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Discussion in 'iPhone' started by Appurushido, Dec 21, 2017.
Of course I'll buy another iPhone! Not switching to android over a tantrum.
I don't know how much this will affect Apple but I'm kinda in the camp that says that they should have a pop-up or a notification similar to Windows laptops informing the users when it's time to upgrade/replace their battery instead of just proceeding to slow the device down.
There are a lot of people who probably would never know such a thing is happening behind the scenes and would be forced to get a new phone.
Not a scandal but anything bad about Apple = more money for the site that reports it.
When your phone is old, just change the battery. Apple just needs to improve its change battery policy and should've come up with a better response as the one they gave is horrible.
I am not sure really. I recently purchased an iPhone 8 and I can tell you this news does not instill confidence or trust in Apple.
On the one hand they throttle because the battery is too old (one year) or bad they say.
On the other support test your battery and says no its not bad we can't replace it.
Very confusing...add that to the fact this was supposedly done for a small batch of bad batteries in the 6s. But if so why throttle the 7 and in the future the 8 and X?
Sounds fishy to me.
I will stick with iPhone, and here is why:
Aside from the fact that I don’t like any Android OS, I had a iPhone 6, and 6s both running iOS 11. Neither ran any slower than the day I bought them. My iPhone 6 has always spent a lot of time on a charger, so it’s battery was still very healthy by iOS11 release, and my iPhone 6s was running very slow, with occasional crashes (when battery ran low). The iPhone 6s was diagnosed by Apple to have one of the under-performing batteries covered by their recall, so they replaced the battery 18 months into ownership. Since they replaced my battery, performance was great. Apple told me that a low battery will slow down the phone back then. Today, my mother has the iPhone 6s, with a the latest iOS 11.2 and it still performs amazingly well.
What Apple did was not to admit to a deceitful practice, they publicly confirmed the rumors to be true, and elaborated on the issue. If you phone is running slow, it means your battery is bad. If Apple did not slow down your phone, it would crash when executing operations that the battery could not support.
Others in the media have already confirmed this, by having their battery replaced, and seeing that performance was fully restored.
I’m throwing away all of my Apple products!!
We have a few examples here of how Apple stores have refused to change batteries, even when the customer was willing to pay the replacement fee, based on their *battery test* findings.
As for the decreasing the performance or loss of usability ( i.e. device shuts down after certain %age ) is something Apple should've offered an option for, along with offering to replace worn battery at the $79 fee, regardless of what their *battery test software* indicates, so the consumer can regain lost performance without having to compromise or buy a whole new unit.
We, the customers, paid for the device and it is OUR discretion to choose.
So glad to see customers now dragging Apple's butt to court! I hope it sticks and stings'em at the bottom line!
Already emailed Tim to tell him he lost me as a customer.
like the majority in this thread, we should stand behind a company, give them a free pass (again) on this one.
Don't loose your loyalty for Apple, defend them like its your own company or family member. (Or just downplay this particular subject also, that always works out very well).
Come on people, it's Apple we're talking about!
Who really thought that when you spend hundreds of dollars/euros, you would be the true owner of the product?
You pay the money, you are just the user of this product, nothing more.
The only issue I really see out of it is the transparency problem and the battery replacement issues people have reported to have.
Would it kill them to just announce this ahead of time in the changelog and/or provide a setting to allow control with it? No. Slipping something with no notice that could affect performance is never really a good idea. Just be transparent.
They probably shouldn’t be denying request for replacement batteries, especially if the customer is willing to pay. I understand that they want probably don’t want to be swapping out batteries all willy nilly, but if they know this issue is going on, they probably should’ve added that to their battery diagnostics (and maybe they have now and so this is moot.)
As far as will I stop buying from them? No. I have always bought competing devices. Everything has their advantages and disadvantages over each other.
I’m sure the PR headaches from all the articles will be enough. No point with class actions and whatever else. I don’t care about getting a check 6 years later that pays out less than the stamp they used to send it to me.
I don’t know.
I want to wait and see how Apple responds.
I hope they do the right thing. Slowing down my CPU is not acceptable to me.
It's not goofballs, because of brand/ecosystem "lock-in"... people like Apple and are invested in the ecosystem; so if their phone is running slow, they think, "Nuts, it's time to upgrade," rather than, "Time to switch platforms...".
Why is this any different than the also unknown things Apple does behind the scenes to manage memory, or temperature, or screen color, or any aspect of the user experience?
We love Apple’s outward engineering and design decisions, but when we disagree with an internal one, it’s a scandal?
It’s not a scandal. It’s just another knee jerk bandwagon, filled with people who can’t think for themselves and look to anyone with a Reddit account and a YouTube channel as an arbiter of justice.
