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So which iPhone did you buy?

  • iPhone 11 Product Red

    Votes: 19 1.5%
  • iPhone 11 Purple

    Votes: 10 0.8%
  • iPhone 11 Yellow

    Votes: 2 0.2%
  • iPhone 11 Green

    Votes: 10 0.8%
  • iPhone 11 Black

    Votes: 28 2.2%
  • iPhone 11 White

    Votes: 17 1.3%
  • iPhone 11 Pro Midnight Green

    Votes: 161 12.7%
  • iPhone 11 Pro Space Grey

    Votes: 144 11.3%
  • iPhone 11 Pro Silver

    Votes: 39 3.1%
  • iPhone 11 Pro Gold

    Votes: 22 1.7%
  • iPhone 11 Pro Max Midnight Green

    Votes: 375 29.5%
  • iPhone 11 Pro Max Space Grey

    Votes: 244 19.2%
  • iPhone 11 Pro Max Silver

    Votes: 81 6.4%
  • iPhone 11 Pro Max Gold

    Votes: 46 3.6%
  • I didn't partake in the festivities of buying a new iPhone

    Votes: 37 2.9%
  • I'm Tim Cook

    Votes: 36 2.8%

  • Total voters
    1,271
I’m in the 10/1 - 10/4 window and my order just got changed to preparing to ship, for anyone else that’s here, hopefully, it’s good news😉

I’m also in the 10/1 - 10/4 window. My order changed to "preparing to ship" last night, and this morning it changed to "shipped" saying I'm supposed to get it 10/2... Hopefully, it'll be here before then. On the UPS end, there is not much information yet.


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Space Gray Pro Max 64gb. Got a tracking number now and it’s saying it will be delivered on 10/2. Hopefully they push yours up sooner! My leather case is impatiently waiting haha
Thanks. Glad you are getting yours sooner, I'm keeping hope that mine will move up I wish I could just forget about it for a while but it's like Christmas
 
Saw the 2 stores around me have a few as well mostly the Max in 256 and 512 no Midnight Green though.
This is the same thing I discovered Saturday when hunting since I got the dumb Delayed email for my launch day pickup. Mostly 256 512, and most of them SIM Free.
 
Picked my phone up last night. It ended up being delivered twice. The first time the package locker was empty. I spent a couple hours making room on my laptop to update the OS so I could run an iTunes backup to restore to the new phone. Didn't realize all you do is set them next to each other and it moves everything on its own when you start up the new phone. Part of me is thinking I should have gotten the max since the reduced width is noticeable, especially when you go into landscape mode and the screen is shorter. I think I'll get used to it though. I think they really need to go notchless moving forward though...
 
Got my IUP return kit, firm instructions to make sure SN on phone matches SN on return label. Return label has no SN. Called Apple, had to repeat the problem 3 times before they understood it. Endless wait, then the rep said I'm only returning one item so no need for a SN on the label but her supervisor said to verify the SN over the phone. No match. What?? Another endless wait, lots of back and forth, did I exchange the XS Max and get one with a different SN, no did not. Turned out the SN she read me was for my iPhone X, returned last year when I got the XS Max. Finally she said she found out that the box I was sent was connected with the correct SN for my XS Max. So I'm returning it in that box but gotta tell you, I won't rest easy until they verify that the return is complete. I've had fantastic luck with Apple senior advisors and upper management but some of the tier 1 folks could use more training.
This may be a general issue. I have two kits for two phones. One was swapped, one was not. Neither has an SN.
 
I’m in the 10/1 - 10/4 window and my order just got changed to preparing to ship, for anyone else that’s here, hopefully it’s good news😉

mine is 14-21 Oct. I hope it changes soon!


UPDATE: Just found the phone in the store. Placed an order for the pickup!
 
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Apple care question. So apparently I’m in the IUP now. I owned my X so I did the whole “preapproval” thing so my order would go through fast. Now I have a loan, ok, and I added Apple care+ But I saw a comment here somewhere that Apple care is included when you are on IUP. Can someone straighten this out for me? Did I have to buy it, is it included or what. I’m confused and calling Apple right now would probably be a bit unconvincing since they are so rattled LOL
 
Can you match the tracking number for the trade in kit with the new phone order.
How does one do that? Ref number is the same on both (my phone number). Both are on my account....

