I have not gotten any e-mail from sprint about an additional delay. So I called Sprint on Tuesday 10/28 and they said if I don't get an additional delay e-mail by Wednesday 10/29 my order would be on schedule. I ordered a Silver 64 gig 6 plus on 9/22 and was told 4-6 weeks. So for me it's 5 weeks and 2 day and waiting......![]()
Hi
I ordered a phone last week and Sprint has already charged my credit card (full price), but the phone hasn't shipped yet. How in the world can they charge my credit card when the phone isn't going to ship for another 4 weeks???
Same as me when i first ordered on the 26th. Right away charged. And when i decided to cancel my order few days ago cause it still hasn't shipped they're making me go through all these hoops to get my money back. First the store i ordered from said i have to call and they will refund it and when i call they're saying the store has to.
Anyways i had to talk to a supervisor on the phone to approve it and he said i should have the money back by November 7th and if not call back. AMATEURS ALL OVER THE SPRINT COPR. Worst experience ever.
Its so difficult to wrap my head around the idea of a possible 10 week process to receive a phone ordered. Another thing that gets me is that I signed up for a new plan to go with my new iphone 6 plus SG 128gig for $50.00 per month plus the easy pay amount from the new phone. Now Sprint seems to have changed that plan to $60 per month. Never again will I order through Sprint for a new anything. Getting on Apple site online at 3am on the sale date is the only good hassle free way to do this IMO. good luck to everyone still waiting
I got the email today. I ordered the SG 64GB 6+ on 9/20.
I will wait it out.
There's been a slight delay in shipping your backordered phone. Sprint has not received inventory as expected from the manufacturer to fulfill your order. We apologize for the inconvenience and appreciate your patience.
Your revised shipping delivery timeline is 1 to 2 weeks from today for:
Order number: oy-shso-751xxxxxxx
Account number:
Phone model: IPHONE6 PLUS GRAY 64GB KIT
To express our thanks for your patience and to ensure you understand and accept the delay, Sprint will waive any activation or upgrade fees associated with this phone. The credit will be applied after your order is delivered; watch for it on your invoice within two bill cycles.
The easiest way to monitor the status of your order is to visit sprint.com/myorder and enter your order number. You will receive another email when your item ships.
To change devices or to cancel your order for a full refund, go to the store where you placed your order. If you ordered online or over the phone, call Sprint Order Support toll-free at 866-789-8292. There is no reason to call if you accept this delay and prefer to wait for your device to arrive. If we don'it hear from you before your order is shipped, we will assume you agree to the new delivery timeframe.
I originally ordered the 6+ 64GB gold via AT&T, but towards the end of September decided to switch to Sprint. Got the confirmation today that my phone is shipping. Should be here Wednesday. Happy days!
Received tracking number for the Gold 64 GB 6+, placed the order on 10/3. Still waiting for the tracking information of my wife's 6+ Silver 64 GB
Oh my friggin gosh is this legit? I used to have an iPhone registered to my phone number with imessage on it. I wiped my phone before trading it in but I may not have deactivated imessage on it. I just read that the old phone may still be attached to my number and getting my old iMessages. The only way to fix that is wipe my Apple ID and make an entire new one! I have a lot of music I bought with that Apple id. Anyone know of that's really true?
Apparently this was true. As soon as I created a seperate Apple Id just for my imessaging service it fixed the problem I was having. Before when I turned my data off at night to save battery it would tell my friend her messages were delivered to my phone when they weren't. Now that I changed it her messages auto converted to text messages instantly to send them to me since my phone number was linked to a new account.