I am fairly certain that our orders are somehow screwed up and continually getting skipped over by the fulfillment system and we will never see our phones. When people who ordered the same exact phone as me 5 days ago, are getting orders fulfilled and my order from 11 days ago, within the first 5 minutes of preorders going live, just sits with zero updates, something is very wrong.
[doublepost=1474369769][/doublepost]
Yeah, they are absolutely useless. This was their explaination to me on why people who orders DAYS after me are getting the same phone I ordered but mine sits with no updates and preparing to ship.
"If you and I place and order at the same time and there is only one phone left, who will receive the device first depends on which one is processed first. So even though the orders was placed at the same time one of them will get the phone sooner than the other. I hope this helps. Thanks for reaching out. ^JenB"
Thanks, genius.