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Again we agree. FIFO is not hard to accomplish, but ATT didn't and they gave you (again general you) your dates. Whether those dates are fair is not my argument. My argument is, and always has been, WHEN YOU GOT YOUR DATES AND THEY WERENT LAUNCH DAY DID YOU (again general you) THINK YOU WOULD GET IT ON LAUNCH DAY?

Can ATT fix their system? Absolutely. Again we both 100% agree on this. So im not quite sure where we disagree? Perhaps youre confused as to what im arguing.
I think the main reason people are getting more upset now is that ATT has always had insane shipping dates from the start and people still got their phones. It's been the same every time I've pre-ordered through them and generally those who ordered within the first few hours all received their phone regardless of whatever insane date ATT gave. So in that regard yes, I thought I would still receive it on launch day. My original plus still works fine so I'm ok with the delay though. As for the experience, details are below....

I ordered a JB 256GB plus myself at 2:17am CT and it gave me a 9/30 - 10/7 shipping date which in past years has been relatively normal to see and still get delivery on launch day. Around 10:30 on 9/10 I received an email from AT&T that my order was received and it changed my order date online to 9/10 11:30 ET but did not change any of the ship dates. Since the ship dates didn't change I figure that date change had no impact. That was the last contact I had from ATT.

Now, to put it in perspective for those who are saying Apple gives better information. I ordered a 2nd phone paid completely (through paypal) for my wife. Due to Apple's site having issues, the ordered didn't get placed until around 2:33am CT for a rose gold 128GB plus. At that point it already gave dates of 9/27 - 9/29 for delivery. That remained unchanged and nothing further was heard from Apple. Today I logged in and found that they had a problem with the payment (no idea how since paypal still shows a pending amount for Apple unless they tried to charge it again with the initial pending still there) apparently but still have not actually been contacted by Apple. The grass is not always greener....
 
AT&T needs to step up like Best Buy has, and even Apple has over seas. Giving people $100 credit since they weren't able to get the phone they wanted on launch day. Neither my Watch or Phone is getting here even though both were ordered within minutes of being able to. Such BS. Apple should have pushed this launch another week or two since they knew this was going to happen.
 
Unboxing my iPhone Plus right now! By the way the FedEx guy also dropped of my neighbor's Matte Black 128 Plus and his status still says "preparing to ship" so please have hope!!

IMG_20160916_094806283.jpg
His status says preparing to ship?!?!
 
Yes the FedEx guy just dropped off my Gold iPhone 7 Plus. He also had my neighbors Matte Black iPhone Plus and my neighbor said his status still says "Preparing to Ship." So keep up the hope guys!!!!

What is your address? I will come and still your neighbors phone,:)
 
So how does fulfillment normally work with At&T after launch - are there constant flights of deliveries to the warehouse in tx
 
Oh wow! Did your neighbor have a estimated shipping date of 9/23? I am in Illinois too, and mine says the same! a glimmer of hope for sure!
My neighbor said his estimated ship date was in October and his status still says "Preparing to Ship." We were all so excited to get our phones, we literally took off running back to our apartments LMFAO. I haven't taken mine out of the box yet. I'm too excited. This is my first iPhone!
 
My neighbor said his estimated ship date was in October and his status still says "Preparing to Ship." We were all so excited to get our phones, we literally took off running back to our apartments LMFAO. I haven't taken mine out of the box yet. I'm too excited. This is my first iPhone!

Dang you!!
 
My neighbor said his estimated ship date was in October and his status still says "Preparing to Ship." We were all so excited to get our phones, we literally took off running back to our apartments LMFAO. I haven't taken mine out of the box yet. I'm too excited. This is my first iPhone!
that's really unfair sorry
 
My neighbor said his estimated ship date was in October and his status still says "Preparing to Ship." We were all so excited to get our phones, we literally took off running back to our apartments LMFAO. I haven't taken mine out of the box yet. I'm too excited. This is my first iPhone!

iPhones are like fish! When you introduce one to a new environment you need to let it acclimate slowly. At least an hour.
 
So I ordered two iphones. One Rose Gold 128GB iphone 7, and one 256GB Jet Black 7 plus. From the start, the rose gold had a delivery by date of 9/16. Jet Black had a ship by date of 9/30 to 10/7, which was expected. Rose gold had been preparing to ship the last few days. Yesterday, I was getting errors on the website that my order didn't exist, so I called them. Agent said everything looked fine, system sometimes has issues, and that it looked like the rose gold was shipping yesterday for delivery today. Great. I check that app last night, the order is back and the rose gold still says preparing to ship. Don't think much of it, since a lot of people had not been updated that it had shipped or gotten tracking numbers.

I wake up, check status, and delivery by date still says 9/16, but item status now says backordered. I talk to AT&T again, first they tell me item is backordered, then he says he checks another system and he shows that it's still going to deliver today. But he can't provide any tracking number. Color me skeptical. Especially since we've already received our morning fedex order here at the office and the phone wasn't one of the packages.

I've never had any issue ordering through Apple, and I would have done so this time if their damn website had been working for me. But I got impatient and ordered directly through At&t, and I regret that. Buncha morons. I will be incredibly surprised if the rose gold actually delivers today.
 
My neighbor said his estimated ship date was in October and his status still says "Preparing to Ship." We were all so excited to get our phones, we literally took off running back to our apartments LMFAO. I haven't taken mine out of the box yet. I'm too excited. This is my first iPhone!
This is definitely good to hear.
 
Of course when I leave to go pick up my kid from school my package arrives. But good news it didn't require a signature through fed ex
 

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