Here's my take on the fiasco.
I pre-ordered mine, and I have the 3G now. After the news broke about the reception problem, I was taken back. How could they not test it properly?
Steve's response was a joke and insulting.
2 co-workers got the phone early and they both instantly dropped when holding the phone 'naturally'. Hold in left hand, poke with right hand.
We also did the speed tests and the differences were staggering.
I was so insulted by Steve's response and the silence from Apple that I canceled my order. It was set to ship July 2, so I had time to cancel it. I wanted to send a msg to Apple and I hope others do/did the same.
If they can work out these bugs then I'll get it. After feeling how delicate the phone is (all glass), I will get a case. I've always used my current 3g in the 'nude', but the iPhone 4 is so small and fragile.
1) Steve, you should stop replying to emails like this. People are going to 'fake' the headers and start posting crazy crap (as if they could top you), and the bloggers are going to post it as "confirmed from steve" faster and faster due to competition. The mainstream media, desperate to compete will also start posting it 'faster' and 'fake' comments could have real repercussions. Your the 2nd biggest company in the world, so grow up a bit. Make a "Steve's mail bag" section on apple.com and post your replies there to email if you must.
2) My iPhone 3G is dead. It is soooo damn slow, it can't do anything. All the games are super slow and unplayable now. I'm sure when QA teams reported back, and the 3G team said "slow", you guys all smiled cuz it would force 3G to upgrade. Give us back 3.13 or let us turn off features in 4.0 to speed things up. My phone is useless and I'm paying $30/mo to ATT for it still.
An upgrade isn't supposed to kill my device.
3) What % of apps are 4.0 compliant? Everything I'm trying is opening and closing by itself unless it's updated. Facebook, Tpain, sure 25 of the big boys have updated, but what about the other 225 000? I'd wager a few thousand actually work? You better stop advertising 225 000 apps since less than 10% actually work. What about people who paid $ for apps, and now they aren't updated? There's no 3.1X compatibility mode?
4) Put your big boy pants on and admit there's a reception issue. The #1 theory so far seems to be the "missing coating". Cuz if tape and nail polish can make the antenna work, then it would make sense the coating is missing on the 1st batch. Plus there's videos going around about how some are not affected at all. I want to buy the iphone 4, so please let me know when the bad batches are 'done' and the factory is spitting out good phones?
My whole family is waiting to update so we can Face time (family is spread through out the US) and I promised my old parents we could do it now, and it is so disappointing. Since u got 30 billion in the bank, fix the first batch if needed. Even if u do a swap, u can just add the coating to the used ones and then have them ready for 'warranty' exchanges, or resale as refirbs. So it's not a total loss, perhaps $40/phone or none. And/or admit the problem and give out your 5 cent bumpers to everyone who is affected.
I hope u act fast, or this event will go down in history as the turning point for Android.