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I assumed that they were all on pallets until Louisville, so the scan is just the pallet getting scanned- it would be much more efficient than scanning each individual phone!

That could be true but again.. Are we sure they scanned each phone to know which is on which pallet lol..

Just talked with the same guy from UPS chat:

He told me my phone would be delivered today (yesterday) but just told me what he sees is that my phone hasn't made it to the U.S.

I then asked him where did he get the information yesterday that my phone would be delivered today (Wednesday) .. He said that is the information we had but apple updated us that all phones should be delivered by end of day on Friday...

Bigfoot, unicorns, ufos, and alien type stuff here guys...

----------

Oh great..

Arrival scan Incheon Korea @ 830pm.. Smh
 
Yeah I talked with UPS yesterday about my phone. They wanted to know the Shipper's name, and I'm like this is an iPhone that's getting shipped from somewhere in China, and you can't tell me anymore info that's on your website. Seriously, it looks like mine went back to the factory 2 days ago....or I could be reading it totally wrong??? Stupid riots...or maybe defective damaged goods? I dunno


ZhengZhou, China 09/23/2012 7:35 P.M. Arrival Scan
ZhengZhou, China 09/23/2012 11:00 A.M. Departure Scan
ZhengZhou, China 09/22/2012 12:08 P.M. Origin Scan
China 09/24/2012 3:05 P.M. Order Processed: Ready for UPS

Either way there's not ETA for mine right now. On the flip side my hubby's phone...

Chek Lap Kok, Hong Kong 09/26/2012 10:30 A.M. Arrival Scan

Scheduled to be delivered Monday 10/1....and his got sent out after mine.


Guess I can't cancel my phone???? I have no clue...:(
 
Off of Backorder

Ordered 2 iPhone 5 64gb blacks on Sept 14th from the ATT site @ 5:30 PM Eastern. Received the standard 14-21 business day email.

Both phones came off of backorder sometime last night. I have yet to receive any emails about shipping or anything else. Delivery will be to Austin, TX.
 
Yeah I talked with UPS yesterday about my phone. They wanted to know the Shipper's name, and I'm like this is an iPhone that's getting shipped from somewhere in China, and you can't tell me anymore info that's on your website. Seriously, it looks like mine went back to the factory 2 days ago....or I could be reading it totally wrong??? Stupid riots...or maybe defective damaged goods? I dunno


ZhengZhou, China 09/23/2012 7:35 P.M. Arrival Scan
ZhengZhou, China 09/23/2012 11:00 A.M. Departure Scan
ZhengZhou, China 09/22/2012 12:08 P.M. Origin Scan
China 09/24/2012 3:05 P.M. Order Processed: Ready for UPS

Either way there's not ETA for mine right now. On the flip side my hubby's phone...

Chek Lap Kok, Hong Kong 09/26/2012 10:30 A.M. Arrival Scan

Scheduled to be delivered Monday 10/1....and his got sent out after mine.


Guess I can't cancel my phone???? I have no clue...:(

They just removed my EOD of tomorrow. I have no clue what's going on and apple won't let me cancel. So I can get my phone in the store. :(
 
Mine is still in China...WTH MAN!!!!! It said yesterday it would be delivered tomorrow, now there's no ETA.


ZhengZhou, China 09/23/2012 7:35 P.M. Arrival Scan
09/23/2012 11:00 A.M. Departure Scan
ZhengZhou, China 09/22/2012 12:08 P.M. Origin Scan
China 09/24/2012 3:05 P.M. Order Processed: Ready for UPS

Yup 7:35 arrival ... Seems like all are in the same boat .... Maybe damaged but everyone that has the 7:35 has been waiting and waiting and waiting .... What's the chance ups or apple rewards us for waiting and waiting and waiting .... Correct NO CHANCE !!!!!
 
Yup 7:35 arrival ... Seems like all are in the same boat .... Maybe damaged but everyone that has the 7:35 has been waiting and waiting and waiting .... What's the chance ups or apple rewards us for waiting and waiting and waiting .... Correct NO CHANCE !!!!!

