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Is your black iPhone 5 scuffed, chipped or scratched?

  • Flawless

    Votes: 1,158 46.1%
  • Flawless because I put a case on it.

    Votes: 198 7.9%
  • Scuffed out of the box

    Votes: 820 32.7%
  • Scuffed/scratched shortly after

    Votes: 334 13.3%

  • Total voters
    2,510
The anodized portion has been grounded and polished off on the chamfer. If you watch the iPhone 5 official video from Apple from 5:00 - 5:12 time mark, you'll see the anodized frame going thru grinding and polishing for the chamfer. I doubt that they anodized it again but instead just painted it and that is why that chamfer portion is easily susceptible to scuffing.

I have not watched it - however, if that process is what was done we may have something to worry about.
 

http://www.slashgear.com/iphone-5-review-18247708/


Apple offers two color options, “white & silver” and “black & slate”; each uses the same mixture of glass and metal, and has color-matched beading between the antenna strips running around the outer-edge of the phone. They’re finished with a beautiful chamfered edge, which Apple says is diamond-cut; it’s unfortunately reasonably prone to scrapes, however, and after just a few days of relatively kid-glove treatment, this black review model bore at least one small scar. It would likely be less obvious with a white version.
 
I don't know if anyone has seen these pics or if they have been posted already but i found them on pocket-lint.
 

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At least for the picture posted by pocket-lint, and featured on the OP, the fault appears to be where the anodized surface was "diamond finished." The process is detailed on some apple promotional video on their website, but it carves an edge on the anodized surface leaving a small, exposed aluminum area in natural silver color. My guess is that this process is inherently inexact and it leaves the edge of the anodized surface prone to wear that would not otherwise occur if the finish were left undisturbed. So much for being cute with that diamond finish...

So you are assuming this problem is real and then attempting to invent an explanation based on... What? Your imagination? Doesn't seem productive or helpful.

[Disclaimer: If you are an expert on diamond finished chamfered edges, please accept my apology.]
 
You need to purchase an advanced sarcasm filter quickly LOL...

While it could happen, i think it would be a very low probability that Apple would let something like that happen.

OTOH - Mark Papermaster & AntenneGate = no more Papermaster.

I have confidence in Mansfield & his team to have caught something this basic.

Sorry that was a poor attempt at sarcasm. :p. Anyway I don't think Mansfield has anything to do with the case. That's Ive. ;)
 
So you are assuming this problem is real and then attempting to invent an explanation based on... What? Your imagination? Doesn't seem productive or helpful.

[Disclaimer: If you are an expert on diamond finished chamfered edges, please accept my apology.]

There's really no reason to get petty and defensive about it. No, I'm not an expert and my posted indicated as such. However, we have photographic proof of what appears to be a problem to my untrained eye. We also have two review websites mentioning a potential problem. The only reason I question the process is because anodized finishes don't just rub off and most finishes don't have some fancy diamond shaving process applied as a post-process.

I don't want this to be a real thing anymore than anyone else on this board. I also don't want to deal with it myself it is an actual thing.
 
The anodized portion has been grounded and polished off on the chamfer. If you watch the iPhone 5 official video from Apple from 5:00 - 5:12 time mark, you'll see the anodized frame going thru grinding and polishing for the chamfer. I doubt that they anodized it again but instead just painted it and that is why that chamfer portion is easily susceptible to scuffing.

You doubt but you really have no idea do you? No one here has the phone but are already coming up with reasons for a defect we don't know exists (sorry but one review does not equal a defect).
 
Figures, its just a crappy job anodizing the aluminum. I really hope this isn't true, but I kind of had a feeling something like this would happen. .
 
Apple is so secretive about their phone, they could not test it with real tear and wear usage. The I5 was probably wrap in a case to conceal it the design.

This is exactly what happen to the I4 antenna design. The banding was protected all the time during testing so the problem did not surface until real condition usage.

Apple will find way to blame it on the user..maybe wipe your dry before holding the I5.
 
I don't know if anyone has seen these pics or if they have been posted already but i found them on pocket-lint.

These pics are what started this whole ridiculous tirade about a product that's not even officially out yet. And I still think that phone was dropped or dragged against a hard surface. There looks to be damage on the aluminum band towards the top too. Dropping and dragging a phone against something is not considered normal usage.
 
And you're basing this on? One review?

I have no proof for this statement, but if we were in person, I'd be willing to put down some money that this forum is blowing up with reports of user's scraping/chipping/scuffing the black surface through normal use by Sunday evening.

I'll be back to eat crow on Sunday if I'm wrong.
 
why wont they take back an iphone purchased through apple.com?

I called Apple today to ask if I could exchange a black 5 for a white in store even though I had ordered online. Two different reps said yes. I then called my local apple store and got the same answer. I realize it states it in the return policy but heard same thing from three different reps.
 
