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iOS 9.3.2 Bricking Some 9.7-inch iPad Pro Devices With 'Error 56' Message [Updated]
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This. How many different Laptops, iPhones, iPads and iPods, Watches, and Set Top Boxes now have to be supported by every update? How many different Internet and social media platforms exist for users to go out and shout to the heavens? Used to be the only real outlets were either Apple telephone support or Apple's support forums. I'm sure Apple is every bit as good as they have always been.
But at the same time, given all that, they actually need to be better than they have ever been. There is a lot more at stake for them than at any other time in their history, so they need to get it right.
I'll be waiting to update our 4 iPads, 2 iPhones, 2
Watches, rMB, MBA, Mac Mini, 2 TV4's, and TV3 for another week or so, to see if anything else turns up.
I see lots of issues with Microsoft updates at the company I work for and we have to make sure we test each one throughly so it doesn't screw our systems up. You are right in one point, they are always getting thoroughly updated to fix the bugs that the new patches introduced. They patch their software almost as often as Java is updated. I've never seen Microsoft listen to feedback.
As far as the Apple Music I listen to it all the time and never have 1-2 second load times they are always instantaneous. Most people I see love Apple Music but it seems you are just hear to bash Apple so it is to be expected.
I use Apple Music and Sirius XM and the both perform about the same. Don't have any use for Spotify since I have Apple Music and Sirius XM.
I agree that's a shame for Apple but there is the public beta which on my iPhone 6 was OK and this version was just a +1 in the version number so definitely nothing brand new and therefore I'm surprised that neither the developers nor the beta testers found that issue... Or faced that one... So definitely yes shame on Apple as this should not happens (only happens in latest releases...) and I'm awaiting that they come back to correct quality... (Just for info I'm on the public beta and I never had any issue on my iPhone, ipad mini2 and ipad 3)... So from my point of view the public beta is more stable
This problem should not have happened. Preventing problems like this is precisely what automated testing is good at. Apple should have one of every single model of hardware, with every single revision of every single part, all connected to power, and before they release, they should kick off a massive install job that updates the software on every single one of them, and if any of them fail to boot, the release doesn't ship. Each device, assuming it boots, should then run through a pile of automated tests (unit tests, UI tests, etc.) to ensure that things are reasonably sane.
Apple's biggest problem with OS releases has always been an unwillingness to spend the time to make automated testing a top priority. Their idea of QA testing seems to be that they hire new college grads as QA engineers with the assumption that if they work out, they'll move them up to engineering work. Unfortunately, most colleges teach very little about unit testing or QA testing (if anything). That this approach works at all is a miracle. That it doesn't work as well as it should is unsurprising.
Now to be fair, they've gotten better about this, and a few of their QA positions actually call for a few years' experience now. But the same corporate culture almost certainly still exists, which means you can bet that testing is still not as high a priority as it should be.
Apple's other big problem should be obvious to anybody who has ever filed bugs against any version of iOS or OS X: Apple gets more new bugs than they can ever hope to fix. As a result, some bugs that affect only a few users get punted for years until a feature gets dropped, and then get closed as "not to be fixed". If you've never experienced that, it just means you haven't been a developer long enough (or all your bugs get closed as dups).
Here's why that's a problem: In 2003, Apple sold about 3 million Macs. There are currently over a billion iOS devices in active use. So a bug that affected 100 users in 2003 would probably affect on the order of 10,000 users today. Suddenly, even those rare bugs are important, and without Apple seriously stepping up its testing game, these stories are just going to become more and more frequent.
Excellent checklist for quality control purposes. Perhaps we should send this list to the iOS development team.
Yeah, not believing this at all lol
That's why they have to go for hardware and feature parity as much as it is possible, because it is starting to look like android fragmentation. 2 iPhones, 3 iPads that only differ by storage amount and ****ing screen size.
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Me neither. Very stupid BS he wrote.
Seriously dude??
Again if you use your device, it includes laptop ipad and anything else you need for work or production, NEVER update day 1!! Or in your case... Update only if it is critical and there is a way to recover...
I don't believe in your stuff btw but this is again a good moment to remind people to not update day one of their device is required for production or exam... One day or week extra will not kill you and you will be fine...
It affected my iPad Pro 9.7". Plugging it in to iTunes and updating it manually didn't seem to do the trick.
My Smart Keyboard seems to be defective, as I've gotten the "unauthorized accessory" warning and noticed battery drain lately. So I guess I'm making a trip to the Genius Bar regardless.
Plugging it in to iTunes and updating it manually didn't seem to do the trick.My Smart Keyboard seems to be defective, as I've gotten the "unauthorized accessory" warning and noticed battery drain lately. So I guess I'm making a trip to the Genius Bar regardless.
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funny how new Android and Windows updates are more stable than anything Apple is putting out
Yeah, stuff can get added between beta and release, but this is still a pretty major issue when it happens on such a scale. Quality control should be a major part of development, including both manual and automated testing, with a number of "gateways" to pass before a release is authorised. You can bet that the support guys are cursing the dev teams at the moment, and probably so are accounts and marketing.
Why the heck aren't they pulling the update. It is still there for me.
Mine got bricked. I initiated the update same as any other, over wi-fi, not plugged into iTunes. Got the message to plug in which was odd, "what if I didn't have iTunes?" I asked. Tried to install update there, then tried to restore. Then made an appointment at my Apple Store (two days cause you can't get same day appointments anymore, Apple is too popular now), then cleaned up and drove over. Waited 2 hours cause no appt, Genius tells me "It's not the download, it's the way things move around during the update, sometimes a file gets misplaced and this happens... but I haven't seen an iPad Pro 9.7 in here for repairs before." He couldn't get the update or restore to stick, "We're gonna have to order a new one since we don't have any in stock. Should be 3-5 days. You'll have to come back and make the exchange at that time."
I'll definitely wait for the iPad Pro update. For iPhone and Mac everything went good, though.
From all these news it seems that something is surely wrong with Apple quality control... However, since I'm a rational guy, I ask: is there some data supporting this? I mean, some "issues/updated devices" ratio for Apple with respect to Android, Windows Phone,...?
EDIT: I'm not underestimating the problems, of course. I just would like to understand whether it is an Apple issue or a more general industry problem, given by intrinsic limits in present day software development and bug testing in connection with the enormous number of devices potentially affected...
From all these news it seems that something is surely wrong with Apple quality control... However, since I'm a rational guy, I ask: is there some data supporting this? I mean, some "issues/updated devices" ratio for Apple with respect to Android, Windows Phone,...?
EDIT: I'm not underestimating the problems, of course. I just would like to understand whether it is an Apple issue or a more general industry problem, given by intrinsic limits in present day software development and bug testing in connection with the enormous number of devices potentially affected...
Mine is fine.
Bought a 9" Pro yesterday, updated it this morning, updated without issues exactly as it's supposed to.
Bought a 9" Pro yesterday, updated it this morning, updated without issues exactly as it's supposed to.
It's an iPad, not an enterprise server. Given its an apple product , and they know the hardware 100% , the average user expects and trusts that an update will be successful on a consumer device.
You buy apple products just to avoid this crap at a consumer level, it just works.
These issues used to be isolated to Windows.