What about people who upgraded bc their phone was slow when they could’ve just bought a new battery, if I understand the situation correctly
I’d want to see the data. A few very vocal people trying to cling to a 3 year old device does not a scandal make.
How many people who upgraded bc of slowness checked with Apple first and were simply told “Too bad. Nothing we can do! I guess it’s time for an upgrade!”? How many didn’t even check with Apple and just went out and bought a new phone because candy crush stopped loading quickly?
Did these throngs of slow phone owners give Apple a chance to remedy the situation? Because the engineering department and the repair department both knew full well that a new battery would solve the problem.
If it can be proven that Apple denied consumers the option to buy a new battery, then we have a scandal.
My guess there would be far MORE disgruntled consumers whose phone died every day at noon if Apple didn’t employ some level of battery management.
Are we really calling this a scandal?
And the answer is yes lol.
I have been buying technology since the early 90s and for just about anything with upgradable software it was pretty much a given that it would feel slower after two or three years. I think the original Apple Watch is the exception. It’s faster than it was in 2015, but that’s because Apple held the hardware back at first until they got an idea of battery performance in real world conditions.
Apple should just give older devices a setting that lets you decide whether or not you want performance or longer battery life. I’m not sure I buy the bit about fixing the random shutdown issue, because my iPhone 6 still does that despite having the latest updates. Maybe it happens less frequently though, so that’s a plus I suppose.
Anyway, I already ordered the iPhone X. Apple has made mistakes in the past and I’m sure they will make mistakes again. So will Microsoft, Google, Samsung, Amazon, etc.
Slow down for all those iPhone X purchasers is their future...you should all be anticipating your slow down by fall of next year.
Exactly my feeling. I've seen people on here commenting that they want to continue to use their phone with high cpu application with a worn battery and Apple are evil yadie yadie ya.
Just totally blown out of proportion by people who just don't get or understand quality and prefer to tinker themselves. Its a no win situation, try and explain it to people and they wouldn't understand, give them the option and they'll still complain. I guess it is a side effect of having such market penetration that it now reaches people who simply get too tabloid excited about nothing...
Trollish and paranoid rhetorical question.
Short answer: Yes.
Long answer: What scandal? If you read the story, Apple has stated they use power management on older batteries no longer able to hold sufficient charge to maintain full power in order to avoid sudden shutdowns. People complained, and they implemented a fix. Maybe they should have been clear that the fix entailed power management. That's not "admitting" to a "scandal". So why should it affect how I think of their products? You then move at a tangent with the logical fallacy they might brick our phones to force upgrades. How did you get from a power management feature to prevent random shutdowns to prolong the life of the phone, to an evil corporation scheming to brick our phones randomly to force upgrades? Maybe some of Samsung's slushfund cash came your way.
Personally I don't need the latest of the latest, I am happy buying 2ndhand, and tend to keep my phones for 2-3 years before upgrading to another 2ndhand phone. I currently have a 6s, and before that a 5. My first-ever iPhone was an iPhone 4s, which was new, the 5 was 2ndhand bought just after the 5s was released, so 2 years old. My current iPhone 6s runs just fine, I have no issues, though before the 10.2 fix I did experience some rare random shutdowns which went away after the update.
So, yes, I will stick with iPhones and iPads to go with my Mac, I know they are supported with timely security updates and integrates seamlessly.
This isn't a huge deal to me, but I get how it would be for others.
Reason I don't mind it, is that my 6s had a battery replacement program a year after release. The Apple store couldn't replace the battery however, so they gave me a whole new 6s. So right now, my battery is just over a year old & performing well.
I'll replace iPhones every 3 years (maybe 2 minimum), so this throttling shouldn't impact me too much...
We live in the ADHD, self-gratification, prisoner of the moments, it's about my selfie generation. I love it. I hate it. I don't know? Love it today. Hate it tomorrow. Hate it now. Love it a minute from now.
This is a forum filled with posters not sure what phone they will buy two months from now. We buy, sell, and trade all the time. There is no such thing as brand loyalty to some of us.
I remember back in 2013, I thought I would never buy another iPhone. Look at me now. Typing this post from one. Never say never. We're the MEGAFICKLE generation.
Spend less time hating on a tech company & more time on positive stuff.
They did already, two days ago on Wednesday.
It's a battery folks! Do you yell and scream when your Maglite batteries go down? Do you throw it away and buy another one? No, you replace the BATTERY! Batteries, in every case I am aware of, degrade over time/usage.
What should do is have a pop up when the battery is starting to degrade to the point that iOS throttles it. Then you go to your local battery replacement store and get a new battery. Or give iFixit $30 and they mail you the tools and battery to replace it, (just like your flashlight).