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Carrier iPhone 7/7+ Sprint Pre-Order Thread

Yo **** Sprint and that bullsht email, how you gonna shoot everyone the email and get hopes up? So basically they just sent us the script they have been reading to us or what? Insteading of wasting time on that they should have given us tracking emails
 
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numb3rmonkey said:
WHAT THE PHAHK!?
Click to expand...

Hey, i dont make the rules!

But FWIW, i live in Northern VA, right outside of DC. Heard people saying not only are orders first come first serve, but that they are also being split for priority by location. EX: Possibly because i am right outside of DC which is a major metropolitan area it has a "higher priority" because of the larger population. Regardless, i hope you get that magical email soon!

I was in class when i got mine and literally JUMPED UP and screamed out loud haha
 
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ken5B said:
Just got this fun heart-attack-inducing email:


maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

A quick order update.
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

Your order includes a popular item that's on backorder. Your estimated shipping and delivery timing is provided below. You can keep tabs on the status of your order 24/7 at sprint.com/myorder. We'll send you an email when it ships.
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

Order summary:

Ordered for: Ken
Order date: 9/9/2016 3:18
Order number: oy-shso-80344xxxx

Items delayed:
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

QUANTITY ITEM DESCRIPTION
1 IPHONE 7 PLUS BLACK 128GB

Shipping and delivery:

iPhone 7
32GB All colors:
Delivers between 9/16 and 9/23
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

128GB Black, Rose Gold, Silver, Gold:
Delivers between 9/16 and 9/23
Jet Black:
Ordered before 8 a.m. CT on 9/9: Ships by 10/7
Ordered after 8 a.m. CT on 9/9: Delivers between 10/19 and 10/26
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

256GB Black, Rose Gold, Silver, Gold:
Delivers between 9/16 and 9/23
Jet Black:
Ordered before 11 a.m. CT 9/13: Ships by 10/7
Ordered after 11 a.m. CT 9/13: Delivers between 10/19 and 10/26
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

iPhone 7 Plus
32GB Black:
Ordered before 11 a.m. CT on 9/13: Ships by 9/30
Ordered after 11 a.m. CT on 9/13: Delivers between 10/19 and 10/26
Rose Gold:
Ordered before 11 a.m. CT on 9/13: Ships by 9/30
Ordered after 11 a.m. CT on 9/13: Delivers between 10/12 and 10/19
Silver, Gold:
Delivers between 9/23 and 9/30
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

128GB Black:
Ordered before 11 a.m. CT on 9/13: Ships by 9/30
Ordered after 11 a.m. CT on 9/13: Delivers between 10/10 and 10/19
Jet Black:
Ordered before 8 a.m. CT on 9/9: Ships by 10/7
Ordered between 8 a.m. and 11 a.m. CT on 9/9: Ships by 10/21
Ordered after 11 a.m. CT on 9/9: Delivers between 11/11 and 11/18
Rose Gold, Silver, Gold:
Ordered before 11 a.m. CT on 9/13: Ships by 9/30
Ordered after 11 a.m. CT on 9/13: Delivers between 10/12 and 10/19
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

256GB Jet Black:
Ordered before 8 a.m. CT on 9/9: Ships by 10/7
Ordered between 8 a.m. CT on 9/9 and 11 a.m. CT on 9/13: Ships by 10/21
Ordered after 11 a.m. CT on 9/13: Delivers between 11/11 and 11/18
Black, Rose Gold, Silver, Gold:
Delivers between 9/23 and 9/30
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft
maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

maP5_pXcij7BPz2xK_Dg6Q89jPXYegRX4YQr26MYEBUvlP9BoOciY8xfTD5HibpUKWGzV3D9u_ldivoWtlmRCmNLmNG0eN_36MktcUlUO2yhhmlJ4w=s0-d-e1-ft

We appreciate your patience because many factors can dictate when your items will be available. If you'd like to choose a different device or cancel your order, contact us at 866-789-8292:
Monday through Friday: 7 a.m. to 10 p.m. CT
Saturday and Sunday: 8 a.m. to 8 p.m. CT
Click to expand...

I'm new to the forum & have been following the thread since Sunday. I got this email as well. FYI-- I ordered a jet black 7 plus 128GB on 9/9 at 6am EST living on the Eastcoast. I'm just going to expect my delivery on or before 10/7. Looks like this phone will be the last on the list!
 
csmith0917 said:
Ahh! That's what I've been waiting on! What time did you order? I order as soon as the website would let me, about 3:05 CT. My order number is oy-shso-80345XXXX. No shipping for me yet :(
Click to expand...

