iPad Pro iPad (2016 Pro WiFi mode) battery drain even when the screen is off/idle/standby

jozefd14

macrumors newbie
Original poster
Apr 25, 2019
4
0
Las Vegas, NV
I have not had any problems with my iPad Pro 9.7 inch WiFi only version until upgrading to iOS 12. I’ve noticed that even when my iPad is not in use, WiFi/Bluetooth turned off, screen is off, background app refresh off, “listen to hey Siri off” , the battery STILL GRADUALLY drains. As you can see in the battery health graph screenshots, even when there is no app activity, the battery still drains.


I’ve already had an Apple Advisor on the phone and they ran a diagnostic and the only conclusion they have come up with is that the battery itself is in good condition. Only down to 97% battery health and around 400 charge cycles. Before when i fully charge my iPad and not use it for a couple of days of the same week I had fully charged it, the battery would still be either 100% or 98%. Very small/minimal battery drain.


But now when I fully charge my iPad in the morning, take it off the charger, and when I come home from work after a 10 hr shift, the battery drops to 88%. Like this is very unacceptable. It has come to the point where I am charging my iPad at least 3-4x in the same week! And when I start resuming to use my iPad, after a 3-4 minutes of browsing, the battery drains 5% that quickly! It’s so hard not to conclude as a consumer that Apple is trying to force me to upgrade to the newer iPad models.


My mom got the 2018 regular iPad 9.7 inch model and her battery is amazing. It does not drain whatsoever when she is not using it at all. The battery graph is at a plateau when it is not in use which makes sense. Is anyone else experiencing this problem I am experiencing?


I have also factory reset my iPad via on the device itself and through iTunes and it has not fixed the issue. Whenever I did both of those factory resets, I did not restore my iPad via iCloud or iTunes backup. Just recently I even did a DFU mode reset and the problem still persists.

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mike268

macrumors newbie
Aug 9, 2009
2
1
I have the exact same problem with my iPad Pro 9.7". I brought it into a genius bar and stumped them. From reading some other posts about other models with battery drain it sounds like it might be iOS 12, or specifically iOS 12.2. Hopefully the next software update fixes this issue as it makes the iPad useless.
 
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jozefd14

macrumors newbie
Original poster
Apr 25, 2019
4
0
Las Vegas, NV
I have the exact same problem with my iPad Pro 9.7". I brought it into a genius bar and stumped them. From reading some other posts about other models with battery drain it sounds like it might be iOS 12, or specifically iOS 12.2. Hopefully the next software update fixes this issue as it makes the iPad useless.

I’m so glad I’m not the only one experiencing this. I may go to my local apple store and have them stumped too. I was hoping that over the phone when I was talking to the apple advisor was that they would get extra information from the software side of the iPad. I genuinely feel like this a big only existing on the 9.7 inch.
[doublepost=1556244060][/doublepost]
Don’t you need your device to be plugged in?

From what I know, I think I don’t need my iPad plugged in for “listen to hey Siri” to work
 

aakshey

macrumors 68020
Jun 13, 2016
2,302
956
Apple’s battery diagnostic for iPad is very inaccurate. Try Coconut Battery.

Might be a software issue. But after 400 cycles and several months of use, I’m inclined to believe it’s hardware. All modern Apple batteries degrade in a matter of months.
 

Gravydog316

macrumors 6502
May 17, 2016
424
155
Canada
Sounds like an iOS buggy bug
[doublepost=1556276392][/doublepost]
I’m so glad I’m not the only one experiencing this. I may go to my local apple store and have them stumped too. I was hoping that over the phone when I was talking to the apple advisor was that they would get extra information from the software side of the iPad. I genuinely feel like this a big only existing on the 9.7 inch.
[doublepost=1556244060][/doublepost]

From what I know, I think I don’t need my iPad plugged in for “listen to hey Siri” to work
The older iPads you do need plugged in;
the new ones don't need to be plugged for Hey Siri to work
[doublepost=1556276425][/doublepost]
Don’t you need your device to be plugged in?
Not the new iPads;
(the old ones, yes)
 

jozefd14

macrumors newbie
Original poster
Apr 25, 2019
4
0
Las Vegas, NV
Apple’s battery diagnostic for iPad is very inaccurate. Try Coconut Battery.

Might be a software issue. But after 400 cycles and several months of use, I’m inclined to believe it’s hardware. All modern Apple batteries degrade in a matter of months.

Here’s the thing: My iPad Pro 9.7 inch battery is at 97-96% battery capacity. It hasn’t degraded that bad to the point that I shouldn’t be experiencing this bad of a battery drain on idle/standby.
 

aakshey

macrumors 68020
Jun 13, 2016
2,302
956
Here’s the thing: My iPad Pro 9.7 inch battery is at 97-96% battery capacity. It hasn’t degraded that bad to the point that I shouldn’t be experiencing this bad of a battery drain on idle/standby.

Your real battery health may not even be 80% and Apple’s diagnostic could still show 95%+. Has happened to me in the past.
 
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