It is the size of your thumb that makes it not work. Can try all day with my thumb. Barely works. Just barely tapping with any other finger and it’s perfect.
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iPhone 12 iPhone 12 Mini not responding to touch correctly on lock screen (Partially FIXED)
- Thread starter MacBainNO
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The Pitaka case is extremely thin and leaves a lot of the body exposed so anybody testing with this would need to make sure they’re not touching the body somewhere. Maybe it’s thin enough to conduct as well? 🤷♂️
Regardless if the case (or not), it’s bugging out on me on the Lock Screen AND the app dock. Moving back and forth from the App Library and the Home Screen takes a couple of tries.
The Pitaka case is extremely thin and leaves a lot of the body exposed so anybody testing with this would need to make sure they’re not touching the body somewhere. Maybe it’s thin enough to conduct as well?
Don’t think this case is plastic , or rubber but a carbon type composite so likely conductive. Someone in the other thread has one and says it works with the screen protector.
Edit just read it’s aramid fibre not carbon fibre so shouldn’t be conductive.
Gotcha, that makes sense.
The problems seem to be somewhat mitigated once you get Face ID to unlock so I still wonder if it’s just keeping everything in a sleep state too aggressively (especially given how it killed Amazon music for me earlier).
Held the iPhone in the left hand using a glove, but didn't notice that I rested the iPhone on the finger on my right hand 😄, guess it's a conductivity issue after all.
hi there,
i just finish my chat with apple support team and seems they don't know for this issue
they only told me to try force restart but i already removed the screen protector
if any one of you gents could try to force restart his iPhone 12 mini and feedback us here if it works fine
thanks
i just finish my chat with apple support team and seems they don't know for this issue
they only told me to try force restart but i already removed the screen protector
if any one of you gents could try to force restart his iPhone 12 mini and feedback us here if it works fine
thanks
you cannot say that
from my point of view and experiance it works fine when you remove one of them ethier screen protector or the phone case
It’s the screen protector in combination with the case. If you remove the sp the case won’t cause any issues.
Yes, it works fine if you’re missing either the screen protector or case. But that shouldn’t be the case (pun intended!).
It actually still occurs for me when charging. Tried both laying flat while charging and holding while charging, torch button still barely unresponsive, but the camera seems a bit easier to press.
Same issue here. Got the 12 mini black 256gb model yesterday and installed a thin TORRAS Slim-Fit black silicone case that has the screen edges slightly exposed as well as an ESR Tempered Glass screen protector. I haven’t taken either the SP or case off because so far, although almost always I run into responsiveness issues especially on the Lock Screen, I find a work-around by trying to very sensitively touch various parts of the screen and push very slowly rather than as aggressively as I’m used to, and it almost always manages to bypass the problem.
I see from this thread that some suspect a hardware issue, software issue or both. I did reach out to Apple Support via chat and the agent said they were not aware of any official reports for this, I did ask them to pass it on as many have complained about this. Definitely an annoying issue but Apple tends to get to critical fixes ASAP, so hopefully soon the misery will cease.
I see from this thread that some suspect a hardware issue, software issue or both. I did reach out to Apple Support via chat and the agent said they were not aware of any official reports for this, I did ask them to pass it on as many have complained about this. Definitely an annoying issue but Apple tends to get to critical fixes ASAP, so hopefully soon the misery will cease.
As long as part of your hand is making contact with the frame or metal of the phone.