These pics are what started this whole ridiculous tirade about a product that's not even officially out yet. And I still think that phone was dropped or dragged against a hard surface. There looks to be damage on the aluminum band towards the top too. Dropping and dragging a phone against something is not considered normal usage.

I can't believe pocket lint was the only site to get a black phone for review purposes. If this was an issue, something that happens easily wouldn't more reviewers have mentioned it?
 
Sorry that was a poor attempt at sarcasm. :p. Anyway I don't think Mansfield has anything to do with the case. That's Ive. ;)

Ives is design - Mansfield is manufacturing - hopefully with an eye to not manufacture something with limited durability.

I'm very relaxed with my decision - if it is a problem Apple will swap them out with a "resolved" case I'm sure.

Like kelite2, I am not counting on any crow meals on this one, but we will see shortly.
 
I can't believe pocket lint was the only site to get a black phone for review purposes. If this was an issue, something that happens easily wouldn't more reviewers have mentioned it?

Engadget reviewed a black model. They only mentioned fingerprints being rather difficult to clean. Nothing about scuffing.
 
I called Apple today to ask if I could exchange a black 5 for a white in store even though I had ordered online. Two different reps said yes. I then called my local apple store and got the same answer. I realize it states it in the return policy but heard same thing from three different reps.

That's good to know, what about if it's opened? Still can exchange?
 
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I have no proof for this statement, but if we were in person, I'd be willing to put down some money that this forum is blowing up with reports of user's scraping/chipping/scuffing the black surface through normal use by Sunday evening.

I'll be back to eat crow on Sunday if I'm wrong.

Yet only one review mentioned anything and we have no idea what caused the "scuff" on their phone. You honestly believe Apple would release a phone that scuffed up that easily? One it would be terrible PR and two the last thing they want is dealing with tons of returns.

But I have no doubt there will be some OCD people complaining as there always are (case in point those who returned umpteen iPads because the weren't happy with the display).
 
Figures, its just a crappy job anodizing the aluminum. I really hope this isn't true, but I kind of had a feeling something like this would happen. .

As soon as they said it was anodized I knew there would be problems with scuffing and scratching. Anodized surfaces are not very durable at all. Parkerizing would be a better method but the material would have to be steel not aluminum to be parkerized.
 
Ives is design - Mansfield is manufacturing - hopefully with an eye to not manufacture something with limited durability.

I'm very relaxed with my decision - if it is a problem Apple will swap them out with a "resolved" case I'm sure.

Like kelite2, I am not counting on any crow meals on this one, but we will see shortly.

Um, go watch the keynote. Mansfield covered the innards, Ive the case manufacturing. Mansfield's job is getting all that technology to fit inside Ive's slim case. ;)
 
Engadget reviewed a black model. They only mentioned fingerprints being rather difficult to clean. Nothing about scuffing.

My guess is this will be much ado about nothing. But no matter we'll still get people complaining about something. :p
 
There is no point in making assumptions about the actual manufacturing process based on a snippet in a promotional video. The procedure and order of events for production units could be completely different from the video.

I saw a short clip of the Ferrari production process. Never saw the tech lubricate the engine. As a result, I will probably cancel that order--too risky.
 
I have no proof for this statement, but if we were in person, I'd be willing to put down some money that this forum is blowing up with reports of user's scraping/chipping/scuffing the black surface through normal use by Sunday evening.

I'll be back to eat crow on Sunday if I'm wrong.

I really don't think so. Apple has been handling and designing this phone for a while now. Somewhere along the way I would think someone would have noticed the black chipping off easily. I just can't see them not fixing it knowing that the media would make it a top story all over the world, and customers would NEVER put up with it. Just can't see it being as bad as people made it out to be. And not too mention there hasn't been a single mention of this happening from anyone else. ..Id be SHOCKED if this turns into an issue…We'll all know in a day and a half.
 
Obviously this is not going to be an issue. Out of the millions of Iphones that have been made, so far only TWO have been found faulty? Im impressed there is that little frankly. Apple would not release their flagship device if it had any defects this big.
If you look at any other review, they boast of how the iphone casing looks. It is also a matter of how they use the phone, NO ONE knows exactly how the two people handled their IPhones. Obviously if you man handle any device it is going to scratch, however I would prefer scratching over shattering (iphone 4s)

In my opinion, wait and see. Every device is going to be fine, however there are always bad apples in the bunch. Apple has been testing this device since last year and after a YEAR of use they would have noticed any faults with the phone. If you take care of your phone, it will be fine. I assure you, there is no need to worry as right now EVERYONE is merely speculating on what two people have said, without having ANY more information on how they handled the phones or how the scratches came about.
 
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