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Just asking a quick question, kinda unrelated, but doesn't deserve it's own topic. When you all order through Apple for AT&T, did AT&T register that you had used your upgrade?

Yes. I ordered from Apple on Friday and I just checked on the AT&T website and my eligibility was moved up from December 2011 to May 2013.
 
Processing, delivers Oct 14.

Order via Apple Store app at 1:30am PST Friday.
 

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I feel like I am being a paranoid freak, but I ordered my iPhone 4s from Sprint early Friday morning (4:30am), and I received the email confirmation with #. My order status is saying submitted instead of processing. I called Sprint, and the woman on the phone found my order, which she said is being processed. So nothing to worry about, right? Why am I still paranoid?! This is going to be a long week.
 
backordered!!??

I placed an order on at&t's website at 4:00am EST 10/7 (would have done it sooner, but the pre-order option wasn't available until then). I ordered 4 iPhones (with new lines of service) and they are all on back-order!? :mad:

See attachment screenshot...
 

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I placed an order on at&t's website at 4:00am EST 10/7 (would have done it sooner, but the pre-order option wasn't available until then). I ordered 4 iPhones (with new lines of service) and they are all on back-order!? :mad:

See attachment screenshot...

It's likely not on back order, but on hold because Apple doesn't want them shipped until they can be delivered on Friday.
 
Verizon - black 16gb - 4:45am c/t 10/07

We received your order and it is in process.
Expected Ship Date: 10/21/2011
 
I placed my order with AT&T on the phone Friday at 7:30am Eastern (I would have liked to place the order online with Apple but I need to get the phone shipped to an address different than the billing address). I have an order number, and I received the "confirm terms and conditions" email, which I did, but when I try to check my order status I see this error:

T9qW4.png


It's been well over 24 hours. I'm not sure what's wrong or what I should do :/
 
I placed my order with AT&T on the phone Friday at 7:30am Eastern (I would have liked to place the order online with Apple but I need to get the phone shipped to an address different than the billing address). I have an order number, and I received the "confirm terms and conditions" email, which I did, but when I try to check my order status I see this error:

Image

It's been well over 24 hours. I'm not sure what's wrong or what I should do :/

There are a couple different methods to seeing your order. Try using your phone number.
 
Do you have a 2 digit order number? I have two order numbers. The one on my receipt and the one in my email. The one in the email is like a 10 digit number, that one won't work. The one on my receipt from the store works.

No I have a 14 digit order number. I don't have a receipt from the store, because I ordered on the phone. This 14-digit number was read to me by the customer service rep on the phone and is in the terms & conditions e-mail.

Even if it was the wrong number, I should have been able to access my order through the other options. I guess I'll give AT&T a call tomorrow and straighten everything out.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

Ordered at apple.com 2am Friday morning first line emailed me a reservation? Other line never got anything and when I logged into apple there was nothing there so I gave up.

After I gave up on Apple 4:30am Friday morning I was able to order at att website with email confirmations.

Be careful I got the fraud call Friday afternoon from CC and made a mad dash for the phone lol just barely caught it and verified the charges :)

My status as of now Saturday afternoon is backordered at att website and my CC is temp authorized.

I oredered 2 white 16G 4GS I hope the whites aren't harder to get? Anyone with att in white have a shipping other than backordered?
 
the premiere order status check is down, so if you placed your order through there, you won't be able to get to it atm. The regular customer site won't work.

edit : just kidding. it's back up!
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

Mine is premiere because of my work FAN discount. I can't check it at premiere either? My email confirmations give links to premiere and it's down when I click the link. But when I log into regular att website I can see the orders there under order status.

Edit: hey same here the premiere link is now working :) except my premiere link redirects to that upgrader thing then asks for order # from the email.

My status still says "our order contains items that are not yet available for shipping. When the pre-ordered items are available, we'll process and then ship all items in your order at the same time"
 
Thought I'd chime in.

biv6ub.jpg


Here's my current order status; ordered at 3 AM CST (1 AM PST) on the morning of the 7th from AT&T. I think it's backordered for now, but will ship soon for arrival on the 14th.
 
I ordered from apple and now my status just changed to Preparing for Shipment.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

LagFighter said:
Thought I'd chime in.

biv6ub.jpg


Here's my current order status; ordered at 3 AM CST (1 AM PST) on the morning of the 7th from AT&T. I think it's backordered for now, but will ship soon for arrival on the 14th.

Yes seems the Apple order status is realtime. I forgot to mention when I called att yesterday and got $280 in compensation for my 2nd line costing so much I also asked about the order status. She told me the order was leaving the warehouse Friday (yesterday) but the shipper is closed over the weekend so I expect our order status to change Monday morning :)

The same happened last time I pre-ordered my 4G I actually got them a day early :)
 
I ordered from apple and now my status just changed to Preparing for Shipment.

Does anybody know if it matters what time yesterday you ordered through apple as long as you made the for the Deliver by oct 14th cutoff?

Mine has the oct 14th date but I'm worried since I ordered it later in the day right before it switched to 1-2 weeks that I won't receive it on launch?

Thoughts?
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)
are not yet available for shipping. When the pre-ordered items are available, we'll process and then ship all items in your order at the same time"

What stage is it at? Received, Pre-Order or Shipped? There should be a check mark by one of these.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

Um there is "status" section it just says "processing".

I think att will be ok and on time the system just doesn't update like apple?

The order does also have a note:

Note: Your item will be shipped on or after the estimated ship date provided when you placed your order.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8J2 Safari/6533.18.5)

Um there is "status" section it just says "processing".

I think att will be ok and on time the system just doesn't update like apple?

The order does also have a note:

Note: Your item will be shipped on or after the estimated ship date provided when you placed your order.

The three options I had listed earlier disappeared now and under Status it now says 'Pending'. Which probably means that you are ahead of me ;)
 
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