Please they both are playing dumb....apple says they can't do anything until after 9/28 if my phone remains in ZhengZhou and UPS says 'everything is fine you'll get it monday the latest" like really?

so frustrated. My husband got his yesterday and I ordered literally two minutes after him at 7am EST

so those two minutes of my time cost me an extra what 5 days of shipping time. great work UPS
 
Please they both are playing dumb....apple says they can't do anything until after 9/28 if my phone remains in ZhengZhou and UPS says 'everything is fine you'll get it monday the latest" like really?

so frustrated. My husband got his yesterday and I ordered literally two minutes after him at 7am EST

so those two minutes of my time cost me an extra what 5 days of shipping time. great work UPS

Let me guess...did you order a white and he ordered a black? If I get a chance to cancel my order after Friday I will...at least I can attempt to get one around here locally. I've waited long enough!
 
Let me guess...did you order a white and he ordered a black? If I get a chance to cancel my order after Friday I will...at least I can attempt to get one around here locally. I've waited long enough!

nope both white 16gb. I think I'm following your game plan too. I'll go Saturday and see what they can do once Apple cancels.
 
Anyone charged $36 dollar upgrade fee from AT&T ?? I've never had to pay a fee to upgrade if I was eligible for an upgrade.. I've had the iPhone 4 since the day before it was launched...


And on top of that.. I'm charged an upgrade fee even before I have the phone lol..

Anyone know if they changed their upgrade fee policy?
 
Anyone charged $36 dollar upgrade fee from AT&T ?? I've never had to pay a fee to upgrade if I was eligible for an upgrade.. I've had the iPhone 4 since the day before it was launched...


And on top of that.. I'm charged an upgrade fee even before I have the phone lol..

Anyone know if they changed their upgrade fee policy?

There's a forums somewhere on this site that deals with it. Basically you can get on ATT chat and tell them you want the upgrade fee taken off your bill. Most times you can get it done as a one time courtesy.
 
Anyone charged $36 dollar upgrade fee from AT&T ?? I've never had to pay a fee to upgrade if I was eligible for an upgrade.. I've had the iPhone 4 since the day before it was launched...


And on top of that.. I'm charged an upgrade fee even before I have the phone lol..

Anyone know if they changed their upgrade fee policy?

I'm not sure if they changed it but I definitely got hit for the upgrade fees before they even shipped my phone. AT&T doesn't play, I do remember being charged $18 to upgrade in the past I thought the $36 was steep.
 
Can anyone answer me? ):

I bought the Verizon black 16gb iPhone 5 on 9/16 and I have yet to receive the tracking number.

Has anyone else got anything?
 
Please they both are playing dumb....apple says they can't do anything until after 9/28 if my phone remains in ZhengZhou and UPS says 'everything is fine you'll get it monday the latest" like really?

so frustrated. My husband got his yesterday and I ordered literally two minutes after him at 7am EST

so those two minutes of my time cost me an extra what 5 days of shipping time. great work UPS

Well I ordered black 32GB around 4.45AM EST on 09/21 and I still havent received mine yet.
UPS tracking was showing Delivery of 09/25 EOD yesterday and today it is showing 09/26 EOD. UPS is saying that they looked for the package physically and they are unable to find it.
When I called apple, they told me that UPS delivery location has not received the package yet and will be getting it today or tomorrow and they told me that I'll have it by 09/27 (which was the date on the email that I received from Apple).
So I am planning to wait until then and if I do not receive it by tomorrow, I'll take the next steps. I was so frustrated yesterday that I almost cancelled the order and called the store to check if they had any in store. But they did not, so I kept my order.
 
Let me guess...did you order a white and he ordered a black? If I get a chance to cancel my order after Friday I will...at least I can attempt to get one around here locally. I've waited long enough!

Funny yes MY black arrived yesterday and her white hasn't moved in 3 days ... Perhaps there is a quaiity control issue and they halted that shipment ... Which would be good in the long run I guess but sure would enjoy a bit of info about it !!!!
 
Well I ordered black 32GB around 4.45AM EST on 09/21 and I still havent received mine yet.
UPS tracking was showing Delivery of 09/25 EOD yesterday and today it is showing 09/26 EOD. UPS is saying that they looked for the package physically and they are unable to find it.
When I called apple, they told me that UPS delivery location has not received the package yet and will be getting it today or tomorrow and they told me that I'll have it by 09/27 (which was the date on the email that I received from Apple).
So I am planning to wait until then and if I do not receive it by tomorrow, I'll take the next steps. I was so frustrated yesterday that I almost cancelled the order and called the store to check if they had any in store. But they did not, so I kept my order.

