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Your status times are exactly the same as mine, must be the same shipment.
Quick question and I hope you can help. I got a dispatch notification today and they are using UPS. At the moment the UPS tracking number they gave me is not working yet. Did you experience this as well? Also were you able to use the delivery reference number starting with an 8 in the email as a shippers reference and if yes how do you do it?

I am so sorry that I have so many questions but I am hoping you or anybody who got dispatch notifications and are getting their phone with UPS can help me.

Thank you!
 
I am fairly sure it has been mentioned here, Are we able to take our phones bought from the online store in to the shop and sign them up for the upgrade programme, two of the chat workers on apple say this isn't possible but i can swear some people here have managed to do it?

F
I did just this. No problem.
 
My Apple order has changed on Apple's website, it now reads "Preparing handover to final carrier" i wonder if this means the phone is now in the country? anyone else have this?
 
Quick question and I hope you can help. I got a dispatch notification today and they are using UPS. At the moment the UPS tracking number they gave me is not working yet. Did you experience this as well? Also were you able to use the delivery reference number starting with an 8 in the email as a shippers reference and if yes how do you do it?

I am so sorry that I have so many questions but I am hoping you or anybody who got dispatch notifications and are getting their phone with UPS can help me.

Thank you!

I am not sure about a number starting with 8, I don't think I've seen anything like that.
I checked mine by logging onto my Apple account, finding the order and from there click Track delivery and follow the links through to UPS. It may just be that UPS have not updated their tracking information yet.
 
I am not sure about a number starting with 8, I don't think I've seen anything like that.
I checked mine by logging onto my Apple account, finding the order and from there click Track delivery and follow the links through to UPS. It may just be that UPS have not updated their tracking information yet.
I would say you are right......thanks for the quick reply
 
My Apple order has changed on Apple's website, it now reads "Preparing handover to final carrier" i wonder if this means the phone is now in the country? anyone else have this?
Yup had this yesterday and mine was delivered about an hour ago - it's on its way!! Enjoy :)
 
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Incheon, Korea, Republic of 30/09/2016 20:01 Arrival Scan
ZhengZhou, China 30/09/2016 16:51 Departure Scan

finally some movement!
[doublepost=1475239186][/doublepost]the UPS details show:
Scheduled Delivery :Friday, 30/09/2016, By End of Day

optimistic given its in Korea!


current UPS status is:

Incheon, Korea, Republic of 30/09/2016 20:01 Arrival Scan
ZhengZhou, China 30/09/2016 16:51 Departure Scan
ZhengZhou, China 29/09/2016 14:21 Sender tendered the shipment to UPS after the latest collection for the requested service. A day delay is likely.
ZhengZhou, China 27/09/2016 19:30 Arrival Scan
27/09/2016 18:57 Departure Scan
27/09/2016 17:35 Location Scan
27/09/2016 15:37 Origin Scan
China 27/09/2016 4:17 Order Processed: Ready for UPS

@Baal when did yours depart Incheon?

I have the same...they must be using fast planes if it will arrive today! ;)
 
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John Lewis top tip for those hoping to buy from them...

If they get stock but you miss out on the item you want, check again between midnight and 2AM. It is at this time that John Lewis's farcical and indiscriminate fraud prevention system kicks in and suspends some orders - the items for which are returned back to stock.

For example when on Tuesday they got some Jet Black Pluses (and I was lucky enough to bag two!) they were out of stock by around 9PM, but at 2AM two reappeared (and another poster here got one of them in fact!). :)
 
Thank you I will, I hope you are enjoying yours :)
Yep I have the same...

Looking deeper at the tracking, looks like it's arrived with DHL in the Netherlands which means it can potentially be in the UK within a couple of hours, certainly by tomorrow.

I don't think they'll attempt delivery on a Saturday (at least I hope not, as mine is being delivered to work) since I've not ever known Apple orders to delver on a Saturday regardless of who the final carrier is.

Looks like a pretty certain Monday delivery though! :)
 
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I was lucky earlier and managed to order 1 of the 2 matt black 128gb plus's from john lewis. Received an order acknowledgmant email and they've taken the funds from my bank account. Now they've also sent an email on their extra year guarantee but no confirmation email, it's not showing in my orders either. Was it the same for others who have been successful with them on here? I know some have had trouble with them.
 
I don't have any tracking info as I've ordered multiple products, but does anyone know what 'appointment request' means?
 

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I was lucky earlier and managed to order 1 of the 2 matt black 128gb plus's from john lewis. Received an order acknowledgmant email and they've taken the funds from my bank account. Now they've also sent an email on their extra year guarantee but no confirmation email, it's not showing in my orders either. Was it the same for others who have been successful with them on here? I know some have had trouble with them.
Once you've got the service guarantee email you're fine!
 
Really I hope so! Don't think Ive ever ordered something so fast!
If you've got an order with Apple or someone else don't cancel it until you actually have the phone in your hand though. Something could still go wrong.
But let's try to be positive ;)
 
If you've got an order with Apple or someone else don't cancel it until you actually have the phone in your hand though. Something could still go wrong.
But let's try to be positive ;)
already made that mistake and cancelled my apple order which was due for the 13th-19th of october. Managed to get one from carphonewarehouse last week but sent back when I found out it locks to the first network. This JL order is my only hope or its back to refreshing web pages!
 
already made that mistake and cancelled my apple order which was due for the 13th-19th of october. Managed to get one from carphonewarehouse last week but sent back when I found out it locks to the first network. This JL order is my only hope or its back to refreshing web pages!
Normally when an order falls through for JL it's before the service guarantee email has been issued and it's normally due to the bank or JL blocking the transaction. Given you've got your email and the funds have been taken I reckon you're pretty safe. Good luck though and let us know what happens!
 
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Normally when an order falls through for JL it's before the service guarantee email has been issued and it's normally due to the bank or JL blocking the transaction. Given you've got your email and the funds have been taken I reckon you're pretty safe. Good luck though and let us know what happens!
will do thanks
 
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Yep I have the same...

Looking deeper at the tracking, looks like it's arrived with DHL in the Netherlands which means it can potentially be in the UK within a couple of hours, certainly by tomorrow.

I don't think they'll attempt delivery on a Saturday (at least I hope not, as mine is being delivered to work) since I've not ever known Apple orders to delver on a Saturday regardless of who the final carrier is.

Looks like a pretty certain Monday delivery though! :)


DHL is still awaiting it:

Though I think it's home time for the workers now!
 

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