The problem is not flat surfaces but the sharp edge just before the glass begins. Tat sharp edge was rounded in 4 and 4s and made of pure aluminium, this is a coating and sharp thus very prone to scuffs. Nomatter if you put a cover on or keep it naked, a minimum of 1 scratch is pretty much guaranteed the very first week you use it
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iPhone 5 - black version scuffs (merged)
- Thread starter Pagemakers
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The problem is not flat surfaces but the sharp edge just before the glass begins. Tat sharp edge was rounded in 4 and 4s and made of pure aluminium, this is a coating and sharp thus very prone to scuffs. Nomatter if you put a cover on or keep it naked, a minimum of 1 scratch is pretty much guaranteed the very first week you use it
Just got my 32Gb in black/slate. Flawless condition thankfully. After seeing how some people's boxes were packed mine was different from what I had seen online.
I was a bit nervous as when I got the box it was bludged at the bottom a bit, however when I opened it, it was one large piece of cardboard with the phone box tightly wrapped in saran wrap to the cardboard with the shipping info.
I have AppleCare+ so I think I might just rock it caseless and hope for the best, it's such a pretty and light phone that I really don't want to cover it up!
I was a bit nervous as when I got the box it was bludged at the bottom a bit, however when I opened it, it was one large piece of cardboard with the phone box tightly wrapped in saran wrap to the cardboard with the shipping info.
I have AppleCare+ so I think I might just rock it caseless and hope for the best, it's such a pretty and light phone that I really don't want to cover it up!
I have an appointment on Sunday to see a Genius. Going to try to swap it out for a white one. If I do return it and get a different color do you think in need the headphones cables and outlet plug or would they just keep the ones from the new phone?
In the past when I had to have my iPad swapped out for issues withe the screen they didn't seem to care.
In the past when I had to have my iPad swapped out for issues withe the screen they didn't seem to care.
On the phone with Apple, this sucx...not a huge deal but given that I just unwrapped it and it came with scratches is not cool. Hope they can fix this.
Kind of wish I would have ordered the white one, I like black look better but seems if was aluminum color you would not be able to see these imperfections.
Kind of wish I would have ordered the white one, I like black look better but seems if was aluminum color you would not be able to see these imperfections.
Well, honestly, that test is rather stupid. What is shown in this video is not normal daily usage - that's extreme. Every single dent, scratch etc. made in this video would only happen rarely in the lifetime of an iPhone. A test with an actual meaningful result would be if someone would take a pristine, new iPhone 5, use it without a case for a week or two and then post photographic results. What is shown in this video is just WAY over the top and not exactly a realistic scenario at all.
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Did you order your iPhone online? I just tried to exchange my iPhone at an Apple store for a white one, but they were getting activation errors because I ordered it online and they would only allow an exchange for another black iPhone. If I wanted to exchange for a white one, I would have to go through Apple online.
I just opened mine and have this problem, but only in one spot so far. I ordered online from Verizon. If I wanted to switch to white, would I call Verizon? What if they didn't receive anymore white phones to send before my 14 (or 30?) day window period is up?
Thanks!
Thanks!
iPhone 5. 16GB. AT&T. Week 36.
Just opened mines (kept it under wrap for like three hours) just now, I guess I'm another unlucky one.
Apple should really send those quality control guys a pair of glasses!!
Should I keep it? Or change it out (in a week or two)?
I really wanted to like the black one because it looks newer, but the white one looks appealing too.
Opened my new iPhone and immediately noticed a huge chip on the aluminum band directly below the home button. It's extremely annoying as it reflect light directly back towards you. I'm taking it to the Apple Store tomorrow. For $400, I do not except a pre-scuffed phone.
That I was unclear on. They had plenty of my model left in stock so they just grabbed one from the rows they had out. I have heard there is a separate stock but I can't confirm.
Mine looks good. I haven't been around it with a microscope, but it looks sound after a close, rotating inspection. My volume down button rattles a smidgen if I shake it, but I don't normally shake it.
I won't use a case. I won't inspect it closely from here on out. Good luck.
I won't use a case. I won't inspect it closely from here on out. Good luck.
If it bothers you, swap it.
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No. They process the order before removing the seal. I asked and they told me no, and same thing on an iPad I had to replace. I just inspected it before leaving the Genius Bar.
There's a definite chip out of mine. Just above the volume buttons. The main reason I will be returning is because I eventually want to sell this on eBay. Makes it a hell of a lot easier when you can write 'Perfect condition' rather than having to show some scuff marks.
People saying "It's just a mark, maaaaan." If we were talking about a $50 dollar watch, I'd have to agree with you. This cost me £600, for that price, it should be pristine.
I've got a case for it, so here's to hoping the next one they send is okay.
Has anyone that ordered theirs online had a response from Apple in regards to this? What is the process, will they send out a replacement straight away? (If stock allows it) or will we have to send back our phones first?
People saying "It's just a mark, maaaaan." If we were talking about a $50 dollar watch, I'd have to agree with you. This cost me £600, for that price, it should be pristine.
I've got a case for it, so here's to hoping the next one they send is okay.
Has anyone that ordered theirs online had a response from Apple in regards to this? What is the process, will they send out a replacement straight away? (If stock allows it) or will we have to send back our phones first?
Did you preorder your through Apple? I'm having the hardest time trying to swap my black iPhone for a white one.