Well it wasn’t until recently that I was told on this forum that it was fully functional - that’s why I attempted to use it again. Of course, that wasn’t the case. If I wasn’t misled in this way there would be nothing to complain about. If it gets on the forums nerves then the forum should not be misrepresenting the state of the software to those who have to use it.
I do not do OTA updates nor should I be forced to
Apple Devices is absolutely intended to update or restore iOS devices (please read the previously linked support documents) That said, it is unusably broken and either fails to start the process at all, like it did today, or if it does start the process it bricks your phone and leaves it in a state of disrepair. This has been the totality of my experience with the software despite recent claims here that these issues are a product of my imagination.