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iPhone 11 and 11 Pro Will Show Warning if Non-Genuine Apple Display is Used for Repairs
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Nope. I checked the software and there is no “calibration” nor ”verification”. It just sets a setting. I hacked it and can do the same, but I won’t share it with anyone since I’m using a flaw in the software.
I’m not sure for why there’s a lot of hate here, this makes complete sense. iPhones that have been repaired with third party displays usually look like hot garbage,l this just lets you know what you’re getting while removing any guesswork.
Buying a used iPhone and the screen looks off, go to settings and display.
Buying a used iPhone and the screen looks off, go to settings and display.
Yes it is. Have verified this by swapping displays and batteries from two brand new devices. They get married upon calibration (if you are certified by Apple to do the repair) and if you can't calibrate you can't marry the new part and then you get this message regardless of what part was used
if it looks like a pile of **** and you go to settings - aw... wonderful I got the genuine **** - does it makes it better?
if it looks like **** then it does not matter if it's genuine - better replace ( if needed again or find a more reputable repairmen or do not accept repair -- the choice is voted by your valet)
it's a fallacy of absolutes - real-life is somewhere in-between. Apple is a corporation that does it's best to "create value to shareholders" and if that takes to kill a small business "competing" to the grand scheme of things - they will not blink to do so.
The interests of consumer most definitely are not aligned with that of big corp.
if you play and pay by Apple rules then you are the good boy entitled to QRcode scan the part id /serials into the Apple service system.
and the part ... "just works".
IMHO - it's called - "lock the market". The mythos of calibration by certification is the stepping stone down the slippery slope.
At least with battery pairing you can get third party software to do it; as well as performa many of the diagnostic tests and read codes. I've regularly repalced a battery and paired it w/o a visit to my dealer.
No not really. This is good if people decide to sell their repaired phone. Imagine buying a second hand iPhone and the seller telling you that the display if repaired at Apple and then you break it and go to Apple and they be like "this isn't an original display".
Since the phone is still working, this message shouldn't annoy people. But if Apple was serious abour repair, they'd sell their parts to non-apple repair centers.
actually they do / can. A lot of places sell plastic junk screens. They don't pass them off as high quality screens, but they also don't tell you that they are plastic cheap screens.
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they are
The only folks that are “concerned” about this are those that use non-authorized parts to fix OTHER people’s phones. They know the non-technical person that gets the repaired device may complain, forcing them to use more expensive parts.
I'm actually amazed by the support you all are giving apple on this.
I have always bought my phones from Apple, and then pass it on to family when I get a new device, so I don't have experience buying from 3rd party. If all of this is to reduce the shady deals with funky phones, why not just buy from Apple?
The gripe I have about this is having my phone tell me that I did an unauthorized repair... I have changed the display on my phone before, and if I had an option to buy the display from Apple, I would have, but my only options have been to send my phone in which takes over a week to get back. When I took it to local authorized repair shop, a same day swap ended up turning into a week long repair anyway.
I have always bought my phones from Apple, and then pass it on to family when I get a new device, so I don't have experience buying from 3rd party. If all of this is to reduce the shady deals with funky phones, why not just buy from Apple?
The gripe I have about this is having my phone tell me that I did an unauthorized repair... I have changed the display on my phone before, and if I had an option to buy the display from Apple, I would have, but my only options have been to send my phone in which takes over a week to get back. When I took it to local authorized repair shop, a same day swap ended up turning into a week long repair anyway.
No. Apple didn’t pay for it at a cost of £800. YOU might have paid that but they most certainly did not. Couldn’t say if the OPs post it true or not but having a goal and reaching it are not the same.
That’s a false equivalence. Also something having an Apple logo on it may mean it costs a lot. Doesn’t mean it’s worth a lot. The margin applied takes it from one to the other.
More false equivalence. How does a part being none genuine mean it’s not like, (or even better than), new?
Yes. Quite obviously. My point was that they repaired the device free of charge when they could have charged me £800. So not quite in keeping with the popular idea that Apple are in the business of ripping people off whenever convenient.
repair under Apple program is free, because bad design in first instance, nothing special about it
What program? I don’t have Apple Care if that’s what you mean. The fault had nothing to do with any repair or recall programs.
it may be a small matter of you screaming to Apple rep incoherently -- they do have "allowance budget" for such cases.
A huge part of this has to do with customer satisfaction ratings ( generic and/or with the particular venue you got the deal at) - not that I will turn down such a freebee myself.
It still may have been a repair program that got you the benefit. Just that was not advertised - kindof internal ....
No. None of the above. I was perfectly calm and polite, and the fault was most definitely not part of any repair programme. But I'm glad you were there
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In theory a non genuine display could be better but that's not the common scenario. The fact is many are worse. What Apple is doing is informing consumers of repair shops and buyers of secondhand iPhones that a non genuine display was installed. At that point they can look at the display and judge for themselves if it's acceptable. They won't be under some false impression that it's an Apple display. Apple isn't blocking the install or use of the display regardless of it's quality. You're free to install whatever display you choose on your phone.
