2 Verizon 16GB black iPhones shipped yesterday and should come on Thursday. It was supposed to ship on the 19th![]()
I'm a new customer and ordered a 32gb Black iPhone 5 online from AT&T Premier on 9/27/12.
Upon placing my order I received an email confirmation stating "Your iPhone will ship in approximately 14 - 21 business days. All orders are processed on a first-come, first-served basis."
The status is currently "Processing."
What really boggles my mind is when I check my order status from www.wireless.att.com/order_status/order_status I get this:
OS001: We apologize for the inconvenience. We cannot complete your request at this time. Please wait at least 24 hrs from placing your order, before checking the status of your order online. If the problem persists, please call us at 1-800-331-0500 for further assistance. NOTE: An email may have been sent to your email address on file. Please check your email which may have additional information about your order.
I've tried calling that 800 number but had no luck. It's nearly impossible to get a hold of an actual human being from AT&T regarding order status.
Tomorrow will mark the 14th business day. Here's hoping the status changes soon, it's been a long wait!
p.s. Anyone else have a similar experience as me?
I was about to cancel yesterday because i found stock of the AT&T 16 gb black at Sam's (no one else had it) but AT&T was giving me a hard time and I had already waited so long that I didnt want to push the matter.
So for those of you who just ordered or haven't yet, check Sam's Club out if you need your phone ASAP
This.
I went to Sam's Club today and was in luck. They had about 15 iPhone 5's 16gb black for AT&T. I immediately cancelled my order from AT&T and purchased one. Thanks for the great tip! Probably saved me 2 weeks !!
Where did you order from? What model and carrier?
Any AT&T orders made on 9/25 seen any changes in status?
...Must be a memo out from apple 'sell all as many as you can'
Ordered Sep 21st, shipped today. Apple's delivery estimate was "Oct 24 - Oct 30", UPS's estimate is Oct 23. (I'm in Canada).
Retailer the iPhone was purchased from:
Verizon.com
Specific iPhone model that was ordered:
32GB White
Date the order was placed:
10/10/12
Status:
Ship by 10/26/12
I ordered my 16 GB iPhone 5 from AT&T on September 23, 2012. Until today, it's been on backorder. Finally, my iPhone's order status has been changed from "Qty. Backordered" to "Qty. Ordered".
I was growing a little impatient and considered canceling my order, but now that I know it's ordered and not on backorder, I'll be fine.
Oh wow. I could have mine soon (16Gb Black AT&T store 9/25)
Anyone here who ordered at the apple online store on or after oct 4th, with order status " preparing for shipment" ? I'm really frustrated of waiting, but have no other choice.
Ordered a black 16GB on Oct/4 from Apple.ca, it's processing. Expected delivery Nov/6-12.