iPhone 7 plus audio popping and crackling.

Discussion in 'iPhone' started by SymptomFinger, Oct 5, 2016.

  1. SymptomFinger macrumors newbie

    Nov 2, 2013
    So, ever since I got my iPhone 7 Plus, every time I FaceTime (with someone who also has an iPhone 7 Plus), throughout the call there will be a frequent popping noise that kind of sounds like when you pull out your headphones while something is playing, but louder. He tends to use the speaker when we FaceTime, so its not his headphones. I've also received calls from him on my macbook and the audio still pops and cuts in and out.

    Anyone else with an iPhone 7 notice this? I'm wondering if there really is a problem with the mic sensitivity, since a lot of people are having loud white noise in their recordings.

    EDIT: This also happens on Messenger calls and regular phone calls, and is sometimes heard on both ends.
  2. Relentless Power macrumors Core

    Relentless Power

    Jul 12, 2016
    No issues here. Your device is defective. Contact Apple.
  3. Shark5150 macrumors 65816


    Sep 24, 2014
    Wow. Strange. My fiancé's 6s+ started doing the same thing after we upgraded to 10.0.1. Exactly as you described! I blamed her for doing something to the phone! Now, I'm thinking differently.
  4. CosmoPilot macrumors 65816


    Nov 8, 2010
    South Carolina
  5. Bwrin1 macrumors regular


    Sep 9, 2016
    Anytime I'm on FaceTime I get crackle and pops all the time it's annoying it happens on my wife's 7+ as well
  6. eXMomoj macrumors newbie

    Sep 23, 2016
    Same issue with my iPhone 7 Plus as well. I might take it to the Apple Store to see if they can diagnose the problem.
  7. wickedwahine11 macrumors 6502


    Nov 2, 2013
    Ditto, mine is irritating the hell out of me and seems to do it every few minutes when I am on a call. Tomorrow is my last chance to swap it, and I am leaning towards trying to exchange it. I am sorry all of you have it happening but glad to know I am not crazy and it is not just me.
  8. rsbacon macrumors member


    Oct 29, 2015
    Yep, thinking about returning mine for the same issue. I use the speaker a lot for both FaceTime and Skype conference calls, and it sounds terrible. The pops seem to be coming from the earpiece speaker

    I thought I would ride it out with the No Service issue and wait for a software update, but this one is too hard for me to live with daily :(
  9. Booji macrumors 6502a


    Nov 17, 2011
    I was experiencing a horrible stutter and popping with youtube audio on my 7+. I did a hard reset and it was fine.

    Not too happy about this - reminds me of Windows.
  10. Shiftyx macrumors newbie


    Dec 29, 2016
    --- Post Merged, Dec 29, 2016 ---
    Try doing a DFU restore it is a software issue on some devices that rolled out at a certain time

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