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The iOS 15.7.1 Release Candidate made available earlier this week appears to prevent Face ID from working on at least some iPhones, according to user reports across Reddit and Twitter. Affected devices include iPhone 12 Pro and iPhone 13 Pro models at a minimum, but it is quite possible that other models are impacted too.

Face-ID-iPhone-13.jpeg

Affected users who attempt to reset Face ID on their iPhone receive a "Face ID Is Not Available" error, resulting in facial recognition being completely broken. It is unclear what the cause of the issue is or whether Apple is aware of the problem. We have reached out to Apple for comment on the matter and will update this story if we hear back.

Release Candidates usually end up being identical to the final release for iOS updates, but it's possible that Apple could release a new Release Candidate with a fix ahead of iOS 15.7.1's expected release to the public next week.

Some users are not interested in updating to iOS 16, so it is important that Apple addresses this issue in iOS 15.7.1. There are also some devices that are compatible with iOS 15 but not iOS 16, including the iPhone 6s, iPhone‌ 6s Plus, first-generation iPhone SE, seventh-generation iPod touch, ‌iPhone‌ 7, and ‌iPhone‌ 7 Plus.

(Thanks, @AppleSWUpdates!)

Article Link: iOS 15.7.1 Release Candidate Breaking Face ID for Some iPhone Users
 
Last edited:

beerseagulls

macrumors 6502a
Aug 18, 2021
753
589
That's because Touch ID > Face ID

:p

agreed... I still have to wear N95 respirators all day long for work and business travel... while my iPhone 13 Pro and 14 Pro Max are okay with my face being covered, I still think Touch ID is much easier. My spare phone(Android) has the fingerprint reader on the power button on the right side and it's so much easier in some ways.
 

jezbd1997

macrumors 6502a
Jul 8, 2015
866
1,170
Melbourne - Australia
Oh man, at least the iPhone 14 Pro/Pro Max is not affected. It's best to upgrade to iOS 16. There is a reason why apple tells the consumers to update your device to the latest software.
got nothing to do with it. they broke something in an update that’s only purpose was security/bug fixes.
i am staying on ios 15 until i can be sure 16 is stable. it’s been nothing but horrible from what i’ve heard from most people
 

TheDailyApple

macrumors 6502a
May 30, 2019
590
2,614
got nothing to do with it. they broke something in an update that’s only purpose was security/bug fixes.
i am staying on ios 15 until i can be sure 16 is stable. it’s been nothing but horrible from what i’ve heard from most people
Most of the bugs I’ve heard about affect iPhone 14 models, which ship with iOS 16. It’s been remarkably stable on my 12 mini. More stable than any iOS I’ve used since 12, in fact.

If all the issues people discuss are more than just iPhone 14 issue + the typical minority with bugs posting while those without problems have no reason to post, then I guess that means I really lucked out.
 

varsity

macrumors member
Jul 7, 2010
33
92
::Siri:: Hello peasant. You've been randomly selected for your phone to stop working outside of warranty. For full access to all of the iOS features you are required to purchase a New iPhone.
 
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