There is the Web order number, but I've already removed the two top pages. Didn't expect to need them and then was about to pack phones up and saw the boxes were the same except for RMA numbers and the like. Arg....
 
My kids phone, original date was Sept 27th - Oct4. Shipped, received a Sep 26th date, then it's hung up all weekend in customs in China, and only today stuck in Hong Kong. Apple says Monday Sep 30th. I'm HOPING this improves back to this week.
 
How does one do that? Ref number is the same on both (my phone number). Both are on my account....

There is the Web order number, but I've already removed the two top pages. Didn't expect to need them and then was about to pack phones up and saw the boxes were the same except for RMA numbers and the like. Arg....

Like when you look at your order online each phone should have the trade in kit under it with a tracking link. Can you match the tracking number on the box to the order online?
 
Like when you look at your order online each phone should have the trade in kit under it with a tracking link. Can you match the tracking number on the box to the order online?
No tracking for return kits, and that would only have the top label, in any case, which I've removed from each one. On phone with Apple, who first tells me it doesn't matter which one I use. Waiting for senior person to confirm.....

Edit: The web order number is on the final address label, also. You can match that up with your Apple order list and see which one is which. I gave up waiting and will use that to match the right phone to the right box. Yay!
 
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My sister finally opened her new phone. She has no idea how to use all the new features on the phone. Her old one was a 6. She is so funny as I tried to explain the Face ID and all. It is a big change for her. I think she will really like it when she gets used to it.
I'll be going from the 8+ to the 11 pro max ( when I get it) so it will be a change for me as well but I'm excited
 
Apple care question. So apparently I’m in the IUP now. I owned my X so I did the whole “preapproval” thing so my order would go through fast. Now I have a loan, ok, and I added Apple care+ But I saw a comment here somewhere that Apple care is included when you are on IUP. Can someone straighten this out for me? Did I have to buy it, is it included or what. I’m confused and calling Apple right now would probably be a bit unconvincing since they are so rattled LOL

It is included in the loan price. They have two options now though. AppleCare and AppleCare theft and loss, which is more expensive.
 
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So you couldn't get the 3% cash back because the Apple store did not have a Apple Pay NFC POS ?
No, I was able to get the 3%, the Apple Store finally figured it out on how to get the card to work but but Apple Card support was no help at all. No one could figure out why the card would not work but fortunately they were able to manually type in the account number.
 
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Apple care question. So apparently I’m in the IUP now. I owned my X so I did the whole “preapproval” thing so my order would go through fast. Now I have a loan, ok, and I added Apple care+ But I saw a comment here somewhere that Apple care is included when you are on IUP. Can someone straighten this out for me? Did I have to buy it, is it included or what. I’m confused and calling Apple right now would probably be a bit unconvincing since they are so rattled LOL

Regular Applecare is included. For ~$4 more a month you get theft and loss protection. Worth it to me.
 
No tracking for return kits, and that would only have the top label, in any case, which I've removed from each one. On phone with Apple, who first tells me it doesn't matter which one I use. Waiting for senior person to confirm.....

Edit: The web order number is on the final address label, also. You can match that up with your Apple order list and see which one is which. I gave up waiting and will use that to match the right phone to the right box. Yay!

I had tracking on mine so idk. But I only had one so it didn’t matter
 
No tracking for return kits, and that would only have the top label, in any case, which I've removed from each one. On phone with Apple, who first tells me it doesn't matter which one I use. Waiting for senior person to confirm.....

Edit: The web order number is on the final address label, also. You can match that up with your Apple order list and see which one is which. I gave up waiting and will use that to match the right phone to the right box. Yay!

I’m assuming if you buy say 2 phones on the same account and trade 2 phones in then when the phones arrive they will see both on the account and it won’t matter.
 
wonder if the 10/1-10/4 group will get it before the 10/1 date. Most seem to be saying they got a date of 10/2.
 
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