I was against the wording of the message with the battery health app. If you take a battery from a brand new phone that was never opened and put it in yours, it posts the warning message, with the word service - which I think is inaccurate. It says that even if the battery could be new and OEM.
With screens, I understand this more and think it's less deserving of pitchforks, by far. It is very common for screens to be refurbished, so simply reading the screen firmware and confirming it's an OEM is not good enough to determine if all the screen's parts are genuine. Screen refurbishing became far more commonplace after supply chain crackdowns in 2015 that skyrocketed the cost of replacement parts - and sometimes, tha refurbishing is done in a piss-poor manner. Even if the phone were reading the dsplay and saw it was a genuine Apple display, it could be a refurb - so if the software in the phone is checking to see if the screen is an Apple screen, it could be an Apple screen that someone else poorly refurbished. The serialization is the only way to tell if it has been changed out for a refurb.
However, the counter argument against this would be that I could refurbish the original screen and the software in the phone would never know - because the serial hasn't changed! I could do a glass only repair get fingerprints in it, scratch the layers, put a terrible piece of glass on top, and this software would still think I had a "genuine" screen in there. I could have my screen fixed at a chop shop with 1 star reviews that does garbage work, have it done like crap, and sell the phone - and claim it has an authentic screen, because the software would be none the wiser! However, this is really an edge case - few if any shops do screen refurbishing in house, and the few that do aren't doing it while the customer waits. They do it on the back office, and then have a less skilled worker swap the fully refurbished part into a customer's phone in 7 minutes.
So, I think this will hurt the refurbishing market if they are not honest with their customers. However, people who do screen refurbishing in-house, while the customer waits(terrible business model IMO but it can work), will be able to boast that they are using genuine Apple parts even if the glass is not the same - and the phone will be NONE THE WISER!
I was more against this with batteries because no one was going around and refurbishing batteries, unraveling them and putting original cells in the old wrapping with the same firmware. It's just too cheap an item to even bother with. With screens, it is, so I understand the idea more in theory - in practice, it is not foolproof though.
With screens, I understand this more and think it's less deserving of pitchforks, by far. It is very common for screens to be refurbished, so simply reading the screen firmware and confirming it's an OEM is not good enough to determine if all the screen's parts are genuine. Screen refurbishing became far more commonplace after supply chain crackdowns in 2015 that skyrocketed the cost of replacement parts - and sometimes, tha refurbishing is done in a piss-poor manner. Even if the phone were reading the dsplay and saw it was a genuine Apple display, it could be a refurb - so if the software in the phone is checking to see if the screen is an Apple screen, it could be an Apple screen that someone else poorly refurbished. The serialization is the only way to tell if it has been changed out for a refurb.
However, the counter argument against this would be that I could refurbish the original screen and the software in the phone would never know - because the serial hasn't changed! I could do a glass only repair get fingerprints in it, scratch the layers, put a terrible piece of glass on top, and this software would still think I had a "genuine" screen in there. I could have my screen fixed at a chop shop with 1 star reviews that does garbage work, have it done like crap, and sell the phone - and claim it has an authentic screen, because the software would be none the wiser! However, this is really an edge case - few if any shops do screen refurbishing in house, and the few that do aren't doing it while the customer waits. They do it on the back office, and then have a less skilled worker swap the fully refurbished part into a customer's phone in 7 minutes.
So, I think this will hurt the refurbishing market if they are not honest with their customers. However, people who do screen refurbishing in-house, while the customer waits(terrible business model IMO but it can work), will be able to boast that they are using genuine Apple parts even if the glass is not the same - and the phone will be NONE THE WISER!
I was more against this with batteries because no one was going around and refurbishing batteries, unraveling them and putting original cells in the old wrapping with the same firmware. It's just too cheap an item to even bother with. With screens, it is, so I understand the idea more in theory - in practice, it is not foolproof though.
Nothing is foolproof. I'd be willing to bet that there's a way to trick the OS into thinking the original screen is still in place. With the battery they just kept the old circuit that came with it. It's just a small measure meant to protect consumers from unscrupulous repair shops and private sellers.
Edit: Nice to see you here on the forums!
This is pretty much like how the US operates with buying prescription drugs now a days. Buy insurance and pay a few hundred dollars a month on insurance so you can save money on your prescription drugs Pay more, spend more so you can supposedly save some money. In Asia all prescription drugs are cheaper without insurance and the same goes for smartphone screens. I would not be happy if I had to buy my car battery from Mercedes, Audi, BMW or Porsche when I could but one outside for less.
Good article below on this battery and screen issue thing.
www.forbes.com
Pay more, spend more so you can supposedly save some money. In Asia all prescription drugs are cheaper without insurance and the same goes for smartphone screens. I would not be happy if I had to buy my car battery from Mercedes, Audi, BMW or Porsche when I could but one outside for less.Good article below on this battery and screen issue thing.
Apple Announces Display Repair Warnings For New iPhones
Apple has issued a warning which will affect millions of new iPhone owners...
www.forbes.com