Yes I am on hold. When I completed order the app said it needed my payment info? I thought that was I in the preapproval I did two days ago? anyway it was already 8 minutes past when I got in. I did the payment stuff and then it said done and shipping on September 27-October 1. Now been on hold for 20 minutes. I suppose this is gonna go later probably has to to get reapproval from my credit card or something what a screw up not a happy camper. I am starting to think Apple can never get this right. I missed 2 years ago since it took 10 minutes for me to get on my location in central Illinois. Most years have been ok on the iUP but now this is two bad experiences. Maybe its time to not do this next year I am thinking...