Its a troll bait. OP posted posted for the very first time on Sept 30th, and he never came back. Troll
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iPhone 5S warped after 3 days
- Thread starter haruko05
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Its a troll bait. OP posted posted for the very first time on Sept 30th, and he never came back. Troll
Same thing, different day
Got this 2 days before christmas. Went directly into an otterbox case and wasn't taken out until the screen protector started looking a little "off". No, I don't carry it in my back pocket. And no I don't sit on it.
Apple store tomorrow and if they don't make it right I'm going to be on the war path. Verizon store already told me to pound sand.
Best I can figure after reading around here and the other usual places is that the cheap aluminum theory is probably true. Case facilitates excessive temperatures for the aluminum which becomes malleable.
That is a defect plain and simple. A phone should be designed to hold up to daily, normal, use. I'll be back with an update.
Got this 2 days before christmas. Went directly into an otterbox case and wasn't taken out until the screen protector started looking a little "off". No, I don't carry it in my back pocket. And no I don't sit on it.
Apple store tomorrow and if they don't make it right I'm going to be on the war path. Verizon store already told me to pound sand.
Best I can figure after reading around here and the other usual places is that the cheap aluminum theory is probably true. Case facilitates excessive temperatures for the aluminum which becomes malleable.
That is a defect plain and simple. A phone should be designed to hold up to daily, normal, use. I'll be back with an update.
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Meme made me feel warm and fuzzy for a minute. Thank you for the laugh. Hopefully, apple comes through for me.
There are so many different grades of aluminum, all with different properties. Either way, it'd probably be around 500° F before that happens. It didn't happen in the otterbox case, that's for sure.
If it didn't come out of the box like this, either you or your case did something that caused it to bend. Aluminum isn't going to bend itself in normal conditions inside of an otterbox case.
That's a really odd place for the phone to bend. Usually if it happens it occurs at the weak point where the volume cutouts are.
Which otterbox case was it? They make quite a few now. I have a suspicion that it is the one that comes in two pieces that slide together and meet at the middle of the phone? I think it's called the Reflex.
Defender case. solid back
Three options as I see it.
1. I broke my phone or bent it doing something stupid and I'm here to drum up noise and pity or something. Lot's of people see physical defects and scream "you broke it". Not always the case.
2. The case had something to do with it. This is a pretty popular case. The case doesn't look warped but I'll measure accurately tomorrow. The case could be counterfeit. I'll look into that option more.
3. Manufactures defect. I'm aware of the properties of aluminum and have worked with it before. This is thin aluminum resting around internals that get pretty toasty while charging. Then add insulation from the case itself. Heat could have nothing to do with it or it could have had an effect. Doesn't particularly matter to me.
This happened in the case.
Yep. I do the same thing but I make sure I take my phone out my pocket before I sit down. I hate the fact that the back pockets are longer/wider than the front pockets.
Don't see how that's possible without some kind of damage or deformation to the otter box. That's a pretty major bend you have there. I don't think the case would even snap closed over that.
Phones don't bend on their own just sitting on the counter. Something must have bent it. You can argue as to whether it should have bent that easily, but when you really really get down to it, it was mechanically bent.
Phones don't bend on their own just sitting on the counter. Something must have bent it. You can argue as to whether it should have bent that easily, but when you really really get down to it, it was mechanically bent.
1) In no way, shape or form did heat cause this.
2) The only defect is in your logic.
3) If you don't agree, keep reading 1) and 2).
I'm with everyone else on this. I call BS. Phones don't just bend - ever - unless induced by an outside force. IE, sitting on it, bending in too tight of jeans or whatnot. Aluminum by nature is a SOFT metal. It will bend when enough pressure is applied. Hell, I could twist and bend my phone now if I really wanted to. It's not that hard. Same with a plastic phone.
It's not a fault in the metal or device. It's a fault with the user. I really enjoy how when people break crap to the point where it's NOT normal, daily use, they find the need to include said abnormality as a daily, normal use wear so it can be replaced.
I hope Apple gives you the cold shoulder honestly.
I have had all iPhones from 2nd Gen on and none have been in cases. I use them as phones, the device they were intended for. Never cracked a screen, never had them blow up, spontaneously bend or start walking on their own.
To the people saying apple customer service is going down, it's not. Apple is just trying to save money by not replacing every phone that has a small defect but instead fix it.
Hate to see people crying that their power button broke and they were expecting to get a new phone but got their old phone fixed for free...
Hate to see people crying that their power button broke and they were expecting to get a new phone but got their old phone fixed for free...
I read a while back an internal Apple memo stating that they would replace bent aluminum frame with no screen damage under warranty, which leads me to believe that Apple knows that the aluminum frame is prone to bending. Take it to Apple and get it exchanged.
I love it!
Instead of "I don't care enough to not do something stupid with the $500 device I just purchased" its "Apple how dare you not rewrite the laws of physics so I don't have to care for my expensive purchase".
Man consumerism really is warping peoples mind's, "the customer is always right" even if they do something incredibly dumb and obvious.
I've got my flame shield, so I'm ready for the "well I sit on my phone and nothing happens so therefore that is the intended normal use" posts.
Instead of "I don't care enough to not do something stupid with the $500 device I just purchased" its "Apple how dare you not rewrite the laws of physics so I don't have to care for my expensive purchase".
Man consumerism really is warping peoples mind's, "the customer is always right" even if they do something incredibly dumb and obvious.
I've got my flame shield, so I'm ready for the "well I sit on my phone and nothing happens so therefore that is the intended normal use" posts.
What would he gain from coming here and lying to us? Apple won't care what our opinions are. Give him the benefit of the doubt!
I fully understand that Apple doesn't always ship out a flawless device. But this guy is saying that it was fine out of the box. His story about how the heat from the phone charging along with the insulation of the case causing the aluminum to warp is just plain outrageous.
The fact of the matter is that aluminum is malleable. If you put enough force on it, it'll bend. Why is Apple to blame when someone isn't careful with their $650-850 device and damages it?
I find it a bit hard to believe that it bent of its own accord. I've had a 5th gen iPod touch and iPad mini for over a year. Both made of aluminium and neither have bent. Of course both posters could be unlucky.
This is a good place to stress test your story before presenting it to Apple. Quite sensible really.