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Ordered MB 7+ 128gb on the 9th at 8am. Just went into backorder status at 732am. Any idea what the lag time is between backorder and actual shipping? Btw, I am in Maryland


Update since i checked on 6737 for backorder status...
I was chatting with a rep from At&T and she noted that on her end the system still said my order was processing. I was like WTF!!! She then went on to say to disregard the text updates as on her end she was still seeing my order as "processing". She said her resources were most up-to-date.

I completely understand the vast number of iPhones that they have ship out and can even understand the delays in getting the phones out.. but the least you can do is have your updates synced across different sources you have!
 
Update since i checked on 6737 for backorder status...
I was chatting with a rep from At&T and she noted that on her end the system still said my order was processing. I was like WTF!!! She then went on to say to disregard the text updates as on her end she was still seeing my order as "processing". She said her resources were most up-to-date.

I completely understand the vast number of iPhones that they have ship out and can even understand the delays in getting the phones out.. but the least you can do is have your updates synced across different sources you have!

She's bs'ing

If you got the back order text you're golden. Unless you're joining that one poster club who went to back order and got stuck.
 
Update since i checked on 6737 for backorder status...
I was chatting with a rep from At&T and she noted that on her end the system still said my order was processing. I was like WTF!!! She then went on to say to disregard the text updates as on her end she was still seeing my order as "processing". She said her resources were most up-to-date.

I completely understand the vast number of iPhones that they have ship out and can even understand the delays in getting the phones out.. but the least you can do is have your updates synced across different sources you have!

Don't listen to Reps or the Online Chat, they are as lost in the sauce as everyone else. lol
 
So my question is that I have reserved a Sprint model of the iPhone 7 plus 256gb my carrier is AT&T because this phone is dual band from what I've read, I should just be able to pop my sim card in and be good... So will I have any issue with "APPLE" selling me the phone on my next upgrade?
 
Been lurking on here since before launch, my finance thinks I'm crazy for following this thread "over a phone" but You guys are the only ones keeping me sane. Anywho I'm finally found a store with a 128GB 7+ in Silver near me from Apple Reservation. Happily I go to myAT&T to cancel my preorder and get hit with this. I check *6737# and sure enough it says back order . Still have no tracking number or email so idk what games AT&T is playing, in anycase I have to work tomorrow so I'm calling it a night. Will update you guys tomorrow whether it ships or not. Stay strong comrades!


Figures as soon as I want to cancel my order it ships. Just got the tracking for my i7+ 128GB Matte Black. Looks like it's overnighted for tomorrow. Original order date was 9/9 @ 3:07am with shipping window of 9/23-9/30. Even though it's before the quoted time it's still after others who ordered after me got theirs so AT&T still dropped the ball. Hopefully the rest of you get yours soon, and if anyone is near King of Prussia, PA the Silver 128GB+ I reserved should be up for grabs.
 

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iPhone 7 Plus Black (Matte) 128GB
Order date: 09/09/2016 at 4:41:16 a.m. ET
Location: Columbus, Ohio
Initial shipping estimate: 9/23-9/30
*6737# status changed to "backordered": 9/20 around 3pm
Email and text notification of shipping: 9/20 around 7pm
Fedex delivery expected: 9/22
 
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So my question is that I have reserved a Sprint model of the iPhone 7 plus 256gb my carrier is AT&T because this phone is dual band from what I've read, I should just be able to pop my sim card in and be good... So will I have any issue with "APPLE" selling me the phone on my next upgrade?

From what I have seen in this forum, you will not be able to get a non-AT&T phone on the AT&T Next Plan. You will have to purchase it at full price and can then use it with AT&T.
 
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What in the world. I have been living on the Apple Store app and haven't seen any +s in either NorthLake or SouthPark. Congrats tho.
Yes you can pay outright.
Check Southpark. I'm trying to change my time on my reservation now because I didn't myself a big enough window for my flight.
 
Has anybody called the 1-866-267-4510 to hear their order status over the automated system? Call and let me know what it tells you! #ReplyPost

Says the order is being processed at the Warehouse and I will be notified when the phone is shipped. It is the same status as before.
 
Has anybody called the 1-866-267-4510 to hear their order status over the automated system? Call and let me know what it tells you! #ReplyPost

Mine says it has been received and is being prepared. No change since 3:30 est on the morning of the 9th. Jet Black Plus with 256.
 
What in the world. I have been living on the Apple Store app and haven't seen any +s in either NorthLake or SouthPark. Congrats tho.
Yes you can pay outright.
Check Southpark. I'm trying to change my time on my reservation now because I didn't myself a big enough window for my flight.
 
