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Carrier iPhone 7/7+ Sprint Pre-Order Thread
- Thread starter OVOElias
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256gb Black 7! (sorry for the crappy lighting it's about to storm.)
So I call executive escalations back after they left a voicemail.
The silver + is apparently backordered and I didn't order it in time to get it by the 30th even though it says it'll ship BY THE 30th.
Lucky me! yay.
The silver + is apparently backordered and I didn't order it in time to get it by the 30th even though it says it'll ship BY THE 30th.
Lucky me! yay.
At least you got something. I emailed just to express frustrations about the process and my ideas for improvements. Got a call that I missed. Called back. Voicemail twice. Left voicemail with all my info. Nothing. Emailed Marci again. The guy sent me an email with a brief apology and that he would call yesterday afternoon. Still nothing.
So I just check my sprint account and I get hit with the " Congratulations you can upgrade! " I found this really odd because I used my the upgrade on the black 7+. Anyone else getting this?
I got that too because I paid for the 2yr and not payment plan. They are trying to get you on a payment plan, I chose not to.
Very clear they won't be here today, no guarantees on any delivery dates at this point.
I don't think it's sprint fault, probably didn't expect this much volume over two new colors.
Just got shipping notification.. for the RG 7+ 128 that I accidentally ordered at 8AM on launch day because the order system glitched out and I had to start over but forgot to change the color!
The same order that I cancelled a day later..
Oh well, I got a good chuckle out of it. I didn't place a new preorder until 9/12 and am currently in the 9/30 bucket with no updates since the confirmation. It'll get here when it gets here and no amount of forum complaining/harassing customer service will change that. Some of you need to lighten up.
The same order that I cancelled a day later..
Oh well, I got a good chuckle out of it. I didn't place a new preorder until 9/12 and am currently in the 9/30 bucket with no updates since the confirmation. It'll get here when it gets here and no amount of forum complaining/harassing customer service will change that. Some of you need to lighten up.
I call BS on that. Apple knew 2 brand new colors would be the highest in demand. I almost feel like they limit production on purpose to cause a hype and publicity that they all sold out.
Got it! Sorry about the pic. I had to use my iPad.
I think you're exactly right about them purposefully limiting production to build hype... Genius on their part, but super frustrating as a customer. I also think they bumped up the release date a week to take advantage of the Note 7 fiasco. Super disappointed in Apple this year!
I'm a buyer for a living and honestly shipping from China now a days is pretty straight forward you know when your product will arrive when you place your orders. What I order they have to manufacture and then ship. The amount of IPhones that can fit into a single container is a lot. This could easily be pretty much prevented. I understand it probably takes a while to produce for the demand on launch day but honestly almost a decade of this .. they create a shortage to drive demand.
Sprint has really done me good. These ******s lost not 1 or 2 or 3 BUT 4 orders. We placed 4 orders and all 4 are missing. No one at sprint knows what happened. I spent hours on the phone with 5 reps and all they can do is say to place another order. How do you lose 4 orders??? Sprint I know is the biggest POS known to man kind but wow. Oh and I have 4 confirmation emails stating that no need to place another order again.
I believe that also. Year after year they are low on supply or say they are. You would figure by now they could forecast what is going to be a big seller like the JB and MB Plus.
By doing preorders a week before release we are forced into a bottle neck of the Apple Web store and carrier stores. It becomes impossible for everyone to receive a preorder on release day.
Alright, I'll play along too.
Ordered two iPhone 7+ 128Gb Rose Golds Saturday (9/10) Evening.
8038XXXXX and all I'm getting is the following:
I'll update when anything changes!
Ordered two iPhone 7+ 128Gb Rose Golds Saturday (9/10) Evening.
8038XXXXX and all I'm getting is the following:
Your order for the iPhone 7 Plus Rose Gold 128GB has been received and will ship by 9/30 if ordered before 11AM CT on 9/13. Your order will deliver 10/12-10/19 if ordered between 11AM CT on 9/13 and 3PM CT on 9/16. Your order will deliver 10/9-10/26 if ordered after 3PM CT on 9/16. You may track the progress of your order at www.sprint.com/myorder. Additionally, keep an eye out for a shipping email with your tracking information. Thank you for your patience.
Just a little bummed that I haven't received a tracking number yet, but not surprised that I'm not getting them today.
I'll update when anything changes!
I have the same order status, although I ordered the mb 128gb ipHONE 7+ 803449XXX at 323am cst on 9/9:
Your order for the iPhone 7 Plus Black 128GB has been received and will ship by 9/30 if ordered before 11AM CT on 9/13. Your order will deliver 10/10-10/19 if ordered between 11AM CT on 9/13 and 3PM CT on 9/16. Your order will deliver 10/21-10/28 if ordered after 3PM CT on 9/16. You may track the progress of your order at www.sprint.com/myorder. Additionally, keep an eye out for a shipping email with your tracking information. Thank you for your patience.
Who knows when they'll actually ship..