iPhone 7 plus audio popping and crackling.

Discussion in 'iPhone' started by SymptomFinger, Oct 5, 2016.

  1. SymptomFinger macrumors newbie

    Joined:
    Nov 2, 2013
    #1
    So, ever since I got my iPhone 7 Plus, every time I FaceTime (with someone who also has an iPhone 7 Plus), throughout the call there will be a frequent popping noise that kind of sounds like when you pull out your headphones while something is playing, but louder. He tends to use the speaker when we FaceTime, so its not his headphones. I've also received calls from him on my macbook and the audio still pops and cuts in and out.

    Anyone else with an iPhone 7 notice this? I'm wondering if there really is a problem with the mic sensitivity, since a lot of people are having loud white noise in their recordings.

    EDIT: This also happens on Messenger calls and regular phone calls, and is sometimes heard on both ends.
     
  2. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    No issues here. Your device is defective. Contact Apple.
     
  3. Shark5150 macrumors 6502a

    Shark5150

    Joined:
    Sep 24, 2014
    Location:
    Philly
    #3
    Wow. Strange. My fiancé's 6s+ started doing the same thing after we upgraded to 10.0.1. Exactly as you described! I blamed her for doing something to the phone! Now, I'm thinking differently.
     
  4. CosmoPilot macrumors 65816

    CosmoPilot

    Joined:
    Nov 8, 2010
    Location:
    South Carolina
  5. Bwrin1 macrumors member

    Bwrin1

    Joined:
    Sep 9, 2016
    Location:
    Indianapolis
    #5
    Anytime I'm on FaceTime I get crackle and pops all the time it's annoying it happens on my wife's 7+ as well
     
  6. eXMomoj macrumors newbie

    Joined:
    Sep 23, 2016
    #6
    Same issue with my iPhone 7 Plus as well. I might take it to the Apple Store to see if they can diagnose the problem.
     
  7. wickedwahine11 macrumors 6502

    wickedwahine11

    Joined:
    Nov 2, 2013
    #7
    Ditto, mine is irritating the hell out of me and seems to do it every few minutes when I am on a call. Tomorrow is my last chance to swap it, and I am leaning towards trying to exchange it. I am sorry all of you have it happening but glad to know I am not crazy and it is not just me.
     
  8. rsbacon macrumors member

    rsbacon

    Joined:
    Oct 29, 2015
    #8
    Yep, thinking about returning mine for the same issue. I use the speaker a lot for both FaceTime and Skype conference calls, and it sounds terrible. The pops seem to be coming from the earpiece speaker

    I thought I would ride it out with the No Service issue and wait for a software update, but this one is too hard for me to live with daily :(
     
  9. Booji macrumors 6502a

    Booji

    Joined:
    Nov 17, 2011
    Location:
    Singapore
    #9
    I was experiencing a horrible stutter and popping with youtube audio on my 7+. I did a hard reset and it was fine.

    Not too happy about this - reminds me of Windows.
     
  10. Shiftyx macrumors newbie

    Shiftyx

    Joined:
    Dec 29, 2016
    #10
    --- Post Merged, Dec 29, 2016 ---
    Try doing a DFU restore it is a software issue on some devices that rolled out at a certain time
     

Share This Page