iPhone 4S Activation Problem

Discussion in 'iPhone' started by strausd, Oct 14, 2011.

  1. strausd macrumors 68030

    Joined:
    Jul 11, 2008
    Location:
    Texas
    #1
    Who else is having problems activating their phone?

    It is failing every time I try and I have tried about 10 times now.

    The error message is also very unclear. It says that the activation is till pending and that I will get an email when complete, but at the top of the phone it just says "could not activate iPhone." So did it completely fail or is it still pending?

    Anybody else having better luck?
     
  2. chaseardoin7 macrumors regular

    chaseardoin7

    Joined:
    Mar 7, 2007
    #2
    same here

    having same issues here. i'm just figuring that at&t's server's have crashed like always. are you trying to activate with at&t?
     
  3. Four oF NINE macrumors 68000

    Four oF NINE

    Joined:
    Sep 28, 2011
    Location:
    Hell's Kitchen
    #3
    This is maddening.. I tried to activate the phone as stand alone, got message it couldn't process, tried again, same message, recommended trying with iTunes..

    Dit the iTunes activation and received the following message:


    Your activation is still pending. You will receive an email notification once your activation is complete.
    We’re sorry. There was a problem connecting to the server. Please try again later.

    Unbelievable!.. I felt like I hit the slot machine jackpot when the phone was delivered, you know, the lights are flashing, the siren is screaming, but the damn thing isn't paying out!.. Like it's constipated or something.. In the meantime, the phone is bricked, and I can't even do anything else with it!
     
  4. funkeruski macrumors regular

    Joined:
    Apr 3, 2010
    #4
    Same issue here with AT&T. I'm throwing this damn 4s in the trash.
     
  5. robman8023 macrumors newbie

    Joined:
    Sep 14, 2007
    #5
    Same here

    Same message here, activation pending you'll get an email try again later.

    Is that not contradictory? I mean, it says it's pending AND try again. So which is it?
     
  6. ljmjag macrumors member

    Joined:
    Jul 1, 2005
    #6
    Same here. Glad it's not just me. I even tried swapping the sim from my iphone 4 which the 4s is upgrading from but that didn't work either.
     
  7. WizardHunt macrumors 68000

    WizardHunt

    Joined:
    May 11, 2007
    Location:
    Las Vegas, Nevada USA
    #7
    Temper temper. Are you serious? Chill out.
     
  8. wntrmt7 macrumors newbie

    Joined:
    Oct 14, 2011
    #8
    Am in the same boat....Sigh

    I sure would love to have a functioning $400 device....
     
  9. resmypc macrumors newbie

    Joined:
    Mar 9, 2010
    #9
    Ugh...

    I am so sad... Have both of my phones here next to each other... waiting...
     
  10. Stealthipad macrumors 68040

    Stealthipad

    Joined:
    Apr 30, 2010
    #10
    All the people who HAVE got their phone activated are now doing the iCloud backup and overloading the servers.

    This will go on for a while. It took me over 45 minutes to back up to the cloud the first time but after that it only takes seconds.

    Everyone will need to be patient
     
  11. borchard504 macrumors newbie

    Joined:
    Jul 26, 2009
    #11
    it's getting worse

    Tried 20 times to activate thru iTunes, only to get that pending message and we'll send you an email. Now, I can't even get a network connection to the activation screen! The store is giving us a network connection error message... Yikes
     
  12. AHDuke99 macrumors 68020

    AHDuke99

    Joined:
    Nov 14, 2002
    Location:
    Charleston, SC
    #12
    Mine says invalid on iTunes and cuts off. I guess I won't be using my 4S for now..
     
  13. kris1973, Oct 14, 2011
    Last edited: Oct 14, 2011

    kris1973 macrumors newbie

    Joined:
    Oct 14, 2011
    #13
    AT&T Customer Service couldn't help.

    I was on the phone with AT&T Customer Service. After 45 minutes trying various things, the representative indicated that even manually keying in my new iPhone4S ICCID (SIM Card) and IMEI numbers in her system, we couldn't get my new iPhone activated (purchased through Apple.com). She said it might take a couple of hours to possibly go through..... unfortunately, she can't change the ICCID and IMEI numbers back to my old iPhone3G.... so I'm without my cell phone for at least 2-3 hours. UGH!!! She indicated that I might need to try contacting Apple at: 1-800-myIphone.

    Of Note: to be fair, the customer rep tried to do everything she could. Due to these issues, I asked if she could waive the $18 activation fee... she said that the system wouldn't allow a waiver, but would allow her to give me an $18 courtesy credit.
     
  14. wntrmt7 macrumors newbie

    Joined:
    Oct 14, 2011
    #14
    Let's hope that bit about the email advising of activation is true.
     
  15. theangel macrumors newbie

    Joined:
    Oct 13, 2011
    #15
    also can't activate.

    Just recieved and have been trying for 20 minutes and I keep getting
    "Your iphone could not be activated because the activation server cannot be reached. Try connecting your iphone to iTunes to avtivate it, or try again in a couple of minutes.
    If this problem persists, contact Apple Support at blah blah..."

    on AT&T (of course)
    balls!
     
  16. J Griz 757 macrumors regular

    J Griz 757

    Joined:
    Dec 24, 2010
    #16
    Same thing for me here. Trying the iTunes route now...
     
  17. thedamner macrumors newbie

    Joined:
    Oct 14, 2011
    #17
    Same damn problem. Spent almost an hour on the phone with a Rep from AT&T and they didn't get me any further into the process. They simply suggested that I get a new SIM card, not that it will help.

    I've tried activating at least 20 times from both the phone itself over wireless and from my laptop in iTunes.

    I've restarted iTunes, rebooted my mac, and the phone numerous times. Still end up with the stupid message about getting an email.
     
  18. J Griz 757 macrumors regular

    J Griz 757

    Joined:
    Dec 24, 2010
    #18
    After my second try it semi activated (verified my number, and social), and now seems to be stuck on the "it may take up to 3 minutes to active your iPhone" message...
     
  19. f00f macrumors 65816

    Joined:
    Feb 18, 2009
    Location:
    New Yawk
    #19
    I've tried about 40 times over the past nearly 3 hours. Throwing in the towel for now.

    How they haven't learned to anticipate and deal with these iPhone launch demands and loads is a mystery.
     
  20. realchimera macrumors regular

    Joined:
    Aug 23, 2011
    Location:
    Boston
    #20
    I followed the instructions and activated my 4s without any problem
     
  21. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #21
    AT&T is really SLAMMED right now, try to be patient; it requires a little ALOHA SPIRIT right about now...:p
     
  22. wntrmt7 macrumors newbie

    Joined:
    Oct 14, 2011
    #22
    Whose activation server is it? Apple or ATT?
     
  23. kallyq macrumors regular

    Joined:
    Apr 12, 2010
    #23
    I'm having the same problem on ATT. Bummer! It will probably activate some time today :(
     
  24. 262Runnr macrumors regular

    262Runnr

    Joined:
    Jul 21, 2008
    Location:
    NC
    #24
    same activation problem here also....problem connecting with server. I imagine that it got to be completely overwhelmed right now...
     
  25. Alaerian Guest

    Alaerian

    Joined:
    Jan 6, 2005
    Location:
    A barstool, Innis & Gunn in hand
    #25
    Apparently the purchase of a new iPhone requires the user to give away or forget any semblance of patience. :rolleyes:
     

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