St. Louis here.
Jet Black 7 Plus 128GB
Order Time: 2:11 CT on 9/9/16
Expected Shipping Date: Oct 14-21


OK, I get it. My delivery window is the middle of October so be patient.
But so many delivered to so many people ordering waaay after me...
 
:D
But you didn't pre-order your phone like the rest of us on 9/9 hence the name of this thread.

Ok, I'm sure this is my frustration talking, but why are people asking about their orders when they ordered AFTER launch day??

This is a preorder thread, not a "woke up at 3am EDT to have tons of frustration" thread! :D Anyone that ordered prior to 9/16 is a preorder!
 
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Has anybody called the 1-866-267-4510 to hear their order status over the automated system? Call and let me know what it tells you! #ReplyPost
I just called this number. And after putting in my phone number it just pauses for 5 seconds and then it says to repeat this message press blah blah or to check on another order. So it doesnt tell me anything.. What is this suppose to mean?
 
Now the question is, do I wait to get my MB128+ or settle for the same model in Silver and get it today...
 
Been here since preorder day decided to make an account and join officially in the misery of waiting.

I ordered early I thought, but ended up getting my order through on 9/9 at 3:10am eastern. Got emails w/order number. When I check my order it now it says 2:59am eastern on 9/9.

Oh and I am waiting on the Unicorn 7+ Jetblack 256GB...

TLDR
9/9 2:59am est 7+ JB 256 Stuck in PTS Shipping dates 9/30-10/7
 
To clarify this, as I know someone who is very well "in the know" at ATT and not just some store employee, the meanings are as such:

"Preparing to ship" or "in progress" (FOR A NORMAL ORDER) means that you have placed the order and it is process of being pulled from inventory and shipped out.

"Preparing to ship" or "in progress" (FOR A PREORDER EVENT) means you have submitted your order, it's been authorized/pre-authorized and now is sitting in a queue.

"Back ordered" (FOR A NORMAL ORDER) means the item is out of stock but you have been assigned the item from an incoming supply of the item.

"Back ordered" (FOR A PREORDER EVENT) means very much the same thing as above and YES it means your item will ship soon. You have now moved from that limbo status after initially placing your order, to now being assigned to an actual delivery/supply of devices. For pre-orders, that typically means when a fresh supply of devices lands in distribution center and now they have some "backorder inventory". So your order is assigned to be picked from that inventory. It then rapidly ships out. The reason this is different than a normal "back order" status which is assigned right away is that pre-order events are always variable and inventory/supply levels will not be known at time of order. They are driven after the preorder starts. So this is how the "back order" works for preorder events.


It makes perfect sense.
Appreciate the clarification. Increases the confidence for those things we've been able to in some way independently verify.

Also just plain makes sense, though since it's 2016 and iPhone 7 Pluses can take near-DSLR-quality photos, why can't we have webmasters or marketers at AT&T specifically delineate these statuses exactly as you've stated, above?

A good UI/UX is like pulling off a good joke; if you have to sit and explain it after showing it, go back to the drawing board! :)

Mine:
2 IP7+ BLK 256GB, ordered 9/9 8:30am/12:30pm ET, 9/23-9/30
 
St. Louis here.
Jet Black 7 Plus 128GB
Order Time: 2:11 CT on 9/9/16
Expected Shipping Date: Oct 14-21


OK, I get it. My delivery window is the middle of October so be patient.
But so many delivered to so many people ordering waaay after me...

Literally no one has had that phone ship yet.
 
St. Louis here.
Jet Black 7 Plus 128GB
Order Time: 2:11 CT on 9/9/16
Expected Shipping Date: Oct 14-21


OK, I get it. My delivery window is the middle of October so be patient.
But so many delivered to so many people ordering waaay after me...
ordered the same as you, also in STL. you have a better shipping window than me. 10/27-11/3 ordered9/9 6.30 am
 
Received my shipping notification today. Went on back order this morning (Checked via *6737*) 1 hour later received my notification. Delivery via FedEx tomorrow by 3PM.
Ordered 09-09-16 @ 3:04:45 a.m. ET
Matte Black 7 Plus 128GB
Delivery location MN
 
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From what I have seen in this forum, you will not be able to get a non-AT&T phone on the AT&T Next Plan. You will have to purchase it at full price and can then use it with AT&T.


Well that sucks. Phone is going to be paid the same either way. Not sure why that would make that much of a difference but hey I guess.
 
St. Louis here.
Jet Black 7 Plus 128GB
Order Time: 2:11 CT on 9/9/16
Expected Shipping Date: Oct 14-21


OK, I get it. My delivery window is the middle of October so be patient.
But so many delivered to so many people ordering waaay after me...
I haven't actually seen the 128 JB plus ship yet from anyone.
 
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