keyboard. If in a year's time the reports of faulty keyboards have fallen off, I'd consider buying a Macbook with a butterfly keyboard. But I'm hoping my 2017 Macbook Air will last me a few years. And it makes a better Windows laptop via Bootcamp than many 'real' Windows laptops. Well, it did once I applied an undervolt...

 

[Dave245]

Sorry for the late reply, but I would need this fix to be proven before I buy a Macbook with a 'modern' keyboard. If in a year's time the reports of faulty keyboards have fallen off, I'd consider buying a Macbook with a butterfly keyboard. But I'm hoping my 2017 Macbook Air will last me a few years. And it makes a better Windows laptop via Bootcamp than many 'real' Windows laptops. Well, it did once I applied an undervolt...

In the end I ordered a 2019 13” MacBook Pro, I couldn’t wait any more. So far so good, the keyboard feels a little different from previous versions.