Processing and Address Issues
HELP!
Just need some information from anyone who has had the same issue as I am having now.
When I ordered my iP5 on 9/21 I wasn't allowed to enter a shipping address (it just randomly added my OLD apt's address. I did use that address once to get my 2 yr old MBP), and since my order has been stuck at processing...I haven't been able to change it.
Anyways, I called Apple.com's CS and asked about it, and they kept insisting there is no way I can change the address, because apparently I used "Bill Me Later" and that is the address that BML supposedly supplied (except it can't be, because I opened the account AFTER I moved and BML has NO record of that add).
What I don't understand is...I preordered an iP5 for my husband (he got his already) and it did the same exact thing but I was allowed to change the address once it went to "Preparing for Shipment"...but CS is saying that is because I ordered using a different credit card...
I am just hoping that once it goes to "Preparing for Shipment" I can make a change, even though CS kept saying there is no way in hell, and just suggested I cancel my order, and make a new order???!!!
It just doesn't make sense...


