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128 MB plus just swithced to back ordered. Ordered on 9/9 at 3:01 am ET


Wow wtf. Ordered a 128 gb matte 7+right when the site went live. Had a ship date of 9/30-10/7. On 9/15 status goes to backorder with expected ship date of 10/7-10/14. Checked yesterday and now it 10/21-10/28. Now today it's expected to ship 11/4-11/11.

Wtf is At&T doing??
 
Hey all, sorry if this has been said already (I can't keep up with this thread), but here's my experience.

I had a 256GB Jet Black 7 on pre-order from att.com.

I saw zero movement from my original delivery estimate (mid October), so I decided to go the apple.com reservation option. I got a 256GB regular black reserved for retail pickup yesterday. I went in to buy, but could not due to my existing NEXT agreement on an iPhone 6s.

My NEXT agreement was upgrade eligible (I made 12 payments, and when I canceled my JB pre-order from att.com my eligibility to upgrade via NEXT was almost immediately reinstated).

The problem is that Apple will not allow you to buy a new phone on NEXT upgrade if your existing NEXT agreement is not completely paid off. I read that Apple would give you a mailer to send it in to AT&T, but that wasn't the case. The only option I had to buy the phone from the Apple retail store was to buy outright or join the Apple Upgrade program.

I drove over to an AT&T corporate store to see what could be done (such as just turning my 6S in in exchange for them wiping the remaining NEXT installment balance so I could return to Apple to buy the reserved phone), but that was not an option. All AT&T would let me do is pay the existing 6s balance in full, or upgrade to a 7 through them. They didn't have the 256GB black in stock, and I had already canceled my JB pre-order, so I ended up going with the only 256GB model they had in stock or any color or type which was 7 Rose Gold.

So, be careful about using the Apple reservation system, if you're already on a NEXT plan and plan to trade the existing device to upgrade to the new one. You're basically locked into AT&T unless you want to pay the device off.
 
Okay so I have a feeling this was already answered but theres now 321 pages and its vastly overwhelming ... lol. So I got this text today and I'm not sure if its real or spam. I don't understand why exactly it would be spam since its a link to our AT&T page. Also I doubt AT&T would mass text this themselves with the uproar it would cause. My AT&T shipping estimates are still early October but I have heard from other RSM, RSC, and even mine and anothers' DM that the website is not a legitimate estimation and is considered to be off and even completely ineffective in most cases. Anyone have a confirmation this is real or any other information in regards to this. Thanks in advance!
 

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What a deliberately misleading text. "Your iPhone is on it's way" certainly indicates your phone has shipped. I can't see how it can be interpreted any other way. It's on it's way to being built in China? It's on it's way to our warehouse? It's on it's way to "preparing for shipping" again. Wow. This is a new low for these guys.

LOL @ being built in China! But yes, very misleading because I received one a few minutes ago but I cancelled my preorder over the weekend. :rolleyes:
 
My iPhone 7+ MB 128GB was just delivered.
Order date: 09/09/2016 at 3:25:32 a.m. ET
Original shipping was 9/23-9/30
I received the shipping notice email on Sunday.
 
i was already angry with ATT for how sloppy and awful this launch has been, but after that text I'm livid. What kind of garbage company would do something like this? You HAVE to know that there are tons of your customers out there waiting for any kind of update for their phone, and all they get when they reach out to att is non-answer bs responses, and when you send out something like this you are throwing rocks at a beehive.
 
What a deliberately misleading text. "Your iPhone is on it's way" certainly indicates your phone has shipped. I can't see how it can be interpreted any other way. It's on it's way to being built in China? It's on it's way to our warehouse? It's on it's way to "preparing for shipping" again. Wow. This is a new low for these guys.

People earlier in this thread received the same text. What a non-funny joke, AT&T.
 
So reading thru the post i am seeing some peoples orders are changing status to back ordered which scared me a bit so i went in to check the status of my order. As of now my order is still preparing to ship. Not going to worry yet, because my ship dates are still in the future.

Device: 7+ MB 128gb
Order date: 09/09/2016 at 3:10:27 a.m. ET
Estimated ship dates:
September 23, 2016 - September 30, 2016
 
Mine shows the same thing.
Mine has said that since I ordered on 9/9. There are 3 different ways to check status and they all 3 show something different. Preparing to ship or Processing or In Progess.

7+ Matte 256 gb
Pre-order 9/9 6:14 am ET
Ship dates 9/23 - 9/30
 
So I just got my wifes Iphone 7 128. Ordered Rose Gold and got black! WTF ATT.. Now ATT won't allow me to exchange it in store without paying a 45 dollar restocking fee or I can send it back and have to wait 7-10 days for them to process the return before they will even send a new one!!! This is backawkwards!!!
 
I got shipping information starting from Fort Worth, Texas. As far as phones come from China, I gotta figure those phones are not assigned to anyone and they aren't assigned until they get state side. At that point you'll get an individual tracking number.

You get tracking from China when the phone was ordered through Apple.
 
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Yeah, I feel for you guys. I was also annoyed that AT&T does not seem to have stock and I just cancelled my AT&T order and picked one up from the apple store. If you can do this I recommend it.
 
still in progress for me on *6737#

JB 128 plus
ordered 12:02am 9/9
est dates oct14-21


please att, die in a fire with your garbage bs spam texts
 
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