iPhone 5s screen popping up

Discussion in 'iPhone' started by danbcooper, Feb 23, 2016.

  1. danbcooper macrumors member

    Joined:
    Dec 7, 2015
    #1
    Hi guys, I've an iPhone 5s and the screen is popping up on the upper right corner (see photo). Anyone knows what could it be? Maybe is a swollen battery, in that case, does apple replace it? (the phone is out of warranty).

    [​IMG]
     
  2. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    I would take it to Apple as if it does not show any abuse, the might just replace it free of charge out of warranty. The units I have seen that the battery is swelling usually pushes the screen out in the middle and not the corner.
     
  3. amytxoxo macrumors newbie

    Joined:
    Aug 15, 2013
    #3
    The same thing happened to mine and they gave me a new one. Supposedly, for swollen batteries they will replace it for up to 3 years from when you bought it.
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #4
    Swollen battery, as already suggested. Apple will replace it free out of warranty.
     
  5. Elisha macrumors 6502a

    Elisha

    Joined:
    Nov 21, 2006
    #5
    Not necessarily swollen battery. I had that happen to the one I owned for a week. Took it in and they replaced the whole screen for me. There wasn't any issues with the battery on it.
     
  6. danbcooper thread starter macrumors member

    Joined:
    Dec 7, 2015
    #6
    I chatted with an Apple employee and he did a remote health check and it seems like the battery is in good condition.. So he told me to take the phone to an apple store so they can have a look at it.
     
  7. xixi.li macrumors regular

    Joined:
    Nov 25, 2015
    Location:
    hongkong
    #7
    [​IMG]
    The battery is not at your screen popped up
    You just take it to local apple service store.
    good luck
     
  8. cableguy84 macrumors 6502a

    cableguy84

    Joined:
    Sep 7, 2015
    Location:
    Essex
    #8
    No iphone is perfect.
    Until we have products built one atom at a time in something like a 3d printer. (Which is at least a couple decades away)
     
  9. Caromsoft macrumors regular

    Caromsoft

    Joined:
    Jun 8, 2012
    #9
    Took my 5 to an Apple Store last Sunday because of a swollen battery. I didn't get to talk to a genius but the sales guy did and they will not replace the battery for free. I have an appointment this Friday at the Apple Store closer to my house, will see what they say.
     
  10. wproct macrumors 6502

    wproct

    Joined:
    Dec 4, 2014
    Location:
    Iowa
    #10
    You are taking the right action. Apple should replace the battery for free, as it is an unsafe condition. Personally if they refused to do so, I would be moving away from Apple, they are not the only cell phone producer.
     
  11. Peter K. macrumors 6502a

    Peter K.

    Joined:
    Nov 6, 2012
    Location:
    SoCal
    #11
    This was my experience, as well.
     

Share This Page