Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Posted this 1yr ago on fb. Still relevant lmfaaaaooo
 

Attachments

  • IMG_2665.JPG
    IMG_2665.JPG
    181.7 KB · Views: 143
That can't be true for people who got conf emails shortly after preorders opened
It may very well be true.

Problem is there is no way of knowing for certain until the dates pass. Sprint reps clearly have no real idea.

If you're right it would seem Sprint has one script that it's reading to callers. This reinforces our opinions that Sprint is increasingly getting poorer at customer communication. However the core problem may be because Apple has them backed up into a corner.

I posed the theory that Apple was directing the majority of shipments to its own stores right after launch due to a lawsuit that was filed shortly after preorders. In that lawsuit it claimed that existing IUP customer orders were being deferred to new IUP customers. Merit aside, it seemed that on launch Apple made sure to have units available to IUP customers, and as of now to walking, where carriers have had to push orders back.

I'm certain the agreements with carriers limit any exposure Apple has to action. Carriers most likely agreed to something that allowed Apple to show preference to its stores. Of course this makes sense on Apples part and who would blame them?

We are left to Apples mercy. You have a better chance of walking into an Apple Store and getting a device now than seeing your preorder arrive within the current windows.

Sprints accountability lies within being transparent and forthcoming concerning orders. We get conflicting information that could be avoided by being upfront. Sure some customers would be upset. Let's be honest though, for the most part not getting our devices on time is a first world problem.

I submit this as my opinion. It's all speculation. There could be a supply chain issue, quality issue, or something similar. That wouldn't explain why Sprint seems to be left out. After all we are seeing some more units arriving in Apple Stores and seeing AT&T orders moving today. Take it all as you will.
 
  • Like
Reactions: Guttrglttr
So I was looking on the AT&T and Verizon forums and they are getting notifications of shipping left & right. I wish Sprint would start doing the same. Mine says not to ship by til Sept. 30 but there are a lot getting shipments early.
 
Yes!
But I also think the reps have no idea what their talking about lol. Their just as lost as the customers

Sprint reps internal information is the same information we have on the myOrder page. If you want anything more, you have to go higher up which isn't always much better.
[doublepost=1474642413][/doublepost]Next year I will be buying from Apple outright. No more leasing or financing. I don't like being held by the balls, nor do I like middle men, Especially when they are Sprint. I could have had a phone by now. Maybe not the Jet Black, But I would have equally enjoyed the MB which now days seem to be in stock at local Apple stores. Sure I have to pay outright but whatever. The troubles saved are worth it. That's what my Apple rewards card is for.
 
  • Like
Reactions: Guttrglttr
Unfortunately no black or silver 7+ in any local Apple stores. Guess I'll keep looking daily but that is something I am considering to (buying outright) I've finally gotten to the point in my life that aside from the battery my phone isn't trashed at the end of the two years.
 
There's so much stock at my local Apple Store, it's comical. If I wasn't living this nightmare currently, I wouldn't believe that people don't have their preorders filled
 
So, if you find a Sprint store that has a phone in stock, are we able to cancel the preorder there or does it mess up everything. My biggest concern isn't the color, its that when the next iPhone comes out then we won't be eligible for a launch day upgrade since our 12-month fulfillment will now be in October
 
Last edited:
  • Like
Reactions: Guttrglttr
I'm just going to wait out the time frame sprint has on that chart...if the 30th comes and I don't have my phone, then I'll just cancel my order and go another route. This is completely ridiculous. They're not supplying carriers enough product to even fulfill first day preorders is absurd.
 
  • Like
Reactions: AppleB
I've got the order cancelled now (confirmed via email and status page) but my line is not showing eligible on the sprint site. Are you saying you were able to call them while you were in the store and have them cancel the order and restore your upgrade eligibility in one "quick" call?

The call did take a little bit but most of it was hold time. They were able to reinstate my upgrade right then on the phone but had to transfer me to cancel the order. The woman at Apple went ahead and helped other customers while I was on hold but she carried my phone around the whole time so that it wouldn't accidentally be sold to another person.
 
They're really ignoring people. Still on hold thinking I might cancel my order and just pick one up at my local Apple Store.

I just did.. pretty damn smooth actually! I had to help the guys at apple do their jobs, they couldn't figure out how to get the carrier financing options to work or how to navigate the pages that popped up during the process. They seriously got stuck at least 3 times and I had to suggest what they should do, once they called their supervisor
The call did take a little bit but most of it was hold time. They were able to reinstate my upgrade right then on the phone but had to transfer me to cancel the order. The woman at Apple went ahead and helped other customers while I was on hold but she carried my phone around the whole time so that it wouldn't accidentally be sold to another person.

Thanks for the update, picked up the phone yesterday without issue! Line was eligible for upgrade within an hour or 2 of my cancellation.
 
  • Like
Reactions: Suarez90
There's two routes I could take.
Apple Store Buy $900 for 7+
Sprint early lease cancelation $400

Or wait it out and get the 7+ JB at no cost down
And No early lease termination payoff.

One is a $1300 option.
The other is Free.

It's one hell of a wait but I really can't justify spending $1300 to get it early.
 
Thanks for the update, picked up the phone yesterday without issue! Line was eligible for upgrade within an hour or 2 of my cancellation.

I actually had my upgrade back before I had my order cancelled. Now I'm just waiting for Sprint to refund the money I paid for the taxes on the preorder.
 
Soooo i'm guessing the person that said they got tracking a few pages back did not cause i still don't see the proof that ANY Sprint order has shipped in the last 24-48 hours that didn't go to a store for pick up.
 
So you still work for Apple? If what you're saying is true -- and I definitely believe you -- then it's a serious breach of trust. If you're interested in whistleblowing, DM me.
No I don't work for Apple. I quit, but can still be sued by them because I signed a non-disclosure agreement. I currently work for cox and have A non-disclosure there as well. So if I was to talk to reported about a previous job and anyone sees that from my current job, then I would be deemed untrustworthy and therefor lose this current job and with thousands of dollars in medical expenses for my child. That cannot happen.
 
  • Like
Reactions: ZebraDude
There's two routes I could take.
Apple Store Buy $900 for 7+
Sprint early lease cancelation $400

Or wait it out and get the 7+ JB at no cost down
And No early lease termination payoff.

One is a $1300 option.
The other is Free.

It's one hell of a wait but I really can't justify spending $1300 to get it early.

That would be idiotic. #FirstWorldProblems
 
  • Like
Reactions: Mikeydagawd
I'm just going to wait it out. The preorder was a waste of time. If I decide to do iPhone 8 or whatever it is I'm not preordering I'll wait till late November to get it.
 
  • Like
Reactions: uknation87
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.