I am pretty frustrated that you already received tracking numbers and have a earlier date than I do. ):
 
Unfortunately, I'm also with this group that is languishing in Incheon since 9/25 at 8:30 PM. I'm so hopeful that it will depart on the UPS flight 61 departing at 9:55 PM (30 minutes from now). I also fell into the Expedited ship group. I suspect the others that arrived in Korea at 8:30 PM and have already made it to Louisville may have been in the Express group. UPS tracking still shows delivery by EOD 9/27 but I'm not sure how the weather issues in Louisville could impact this schedule.

Keep hope alive that there will be ANY movement soon!!!!

Still no change for me...I am either STILL in Korea, or UPS has completely dropped the ball on tracking. I am a glass half-full guy, so I am going with the latter.
 
Funny yes MY black arrived yesterday and her white hasn't moved in 3 days ... Perhaps there is a quaiity control issue and they halted that shipment ... Which would be good in the long run I guess but sure would enjoy a bit of info about it !!!!

that's crazy wasn't there an issue with the white iphones before? I remember something to that effect, but my husband has his white one already and has been doing the happy dance since picking it up last night.
 
There's a forums somewhere on this site that deals with it. Basically you can get on ATT chat and tell them you want the upgrade fee taken off your bill. Most times you can get it done as a one time courtesy.

I'm not sure if they changed it but I definitely got hit for the upgrade fees before they even shipped my phone. AT&T doesn't play, I do remember being charged $18 to upgrade in the past I thought the $36 was steep.

Thanks guys!! Im going to see if I can get this taken off.
 
UPS updated me with an October 1 EOD delivery. The phone is headed to the NY/NJ border about 30 miles outside of NYC.


Chek Lap Kok, Hong Kong 09/26/2012 10:30 A.M. Arrival Scan
ZhengZhou, China 09/26/2012 8:30 A.M. Departure Scan
ZhengZhou, China 09/25/2012 4:10 P.M. Departure Scan
ZhengZhou, China 09/24/2012 6:02 A.M. Origin Scan
China 09/24/2012 4:45 A.M. Order Processed: Ready for UPS
 
UPS updated me with an October 1 EOD delivery. The phone is headed to the NY/NJ border about 30 miles outside of NYC.


Chek Lap Kok, Hong Kong 09/26/2012 10:30 A.M. Arrival Scan
ZhengZhou, China 09/26/2012 8:30 A.M. Departure Scan
ZhengZhou, China 09/25/2012 4:10 P.M. Departure Scan
ZhengZhou, China 09/24/2012 6:02 A.M. Origin Scan
China 09/24/2012 4:45 A.M. Order Processed: Ready for UPS

I'm in the philly area and have one of my phones on the same flight, and I have the same ETA.
 
Those of us stuck in HK since 10:30am are looking at Monday 10/1 at this point. Was hoping that flight would have left HK during the midday flight but it's still stuck for some reason. Lame.
 
ZhengZhou, China 09/26/2012 6:07 P.M. In Transit
09/26/2012 4:19 P.M. Package has shipped and the delivery is being scheduled; check for updates later. / Forwarded to the facility in the destination city.
ZhengZhou, China 09/25/2012 6:28 P.M. Package has shipped and the delivery is being scheduled; check for updates later.
ZhengZhou, China 09/23/2012 7:35 P.M. Arrival Scan
09/23/2012 11:00 A.M. Departure Scan
ZhengZhou, China 09/22/2012 9:55 A.M. Origin Scan
China 09/23/2012 7:17 A.M. Order Processed: Ready for UPS
FINALLY AN UPDATE AFTER 3 DAYS !!!!
 
Ouch. So I'm really disappointed now. UPS had a delivery date set for delivery tomorrow, and now I wake up to this...


Looks like it won't even make Apple's promised delivery of Friday. Never seen this happen before. So it WAS really stuck in China for 4 days.

Anyone else? :eek:
 

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