I have a red dead pixel about a half inch from the top, center. Headed to Best Buy to see what they say, then Apple if they don't have a solution.
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iPhone 6 & 6 Plus - Problems/Issues
- Thread starter frifra
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I'm having an issue where my iPhone 6 will not connect to my home wifi network after returning home. I'm using the latest Apple 802.11ac Airport Extreme. I have to reset the network settings in order for it to be able to scan and see available networks.
Has anyone else had issues of flickering screen on 4.7" ip6? I think this is a hardware problem. Scrolling causes pixelated aberrations on the screen. Any animation causes the animated part to flicker. Scrolling in something like settings, the left icons are visible flickering underneath the header bar. Web pages have all kinds of problems. I guess this qualifies as DOA as I've run a DFU restore on it and still the same thing.
I checked "NO" and for the most part that is true ... I activated my iPhone 6 Plus through iTunes using my iPhone 5 encrypted backup. Everything came across - with passwords in place - and the phone activated through AT&T immediately.
I did have a slight mail problem where thousands of old, deleted emails were continually downloading ... over and over and over. Still not sure why, but I tracked down which account was causing the problem, deleted it and re-added it with all the same settings, and all is fine now.
So ... no, I really had a trouble free activation/repopulating of my new phone.
I did have a slight mail problem where thousands of old, deleted emails were continually downloading ... over and over and over. Still not sure why, but I tracked down which account was causing the problem, deleted it and re-added it with all the same settings, and all is fine now.
So ... no, I really had a trouble free activation/repopulating of my new phone.
So I took my phone into the AT&T store. Right off the bat they told me that there was nothing they could do because they are not Apple. They said the only place here in town that could help me is the MacAuthority. So I called them and they spoke to me like I was crazy. "We don't have any iPhones to give you, you'd have to go to the Apple Store in Atlanta or something, that's just crazy."
So, I call 1-800-MYAPPLE and speak to someone. He tells me that since I have AppleCare on my phone, no problem, he'll get me a new phone right out. So I ask what if I didn't have AppleCare? Well then you'd have to pay the service fee. What?! I'd have to pay a fee for my DOA, brand new out of the box iPhone?! Ok, so whatever, let's get this ball rolling. He puts me on hold while he enters some information. Comes back and says he needs a credit card number to put the funds on hold until I send the defective phone back. He tells me I'll see a $299 charge. There's no such thing as a "hold" on credit card funds - you either bill it, or you don't. So I put him on hold for a second while I make sure I called the correct number, because this is just getting crazy. I ask him if there other options. He says he can send me a link to pay online and complete the claim. He sends it while I'm still on the phone. It's billing me for $849.88. WTF?! I'm not putting that on my card at this point. I ask why it's more that he said. Uhh, because I clicked past something or other and saw the wrong number, blah blah blah. So I ask can he just send a phone to an authorized retailer so I can go switch it out. No.
This is BS, I might just go get a Samsung and send this worthless phone back.
Uh actually there IS such a thing called a hold on a credit card. what you got was an express replacement. There is no fee for AppleCare subscribers but there is for non AppleCare subscribers. They ship you the replacement phone first and then you out your old phone in the box to ship back. They put the hold on your credit card for the reason that if you don't return the phone, they have a way to bill you for it, or partially if the phone was damaged.
Apple Store. Apple provides support for all phones no matter where you bought it.
Cross post from defects thread
I did the in-store pickup and the first iPhone 6 they brought out for me had an issue with the SIM card tray. It was stuck half way from coming out. Couldn't access the SIM card. Ended up getting a new phone thankfully that so far works flawlessly.
I did the in-store pickup and the first iPhone 6 they brought out for me had an issue with the SIM card tray. It was stuck half way from coming out. Couldn't access the SIM card. Ended up getting a new phone thankfully that so far works flawlessly.
A bit of a stretch there. I always restore from backup and never have issues. I restored my last three new gen iPhones from JB backups of the previous model and even then no issues at all.
Not really an issue, but the volume and power buttons are loud when pressed on. Just feels cheap. That's what I get for ordering a first batch I guess.
My iphone 6 plus keeps crashing. The battery seems to drain really fast.i have used it quite a bit, but not more than my iPhone 5. I set it up as a new phone, so as not to make the mistake from my iPhone five. My phone seems to crash about every four minutes. Sort of frustrating for coming right out of the box!
I guess you and I, and about 1000 other people will be going to apple to get replacement phones. Sad, but as someone else said, the gamble you take with getting first generation product.
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My iphone 6 plus has the same issue, as well as crashing during application exicution. The same app works flawlessly on my iphone 5 without issues. Back to apple on Monday.
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My iphone 6 plus has the same issue, as well as crashing during application exicution. The same app works flawlessly on my iphone 5 without issues. Back to apple on Monday.
Either way I don't have access to that money while its on hold. It might as well be a billed and refunded.
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They don't have the phones in stock at any of the authorized sellers and the nearest Apple Store is 100+ miles away. Did you not READ? The attitude was that all the onus is on me - as if it's not their fault the phone doesn't work.
Problems with iPhone 6 syncing apps
Hello, there is a fairly large issue with many people experiencing problems with syncing their apps from a backup of a iPhone 5S to the iPhone 6. It locked up repeatedly while trying to move the apps over to my phone as well as my wife's phone. We both have MacBook Pro's and iPhone 6's, and it happened to each of us. We were syncing via Lightening cable not over the air. This is what I did to remedy the issue.
After forced quiting, I unchecked all my music, photos, books and movies. Then I moved the apps over on the first sync. Then I selected music for the second sync. And I chose each category for a separate sync until they all moved over. It's a pain, but it worked. Best of luck!
Hello, there is a fairly large issue with many people experiencing problems with syncing their apps from a backup of a iPhone 5S to the iPhone 6. It locked up repeatedly while trying to move the apps over to my phone as well as my wife's phone. We both have MacBook Pro's and iPhone 6's, and it happened to each of us. We were syncing via Lightening cable not over the air. This is what I did to remedy the issue.
After forced quiting, I unchecked all my music, photos, books and movies. Then I moved the apps over on the first sync. Then I selected music for the second sync. And I chose each category for a separate sync until they all moved over. It's a pain, but it worked. Best of luck!
Sorry, I didn't see this threaad https://forums.macrumors.com/threads/1783894/ when I posted mine. Maybe you want to continue there or merge them.
Try turning off iMessage, doing a hard reboot (not plugged into anything- hold the home button and power buttons until your iphone shuts off, then just turn it back on), and then switching iMessage back on. I've had that same issue on my 5S.