I have some good news and some bad news for those who ordered a matte 256+ form our favorite carrier.
First, the good news:
I FINALLY got to an experienced ATT CS agent who actually knew what she was talking about and was perfectly honest with me about why I haven't received my phone yet. She couldn't tell me why others whom ordered far later than me got theirs before I did (this was the first she had heard of this), but she was able to tell me more detail about my order than I have heard before form ANY ATT source.
Now, the bad news:
She said the reason you don't have your phone is because WE don't have your phone. She checked the warehouse inventory and told me there are absolutely ZERO 256 matte +'s in the warehouse (zero JB as well). They are waiting for inventory. I asked her about the rumor that Tim Cook diverted ATT inventory to appease the Apple IUP people threatening a class action suit. She said "all I will say about that is, this will be my 8th iPhone preorder and I have never seen inventory this low, never. She said they sold something like 8 million iPhones on the 6S preorder evening but for the iPhone 7, they have already taken close to 15 million orders which was surprising and far exceeded what they were prepared for. She also said Apple wasn't expecting the demand for the Plus models which are way outselling the normal iPhones. She told me that even though ATT has a unique relationship/partnership with Apple since becoming the exclusive carrier retailer for the original iPhone, during these preorders, that all goes out the window because Apple runs the show, totally, and in every aspect. We get what they give us and that is it.
SOOOO, There you have it! At least now I know I was correct when I said "they probably don't even have my phone made yet." Knowing this has both infuriated me and appeased me which is weird. I guess just knowing my phone isn't even in ATT's warehouse yet gives me at least SOME information beyond "preparing to ship", and I dont have to check the status of my order every hour LOL