I'm pretty sure that Sprint was messing with me... I still have no tracking information and I just received the email everyone is talking about that's saying "Your order includes a popular item that's on backorder." ...I am seriously pissed. How can I plan to have someone available to sign for the package if I have no idea when it's even in the area?

I placed my order around the same time though give or take about 20 minutes. This whole process is just exhausting and I've fought the urge to get on the phone with Sprint and demand some kind of reimbursement because the trade in credit on my 6 was the only reason I upgraded in the first place. Depending on which email I've gotten today is correct, I may not make the deadline for the return.
 
I've been lurking for a while, and I only decided to post because I just got that update email from sprint as well. I ordered on 9/12, so I didn't really expect to see my phone before 9/30, but I am really anxious now, lol
 
FWIW I think if you call support, you might get bumped up. I did order mine (MB 7+ 128GB) at like 3:30am PST on 9/9, but yesterday I chatted with support (nicely) and a few hours later I got a shipping notification with a delivery of today. Might be a long hold, but it may help?
 
mattorrr said:
Hey, i dont make the rules!

But FWIW, i live in Northern VA, right outside of DC. Heard people saying not only are orders first come first serve, but that they are also being split for priority by location. EX: Possibly because i am right outside of DC which is a major metropolitan area it has a "higher priority" because of the larger population. Regardless, i hope you get that magical email soon!

I was in class when i got mine and literally JUMPED UP and screamed out loud haha
Click to expand...

DFW Metroplex 7.1 Million > DC Metro 6.1 Million (Wikipedia)

Nonetheless, congrats on your phone.
 
Finally lost it and emailed Marci Carris. I resisted for a long time because I try not to be That Customer but nothing about this preorder makes sense. She replied and said she's researching it with her team, and that I should check my Spam folder. Gee, thanks...o_O
 

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jmc77 said:
FWIW I think if you call support, you might get bumped up. I did order mine (MB 7+ 128GB) at like 3:30am PST on 9/9, but yesterday I chatted with support (nicely) and a few hours later I got a shipping notification with a delivery of today. Might be a long hold, but it may help?
Click to expand...
I've been lurking a while myself and thought that I would jump in a give an update. I agree with jmc77. I chatted with order support this morning just to make sure that my order was still in place since I was seeing order numbers all around mine going out. I just told the rep that I wanted to make sure that everything was okay with my order. The rep (Joanna) was very nice and gave the standard line that she expected the phone to ship by 9/30, but hopefully I would see it before that. Within an hour of that chat, I received my shipment confirmation with my tracking number.

My order number is 803472xxx on 9/9, confirmed at 6:33 am. 7+132 GB MB
 
Just got the same e-mail as everyone else has been getting this morning.

So basically they are saying everything but the iPhone 7 32GB is a "popular" item and that everything else is backordered. What ******** that is! That's their whole lineup!
 

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Same stuff... different day:
"
Product ID Description Qty. Order Date Tracking #
190198157430 IPHONE 7P BLACK 32GB KIT 1 2016-09-09
Status: Your order for the iPhone 7 Plus Black 32GB has been received. Our various shipment times based on order date are: (i) Ships by 9/30 if ordered by 11AM CT on 9/13. (ii) Delivers 10/19-10/26 if ordered between 11AM CT on 9/13 and 12PM CT on 9/17. (iii) Delivers 11/1-11/14 if ordered after 12PM CT on 9/17. You may track the progress of your order at www.sprint.com/myorder. Additionally, keep an eye out for a shipping email with your tracking information. Thank you for your patience."

*sigh*
 
FYI. Finally got my shipping notification 2 mins ago. Looks like they've started going about again this morning. But here's the thing - I BLASTED Sprintcare on twitter and I don't think it's a coincidence that I got my shipping notification 9 minutes after they responded to me.

7+ MB 128 gig. 80349XXXX

Nothing updated in the UPS system though.
 
Byram said:
FYI. Finally got my shipping notification 2 mins ago. Looks like they've started going about again this morning. But here's the thing - I BLASTED Sprintcare on twitter and I don't think it's a coincidence that I got my shipping notification 9 minutes after they responded to me.

7+ MB 128 gig. 80349XXXX

Nothing updated in the UPS system though.
Click to expand...

I have not "blasted" them publicly as my inquiries with them have been going down in the DM, unfortunately with negative results. Perhaps I should try to this blasting.
 
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