And if you think Orange's customer service is bad, 3 has all Indian call centres, with the aim to sell sell sell. I tried for months to terminate my 30 day rolling mi-fi contract, i was lied to on every call i had to go to a 3 store to get the store manager to try for me, even he had to speak to the Indian call centre who tried to sell him products! Once the contract was eventually terminated i got a final bill, which i paid, then i got two more letters stating i hadn't paid and nasty phone calls from debt agencies who took my details 3 times to pay it.
I will NEVER go near three again!
+1 on that...!!!
When I was on Three (all them years ago), when I terminted my contract, the amount of times I was told, 'Yep, next month will be your final bill' was ridiculous...!!
.....I think I must've received more than 4 'final bills'..!!!! Never again.....!!