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Fantastic, I think it's great Apple let's their customers know if they've been duped by these shoddy third-party repair shops who told them "you're getting genuine Apple parts" only to get cheap crap instead.

Still defies all logic and rational thought that people who buy a multi-thousand dollar product would go cheap on repairing it or maintaining it!

Even if you get a genuine Apple part. It’ll Morse than likely still show this, for the reason they can’t calibrate it to the motherboard.
 



Apple's support document warns of the dangers of getting a repair from a non-certified technician using a non-genuine repair part. Parts not provided by Apple could result in degraded multi-touch performance, broken True Tone functionality, unintentional battery drain, incorrect color correction, non-uniform brightness, and more.


What's so dangerous .....:rolleyes:
 
I was going to have a non-Apple tech install a new battery in my 2 1/2 year old iPhone 7 Plus but they said the new battery is non-oem and will show 97% capacity. Right now I have 90% with the original. They said to wait until it says 80%.

Too bad Apple doesn't allow 3rd parties to have access to OEM parts. Especially on older devices.
 
Could you imagine the number of cars on the road that might pop up with the message, "Unable to verify this BMW has genuine BMW brake pads". That would make a lot of bottoms tight.

I'm okay with a third-party brake pad. In fact, I expect it in a used car. In constrast, I think a third party iPhone screen is pretty sketchy. How would you feel if you got a pop up message saying "Unable to verify this BMW has a genuine BMW ENGINE"?
 
This irritates me. Apple needs to stop their BS, and let the consumers do whatever they want with the phones we OWN. They’re not verifying anything for our safety, just wanting to control the repair game as well.

It has nothing to do with that I bought a second hand iPhone and didn’t know the screen was from one of those stupid repair shops and it stopped working. Apple is stopping this practice. This is great news! Stop living in little bubble just because you can’t think of reasons why this is needed doesn’t mean huge numbers of users will benefit - usually poorer users who can’t afford to buy a €1179 iPhone and have to get second hand old models, but are being ripped off. Good on Apple! More of this!!!
 
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I don’t understand the need to lie to users. If you are not actually verifying that it is a genuine Apple battery, then say what you are really verifying.

Because they can’t be 100% certain. Someone might use an apple display taken off another phone but they didn’t have the software to ‘calibrate’ it or whatever that software is doing. And so on.

The warning is likely there so that techs can not get slammed by what I saw over the summer. I was picking up some cables for the office and a kid had brought in his phone, I’m assuming cause he dropped it and the screen broke. Sounded like he was back to pick it up and the tech that came out with it was telling him that it wasn’t an apple display so he couldn’t use his apple care to fix it. If he wanted it replaced it was going to be like $200 and another hour for the repair to be done. The kid flipped out. If that warning had been there, the tech would have known to ask if it might have been repaired elsewhere, address the cost issue, perhaps even have the person wait while someone at least popped it up and looked.
 
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It has nothing to do with that I bought a second hand iPhone and didn’t know the screen was from one of those stupid repair shops and it stopped working. Apple is stopping this practice.
Actually this won’t stop that practice. But it might stop the downside of waiting an hour for what you thought was going to be a covered warranty repair only to find out it’s not. It will cost you and you have to wait another hour. You’d know the risk before you leave.
 
I don't understand why people are complaining about this. It's still letting you use the third party display that it detects. Only reason to care about this is if you get a repair done somewhere that claims to use genuine Apple parts but doesn't and in that case this warning is a good thing for consumers.
 
If my phone has a non-Apple battery that COULD report battery health Apple still won't show it? In the interest of safety wouldn't Apple WANT us to know how the battery is doing?
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Apple don’t want people to mess up with their hardware and then blame Apple about poor user experience and reliability.

They had no problem releasing iOS with know security holes in it last week. :)
 
A lot of customers are getting "scammed" by extra warranties sold at retailers that do not specifically mention that they are not using original parts.

And of course, because these retailers are getting a ton of money from the extra warranties sold, they pressure the customer to get it instead of a glass protector + case.

Hopefully this will force them to be more thoughtful about what they tell and sell to their customers.
 
Now that Apple is becoming more open with non authorized repairs it's important to let possible consumers of second hand devices know what they're buying. If I take my XS Max to Buddy's tree service and phone repair to replace the cracked screen I know it's not genuine Apple repair so IDC about the notification. Now if I try to sell it to someone for $700 saying it's "like new" forgetting to mention that the screen isn't original it might be a problem. That guy will be posting on here about how Apple displays are crap and he's going to get a Note 10.
 
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This irritates me. Apple needs to stop their BS, and let the consumers do whatever they want with the phones we OWN. They’re not verifying anything for our safety, just wanting to control the repair game as well.

It's not as simple as that. Apple is not stopping you from attempting your own repairs. But they need to cover their own butts. If your phone stops working after your self-repair, and you take it to Apple for a repair, who should be on the hook for the costs? Anything they can do to inform and guide the process helps to manage these costs for everyone involved. Likely these types of changes are rooted in abuse of the repair programs, raising the cost for everyone, even those that never need a repair.
 
Why? If I buy a phone on eBay, or get my repairs done at an independent shop, I would want to know that there are non-genuine Apple parts. So what if this serves Apple-- it also serves me, as a consumer.
i dont understand this logic. Ebay maybe, but If you get your phone repaired anywhere BUT apple, its not going to be a genuine part....

also, acording to the article, its only going to show the message for 4 days on screen, then 15 days in settings. whats preventing a seller from just waiting 15 days to sell the phone? Apple shouldn't have to force feed its consumers information they are too ignorant to figure out. Buying phones off ebay is a risk regardless of how many pop ups apple throws at you.
 
If my phone has a non-Apple battery that COULD report battery health Apple still won't show it? In the interest of safety wouldn't Apple WANT us to know how the battery is doing?
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They had no problem releasing iOS with know security holes in it last week. :)
What does this have to do with repairs using non Apple components?
 
I'm okay with a third-party brake pad. In fact, I expect it in a used car. In constrast, I think a third party iPhone screen is pretty sketchy. How would you feel if you got a pop up message saying "Unable to verify this BMW has a genuine BMW ENGINE"?
Engine failure definitely annoying, (and very expensive), brake failure would be more frightening to me.
It think people put the importance of their phones far too high up in the hierarchy of what's important.

Whilst it's probably a good measure, this is Apple being deliberately hostile to 3rd party suppliers/repairers rather than some selfless act of goodness to their customers.
 
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